Summary

Question 1

outcome 1

Answer 1

The types of training
simple, on-the-job instruction to sophisticated
skills training

The goal of training is to contribute to an organization’s overall strategic goals

steps to develop training:

1. needs assessment
2. program design,
3. implementation
4. evaluation

Question 2

Outcome 2

Answer 2

1. Needs assessment
   organization analysis

A task analysis is used
to identify the knowledge, skills, and abilities employees
need.

person analysis - which people need training.

Question 3

Outcome 3

Answer 3

two fundamental preconditions for learning:

1. readiness and motivation of trainees
2. the principles of learning.
3. goal setting, the meaningfulness of presentation,
   modeling, individual differences, active
   practice and repetition

Question 4

Outcome 4

Answer 4

methods to train personnel.

OJT

hands-on experience
build a relationship

On the job
coaching,understudy assignments, job rotation, lateral transfers, project and committee assignments, and staff meetings.
Off the job

Apprenticeship training
internships

Question 5

Outcome 5

Answer 5

effectiveness evaluated:

participants’ reactions / Whether continue to the program
amount of learning
behavioral changes

bottom-line
results

Orientation training
The formal process of familiarizing new employees with the organization

Onboarding programs