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Hospitality and Catering > Standards and Ratings > Flashcards

Standards and Ratings Flashcards

1
Q

How are standards and ratings used?

A

Hotel and guest house rating
Restaurant rating
Food hygiene rating
Environmental rating

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2
Q

What is being inspected ina hotel?

A

Number of guest rooms
Environment
Reception facilities

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3
Q

How are ratings awarded?

A

*
**
**
**
**

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4
Q

Who inspects hotels?

A

AA,
Visit Britain
Tourist board

As well as social media reviews

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5
Q

What is being inspected in a restaurant?

A

Type of food being offered
Quality of food
Provenance of food
Consistency of the cooking

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6
Q

How are rating stars awarded ina restaurants?

A

Michelin stars award restaurants

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7
Q

What is 1 michelin star?

A

A very good restaurant in its category

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8
Q

What is 2 michelin star?

A

Excellent cooking, with a detour

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9
Q

What is 3 michelin stars?

A

Exceptional cooking, worth a special journey

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10
Q

How many AA rosettes are awarded?

A

1-5

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11
Q

What is the score for Good Food Guide?

A

1-10

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12
Q

Who inspects restaurants?

A

AA
Good Food Guide
Michelin Guide

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13
Q

What is inspected on food hygiene?

A

How hygienically the food is handles
The cleanliness
How food safety within the business is managed

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14
Q

How are food hygiene ratings awarded?

A

0-5
0: urgent improvement necessary
5: very good

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15
Q

Who inspects food hygiene?

A

Food Standards Agency-England, wales, northern ireland
Food hygiene Information scheme-Scotland

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16
Q

Who inspects environmental standards?

A

Sustainable restaurant association

17
Q

How are environmental standards rated?

A

More than 50% = 1 star rating
60-69% = 2 star rating
More than 70% = 3 star rating

18
Q

Why is it good for H&C to be given a high rating?

A

The high food ratings will give a good impression on the customers therefore it will attract way more people to go to your establishment

19
Q

What is being inspected in environmental standards?

A

The source of where the food comes from- does the place serve more veg and less meat, does it support global farmers

Does the business support a community

Hospitality and Catering (11 decks)

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