Strategic Decisions Flashcards

1
Q

Combines within a firm production, distribution, selling, or other separate economic processes needed to deliver a product or service to a customer.

A

Vertical integration

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2
Q

The extent of integration depends on

A

The balance of economic and administrative benefits and costs

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3
Q

Generic strategic benefits of vertical integration include:

A

1) Gaining economies of vertical integration,
2) Providing assurance of supply or demand, and
3) Off-setting the bargaining power of strong suppliers and customers

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4
Q

Occurs when throughput is great enough to achieve economies of scale.

A

Economies of vertical integration

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5
Q

Economies of vertical integration result from

A

1) Economies of combined operations,
2) Control and coordination, and
3) Information

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6
Q

Generic strategic costs of vertical integration include:

A

1) Increased requirements in capital investment and

2) Increased exit barriers

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7
Q

Vertical integration includes

A

1) Upstream integration and

2) Downstream integration

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8
Q

Is acquisition of a capability that otherwise would be performed by external parties that are suppliers of the firm. It allows the firm to protect proprietary knowledge from suppliers.

A

Upstream (backward) integration

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9
Q

Is acquisition of a capability performed by customers. It may secure access to distribution channel, improve access to market information, and permit higher price realization.

A

Downstream (forward) integration

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10
Q

Porter’s model of the decision process for capacity expansion has five steps. The firm must

A

1) Identify the options in relation to their size, type, degree of vertical integration, and possible response by competitors.
2) Forecast demand, input costs, and technology developments.
3) Analyze competitors to determine when each will expand.
4) Predict total industry capacity and the firm’s market shares.
5) Test for inconsistencies.

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11
Q

Capacity expansion: Various factors may lead to overbuilding:

A

1) Technological factors
2) Structural factors
3) Competitive factors
4) Information flow factors
5) Managerial factors
6) Governmental factors

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12
Q

Requires investments in plant facilities and the ability to accept short-term unfavorable results.

A

A preemptive strategy

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13
Q

An organization can enter into a new business through:

A

1) Internal development or by

2) Acquisiton

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14
Q

Ordinarily involves creation of a new business entity. The internal entrant should undertake structural analysis to identify target industries.

A

Entry by Internal development

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15
Q

Prices are set in the market. The market usually eliminates above-average profits for a buyer, but in certain circumstances (e.g. an imperfect acquisition market) buyers may earn above-average profits.

A

Entry by Acquisition

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16
Q

Forecasting methods include:

A

1) Qualitative method

2) Quantitative method

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17
Q

Rely on experience and human intuition. An example is the Delphi method.

A

Qualitative (judgement) methods

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18
Q

Use mathematical models and graphs and include causal relationship forecasting and time series analysis

A

Quantitative methods

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19
Q

Types of time series analysis are:

A

1) Trend analysis (projection),
2) Moving average,
3) Exponential smoothing, and
4) Learning curves

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20
Q

Fits a trend line to the data and extrapolates it.

A

Trend analysis

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21
Q

Is appropriate when the demand for a product is relatively stable and not subject to seasonal variations.

A

A moving average

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22
Q

Places greater weight on the most recent data, with the weight assigned to older data falling off exponentially. It is useful when large amounts of data cannot be retained.

A

Exponential smoothing

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23
Q

Reflects the increased rate at which people perform tasks as they gain experience.

A

A learning curve

24
Q

Types of probabilistic models are:

A

1) Simulation,
2) Monte Carlo simulation,
3) Sensitivity analysis,
4) Markov process,
5) Game theory, and
6) Expected value

25
Q

Experiments with logical and mathematical models using a computer.

A

Simulation

26
Q

Uses a random number generator to produce individual values for a random variable.

A

Monte Carlo simulation

27
Q

Examines how the model’s outcomes change as the parameters change. Examples include cost-volume-profit analysis.

A

Sensitivity analysis

28
Q

Quantifies the likelihood of a future event based on the current state of the process.

A

Markov process

29
Q

Is a mathematical approach to decision making when confronted with an enemy or competitor.

A

Game theory

30
Q

Is a rational means of making the best decision when risk is quantifiable.

A

Expected value

31
Q

Is the process of deriving the linear equation that describes the relationship between two variables.

A

Regression analysis

32
Q

Is used when exactly one independent variable is involved. The equation is the algebraic formula for a straight line ( y = a + bx)

A

Simple regression

33
Q

Is used when there is more than one independent variable.

A

Multiple regression

34
Q

Is used to generate a regression line by basing the equation on only the highest and lowest of a series of observations.

A

The high-low method

35
Q

Is the strength of the linear relationship between two variables, expressed mathematically in terms of the coefficient of correlation, r.

A

Correlation

36
Q

Improves every phase of an entity’s operations. Most measures are nonfinancial. They do not directly measure revenues or cost but rather productivity.

A

Quality management

37
Q

Is the effectiveness and efficiency of the entity’s internal operations.

A

Process quality

38
Q

Is the conformance of the entity’s output with customer expectations.

A

Product quality

39
Q

Is the comparison of some aspect of an organization’s performance with best-in-class performance.

A

Benchmarking

40
Q

Is the Japanese term for the continuous pursuit of improvement in every aspect of organizational operations.

A

Kaizen

41
Q

Is a quality improvement methodology devised by Motorola. Is meant to reduce the number of defects per million opportunities in a mass-production process to 3.4, a level of good output of 99.99966%.

A

Six sigma

42
Q

Cost of quality include:

A

1) Prevention costs
2) Appraisal costs
3) Internal failure costs
4) External failure costs

43
Q

Incurred to prevent defects

A

Prevention costs

44
Q

Incurred to detect defective output during and after production

A

Appraisal costs

45
Q

Associated with defective output discovered before shipping.

A

Internal failure costs

46
Q

Associated with defective output discovered after it has reached the customer.

A

External failure costs

47
Q

= (Total costs of quality divided by Total direct labor costs) x 100

A

Quality cost index

48
Q

Are graphic aids for monitoring the variability of any process subject to random variations.

A

Statistical control charts

49
Q

Is a bar chart that assists mangers in what is commonly called 80:20 analysis.

A

A Pareto diagram

50
Q

A Pareto diagram is:

A

1) The 80:20 rule states that 80% of all effects are the result of only 20% of all causes.
2) In the context of quality control, managers optimize their time by focusing their effort on the sources of most problems.

51
Q

Displays a continuous frequency distribution of the independent variable.

A

A histogram

52
Q

Is a total quality management process improvement technique.

A

A fishbone diagram (also called a cause-and-effect diagram or an Ishikawa diagram)

53
Q

Is the continuous pursuit of quality in every aspect of organizational activities

A

Total Quality Management (TQM)

54
Q

Connects critical success factors (CSFs) with measures of performance.

A

The Balanced Scorecard

55
Q

The Balanced Scorecard has four categories of measures, which are:

A

1) Financial;
2) Customer;
3) Internal business processes; and
4) Learning, growth, and innovation.