Stakeholder Engagement

Question 1

Stakeholder engagement assessment matrix

Answer 1

Project managers keep records and track stakeholder involvement in a project. This information helps place stakeholders at their current level of engagement on a project and motivates them for more active roles.

The project manager uses certain parameters to determine stakeholders’ level of engagement, such as their needs, interests, and influence level on the project.

Ignorant or Unaware: These stakeholders are unaware of and uninformed about project issues.

Unwilling or Resistant: These stakeholders are reluctant to change. They are resistant and uncooperative; they are stressors to the project manager.

Indifferent or Neutral: They assume a neutral role but are aware of the project. They neither support, reject nor engage in project activities.

Responsive or Supportive: They are receptive to change and are informed about the potential effects of changes on the project.

Principal or Leading: They accept change and actively participate in the project.

Question 2

Salience model

Answer 2

a Venn diagram comprising of three attributes. These are represented by three circles. Attributes are power, legitimacy, and urgency. The intersection of circles shows stakeholders with multiple attributes.

Question 3

Stakeholder register

Answer 3

Documents who stakeholders are, including their contact info, role, position, influence, and expectations