Leadership & Conflict Management Flashcards
Is arranging the work of others to achieve organizational objectives.
Management
Is a special type of management. It influences, inspires, and guides people to strive willingly to achieve group objectives through common effort.
Leadership
Is the ability to influence employees to do what they would not ordinarily do.
Power
The sources of power include:
1) Legitimate or position power,
2) Expertise,
3) Referent power,
4) Coercive power,
5) Control of rewards
Leadership is a characteristic of the individual’s personality and cannot be subdivided
Traitist approach
Styles of leadership are emphasized in
Behavioral approaches
Traditional styles include the following:
1) Authoritarian or autocratic
2) Democratic
3) Laissez fair
The manager does not share authority and responsibility. (S)he dictates al decisions to employees, so communication is downward with little employee input.
Authoritarian or autocratic
The leader delegates substantial authority.
Democratic
Employees in a group are given the authority and responsibility to make their own decisions
Laissez faire
The leadership grid developed by Robert Blake and Jane Mouton:
Is a trademarked classification scheme.
The leadership grid:
Concern for production is on the horizontal (x) axis, and concern for people is on the vertical (y) axis
Primary styles of the leadership grid are:
1) Impoverished management
2) Country club management
3) Produce-or-perish management
4) Middle-of-the-road management
5) Team management
Has little concern for production or people. The manager’s main concern is not to be held responsible for mistakes.
Impoverished management
Has a primary concern for people but little concern for production
Country club management
Has a primary concern for production but little concern for people
Produce-or-perish management
Has a moderate concern for production and people to maintain status quo.
Middle-of-the-road management
Has a great concern for production and people, trust, teamwork, and commitment.
Team management
Gives employees greater control of the workplace when they can establish objectives, be involved in decision making, solve problems, or effect organizational change
Participative management
Participative principle has the following qualities:
1) Quality control circles,
2) Self-managed teams, and
3) Open-book management
Is a group whose members work intensively with each other to achieve a specific common goal.
A team
Five stages of team development:
1) Forming stage,
2) Storming stage,
3) Norming stage,
4) Performing stage
5) Adjourning stage
