STAFFING AND SCHEDULING Flashcards
the setting of long-term goals and objectives for
the number and types of personnel needed to meet the labor
requirements of the laboratory
STAFFING
Types of Personnel Needed
- Staffing Levels
- Performance Training
level of service expected from
each unit and the resulting workload
Staffing Levels
Properly train to perform the
assignment
Performance Training
Steps in the Staffing Process
1.Determine the number and type of personnel
needed
2. Recruiting
3. Interview
4. Induction/orientation
5. Hiring
– pre employment testing, physical exam,
selection/placement and evaluation for permanent
position
hiring
Staffing is the process of hiring eligible candidates
in the organization or company for specific positions.
job staffing
Moderately and highly complex tests,
requires a different group of technical staff than a
laboratory performing mostly routine testing on
automated analyzers. Specialty areas in
microbiology, surgical pathology or cytology, and
blood bank require different staff.
Test Mix
also referred to as work design or task design
job design
The extent to which a job requires a
variety of skills to carry out the tasks involved
Skill variety.
The degree to which a job requires
completing a “whole” piece of work from beginning
to end
Task identity
The extent to which the job has
an important impact on the lives of other people.
Task significance`
The degree to which the job allows an
individual to make decisions about the way the work
will be carried out.
Autonomy
The extent to which a person receives
clear information about performance effectiveness
from the work itself
Feedback
a written narrative that describes the
general tasks, or other related duties, and
responsibilities of a position
Job Description
is a job design process by which
employee roles are rotated in order to promote
flexibility and tenure in the working environment.
Job rotation
as the process of allowing
individual workers to determine their own pace
(within limits), to serve as their own inspectors by
giving them responsibility for quality control, to repair
their own mistakes, to be responsible for their own
machine set-up and repair, and to attain choice of
method.
Job enlargement
- increases the employees’
autonomy over the planning and execution of their
own work, leading to self-assigned responsibility
Job enrichment
is an analysis of the kind of person it takes to do
the job, that is to say, it lists the qualifications.
Job Specification
Matching the people presently working in the
laboratory with current workload requirements
Staff Scheduling
Issues and Factors influencing sched decisions:
➔ Availability of the staff
➔ Type and volume of work performed
➔ Work place
- which the laboratorian
is to work on a particular day
Work assignments
Schedule posted at least 2 weeks prior to
the end of the current cycle to allow the
staff to plan accordingly
Set posting time frame
A working draft that includes weekends and
requested time off Serve as a working
documents
Skeleton stage
this phase normally follows a set
pattern of X and O
Routine stage
The percentage of laboratories using flexible staffing
increases with bed size up to 600 beds. As
expected, smaller labs have less opportunity to flex
their staff if they are already at minimum staffing
levels
Job Scheduling
- Laboratories have measured
their reporting efficiency in terms of percent of tests
reported within required or requested time frames
Reporting Efficiency
Many organizations have reported on the shortage of
clinical laboratory scientists. The root cause is
varied, including fewer people entering the field,
resulting in fewer schools for medical technology,
combined with decreases in available funds for
education and an increase in opportunities outside of
the laboratory sector
Labor Shortage
identified due to the differing
needs for the laboratory based on physical
limitations (multiple locations, floors, laboratories
requiring additional personnel to efficiently perform
testing
Laboratory size
should be considered. For
example, for a hospital laboratory, proximity to
high-use areas, such as the emergency room (ER)
or intensive care unit, will lessen the time required
for transportation of personnel services be- tween
these areas and the laboratory.
Laboratory location
are a factor in determining staffing
patterns, based on the complexity of testing
performed
Laboratory test
Staffing and scheduling are very dependent on the
a. Locale
b. the availability of technical staff
c. the practice patterns by physicians
d. the service lines offered by the healthcare facility,
and patient expectations
a collection of tasks, duties and
responsibilities assigned to a worker
job
– failure to meet the attendance set
by the lab
Absentenism
occurrence of an unscheduled absence
Absence
