Strategies for information

Question 1

What is knowledge management?

Answer 1

a range of strategies and tools that capture all of the knowledge that is valuable to an organisation, and deliver it to the people in such a way that it can be acted on quickly, to the competitive advantage of the business.

Question 2

What are the methods of implementing knowledge management?

Answer 2

 Designing and installing techniques and processes to create, protect and use explicit knowledge.
 Designing and creating environments and activities to discover and release tacit knowledge.

Question 3

What are the stages of implementing a knowledge management strategy?

Answer 3

• Identify the knowledge that exists within the organisation
• Capture and document existing knowledge
• Disseminate knowledge to appropriate people
• Determine ways that knowledge can be developed and tracked
• Ensure that key strategic knowledge is kept secure and confidential