Law Flashcards
What are some disadvantages of not obeying the law
Fines and penalties
Legal action from employees
Reputational damage
Loss of staff
Back pay claims
What are some benefits of obeying the law
Improved employee satisfaction and retention
Avoidance of fines
Stronger reputation
Higher productivity
Better recruitment
What is the consumer rights act 2015
Goods must fit description
Goods and services must be of satisfactory quality
Goods must be fit for purpose
What are some rights you get with the consumer rights act
Customers have a right to return products within 30 days
You have 6 years to complain about bought goods that are expected to last that long eg a house
What are some ways a business can avoid breaching the consumer rights act
Perform product testing
He’s quality control assurance and officers
Ensure products fit description Goods
What is a trademark
When a company registers a trademark for the business name , slogans , logos and other essentials that brand new he product or company