STAFFING AND SCHEDULING

Question 1

the setting of long-term goals and objectives for
the number and types of personnel needed to meet the labor
requirements of the laboratory

Answer 1

STAFFING

Question 2

Types of Personnel Needed

Answer 2

• Staffing Levels
• Performance Training

Question 3

level of service expected from
each unit and the resulting workload

Answer 3

Staffing Levels

Question 4

Properly train to perform the
assignment

Answer 4

Performance Training

Question 5

Steps in the Staffing Process

Answer 5

1.Determine the number and type of personnel
needed
2. Recruiting
3. Interview
4. Induction/orientation
5. Hiring

Question 6

– pre employment testing, physical exam,
selection/placement and evaluation for permanent
position

Answer 6

hiring

Question 7

Staffing is the process of hiring eligible candidates
in the organization or company for specific positions.

Answer 7

job staffing

Question 8

Moderately and highly complex tests,
requires a different group of technical staff than a
laboratory performing mostly routine testing on
automated analyzers. Specialty areas in
microbiology, surgical pathology or cytology, and
blood bank require different staff.

Answer 8

Test Mix

Question 9

also referred to as work design or task design

Answer 9

job design

Question 10

The extent to which a job requires a
variety of skills to carry out the tasks involved

Answer 10

Skill variety.

Question 11

The degree to which a job requires
completing a “whole” piece of work from beginning
to end

Answer 11

Task identity

Question 12

The extent to which the job has
an important impact on the lives of other people.

Answer 12

Task significance`

Question 13

The degree to which the job allows an
individual to make decisions about the way the work
will be carried out.

Answer 13

Autonomy

Question 14

The extent to which a person receives
clear information about performance effectiveness
from the work itself

Answer 14

Feedback

Question 15

a written narrative that describes the
general tasks, or other related duties, and
responsibilities of a position

Answer 15

Job Description

Question 16

is a job design process by which
employee roles are rotated in order to promote
flexibility and tenure in the working environment.

Answer 16

Job rotation

Question 17

as the process of allowing
individual workers to determine their own pace
(within limits), to serve as their own inspectors by
giving them responsibility for quality control, to repair
their own mistakes, to be responsible for their own
machine set-up and repair, and to attain choice of
method.

Answer 17

Job enlargement

Question 18

• increases the employees’
  autonomy over the planning and execution of their
  own work, leading to self-assigned responsibility

Answer 18

Job enrichment

Question 19

is an analysis of the kind of person it takes to do
the job, that is to say, it lists the qualifications.

Answer 19

Job Specification

Question 20

Matching the people presently working in the
laboratory with current workload requirements

Answer 20

Staff Scheduling

Question 21

Issues and Factors influencing sched decisions:

Answer 21

➔ Availability of the staff
➔ Type and volume of work performed
➔ Work place

Question 22

• which the laboratorian
  is to work on a particular day

Answer 22

Work assignments

Question 23

Schedule posted at least 2 weeks prior to
the end of the current cycle to allow the
staff to plan accordingly

Answer 23

Set posting time frame

Question 24

A working draft that includes weekends and
requested time off Serve as a working
documents

Answer 24

Skeleton stage

Question 25

this phase normally follows a set
pattern of X and O

Answer 25

Routine stage

Question 26

The percentage of laboratories using flexible staffing
increases with bed size up to 600 beds. As
expected, smaller labs have less opportunity to flex
their staff if they are already at minimum staffing
levels

Answer 26

Job Scheduling

Question 27

• Laboratories have measured
  their reporting efficiency in terms of percent of tests
  reported within required or requested time frames

Answer 27

Reporting Efficiency

Question 28

Many organizations have reported on the shortage of
clinical laboratory scientists. The root cause is
varied, including fewer people entering the field,
resulting in fewer schools for medical technology,
combined with decreases in available funds for
education and an increase in opportunities outside of
the laboratory sector

Answer 28

Labor Shortage

Question 29

identified due to the differing
needs for the laboratory based on physical
limitations (multiple locations, floors, laboratories
requiring additional personnel to efficiently perform
testing

Answer 29

Laboratory size

Question 30

should be considered. For
example, for a hospital laboratory, proximity to
high-use areas, such as the emergency room (ER)
or intensive care unit, will lessen the time required
for transportation of personnel services be- tween
these areas and the laboratory.

Answer 30

Laboratory location

Question 31

are a factor in determining staffing
patterns, based on the complexity of testing
performed

Answer 31

Laboratory test

Question 32

Staffing and scheduling are very dependent on the

Answer 32

a. Locale
b. the availability of technical staff
c. the practice patterns by physicians
d. the service lines offered by the healthcare facility,
and patient expectations

Question 33

a collection of tasks, duties and
responsibilities assigned to a worker

Answer 33

job

Question 34

– failure to meet the attendance set
by the lab

Answer 34

Absentenism

Question 35

occurrence of an unscheduled absence

Answer 35

Absence