Job Roles

Question 1

Examples of H&C Administration roles?

Answer 1

Secretaries
Assistant/deputy managers
Accountant
Cashier

Question 2

Examples of H&C manager jobs?

Answer 2

General manager
Finance manager
Sales/reservations manager
Front office manager
Head recptionist
Human resources (staff) manager
Restaurant manager
Conference manager
Food and beverage manager
Executive chef
Logistica manager
Head housekeeper

Question 3

What is a Kitchen brigade?

Answer 3

A system for setting out and explaining job roles and responsibilities of those people who work in a kitchen

Question 4

Who is in charge of the entire kitchen?

Answer 4

Executive head chef (chef de cuisine)

Question 5

Who is second in command of the kitchen?

Answer 5

Sous chef (under chef)

Question 6

Who are in charge of particular sections of the kitchen?

Answer 6

Chefs de partie (station chefs)

Question 7

Who assists the chef and learns?

Answer 7

Commis chef ( trainee chef)

Question 8

Who prepares the meat, poultry and fish?

Answer 8

Boucher (butcher)

Question 9

Who prepares soups, vegerables and pastas?

Answer 9

Entremetier (vegetable chef)

Question 10

Who prepares the fried dishes?

Answer 10

Friturier (fry chef)

Question 11

Who prepares the cold foods?

Answer 11

Garde manager (cold foods/pantry chef)

Question 12

Who prepares the grilled foods?

Answer 12

Grillardin (grill chef)

Question 13

Who prepares the baked items, pastries and desserts?

Answer 13

Patisserie (pastry chef)

Question 14

Who prepares the fish and seafood dishes?

Answer 14

Poissonier (fish chef)

Question 15

Who prepares the roast meats?

Answer 15

Rotissier (roast chef)

Question 16

Who prepares the sauces?

Answer 16

Saucier (sauté chef)

Question 17

Who prepares the bread rolls?

Answer 17

Boulanger

Question 18

Who makes showpieces and special cakes?

Answer 18

Decorateur

Question 19

Who makes cold and frozen desserts?

Answer 19

Glacier

Question 20

Who makes sweets and petit fours?

Answer 20

Confiseur

Question 21

What does a expeditor (food runner/coordinator) do?

Answer 21

Relays messgaes between customers, waiting staff, bar staff and kitchen. Helps to ensure a smooth and efficient workflow

Question 22

Who washes up?

Answer 22

Kitchen porters/plongeur

Question 23

Who is the front of house?

Answer 23

Head receptionist and Assisstants
Porters
Night porters
Concierge

Question 24

Who takes the bookings and check customers in and out of the establishment?

Answer 24

Head Receptionist and assistants

Question 25

Who helps customers to their rooms and set up rooms for meetings?

Answer 25

Porters

Question 26

Who works at night?

Answer 26

Night porters

Question 27

Who parks customers cars and arranges for taxis?

Answer 27

Concierge

Question 28

What are managers responsible for?

Answer 28

The smooth running of a business
Employment of all staff
Plan and develop the business for the future

Question 29

What are waiters responsible for?

Answer 29

Work in direct contact with customers
Act as a vital link between the customers and back of the staff

Question 30

What is the Executive head chef responsible for?

Answer 30

Menu development
Supervision of staff

Question 31

What is the stockroom manager responsible for?

Answer 31

Maintain all areas of the building
Make sure the facilities are tidy