Stakeholders - Power And Interests

Question 1

What are the main interests and power of shareholders and banks/money lenders

Answer 1

Shareholders - receive dividends, increasing share price
Vote in board of directors

Banks- getting a return on investment
Set interest payment
Take away business overdraft ability

Question 2

What are the main interests and power of managers and employees

Answer 2

Managers- bonuses, status
Control their subordinates
Main decision makers

Employees- job security, path to promotion, safe working conditions, benefits

Unionise, work to rule , go on strike

Question 3

What are the main interests and power of suppliers and customers

Answer 3

Supppliers- consistent, large irders that are long term
They can set prices and control quality

Customers-getting quality product or service , after sales service

Bad reputation/good reputation, boycott , break loyalties

Question 4

What are the main interests and power of community and government

Answer 4

Community-making sure the business has good CSR, pollution
Petition, action groups

Government- collecting tax
Impose legislation ,laws or providing subsidies

Question 5

What is stakeholder mapping?

Answer 5

Stakeholder mapping is a way of sorting your stakeholders into groups of importance depending on the issue

Question 6

What does the stakeholder map look like?

Answer 6

Low High

Low. Minimal effort. Inform

High. Keep satisfied. Key players