INTRO TO MANAGEMENT

Question 1

the attainment of organizational goals in an effective and efficient manner through planning, organizing, leading, and controlling organizational resources.

Answer 1

Management

Question 2

What are the four management functions?

Answer 2

Planning, leading, organizing, controlling

Question 3

identifying goals for future organizational performance and deciding on the tasks and use of resources needed to attain them. In other words, managerial planning defines where the organization wants to be in the future and how to get there.

Answer 3

Planning

Question 4

involves assigning tasks, grouping tasks into departments, delegating authority, and allocating resources across the organization.

Answer 4

Organizing

Question 5

the use of influence to motivate employees to achieve organizational goals. It means creating a shared culture and values, communicating goals to employees throughout the organization, and infusing employees with the desire to perform at a high level.

Answer 5

Leading

Question 6

means monitoring employees’ activities, determining whether the organization is on target toward its goals, and making corrections as necessary.

Answer 6

Controlling

Question 7

System theory

Answer 7

ludwig von bertalanffy

Question 8

Principles of Administrative Management

Answer 8

miner and engineer henri fayol

Question 9

Bureaucratic management

Answer 9

Max weber

Question 10

Scientific management

Answer 10

frederick taylor

Question 11

Theories X and Y

Answer 11

Douglas McGregor

Question 12

Human Relations Theory

Answer 12

Elton Mayo

Question 13

Contingency management

Answer 13

Fred Fiedler

Question 14

It is more a perspective than a fully formed practice. It encourages you to realize that your business is a system and is governed by the same laws and behaviors that affect every other biological organization.

Answer 14

System theory

Question 15

Concept of system theory

Answer 15

Entropy
Synergy
Subsystem

Question 16

a top-down approach to examining a business. He put himself in his manager’s shoes and imagined what situations they might encounter when dealing with their team.

Answer 16

Principles of administrative management

Question 17

Six responsibilities when managing employees:

Answer 17

• organize
• command
• coordinate
• control
• plan
• Forecast

Question 18

ideas revolve around the importance of structuring your business in a hierarchical manner with clear rules and roles.

Answer 18

Bureaucratic management

Question 19

promotes standardization, specialization, assignment based on ability, and extensive training and supervision. Only through those practices can a business achieve efficiency and productivity. This management theory attempts to find the optimal way to complete a given task, often at the expense of the employees’ humanity.

Answer 19

Scientific management

Question 20

posits that employees are apathetic or dislike their work. Managers who adhere to _____ are often authoritarian and will micromanage everything because they don’t trust their employees. (large businesses)

Answer 20

Theories X

Question 21

posits that employees are self-motivated, responsible, and want to take ownership of their work. Managers who adhere to _____ include their employees in the decision-making process and encourage creativity at all levels.

Answer 21

Theories Y

Question 22

​in which he states that employees are more motivated by social factors — like personal attention or being part of a group — than environmental factors, such as money and working conditions.

Answer 22

Human Relations theory

Question 23

predicated on the idea that employees only have physical needs. Because employees can satisfy these physical needs with money, this Theory focuses solely on the economics of organizing workers.

Answer 23

Classical management

Question 24

Key principles of classical management

Answer 24

• Profit maximization
• Labor specialization
• Centralized leadership
• Streamlined operations
• Emphasis on productivity
• Single-person or select-few decision making
• Priority to the bottom line

Question 25

theories on the idea that effective leadership was directly related to the traits the leader displayed in any given situation. The theory suggests that there is no one management approach that suits every situation and every organization.

Answer 25

Contingency management

Question 26

Three general variables determine business management and structure

Answer 26

1. The size of the organization
2. The technology employed
3. The leadership at all levels of the
   business

Question 27

embraces the idea that people are complex. Their needs vary over time, and they possess a range of talents and skills that the business can develop through on-the-job training and other programs.

Answer 27

Modern management

Question 28

is response to managerial efficiency, together with experts from scientific disciplines to address staffing, materials, logistics, and systems issues.

Answer 28

Quantitative management

Question 29

system that is built on a succession of subsystems. In order for the business to run smoothly and efficiently, each subsystem must also work smoothly and efficiently within itself, but also with the other subsystems around it.

Answer 29

Organization as learning system

Question 30

cognitive ability to see the organization as a whole system and the relationships among its parts.

Answer 30

Conceptual skills

Question 31

manager’s ability to work with and through other people and to work effectively as a group member.

Answer 31

Human skill

Question 32

understanding of and proficiency in the performance of specific tasks.

Answer 32

Technical skills

Question 33

Types of management

Answer 33

• top managers
• middle managers
• project managers
• first line managers
• functional managers
• general managers

Question 34

responsible for setting organizational goals, defining strategies for achieving them, monitoring and interpreting the external environment, and making decisions that affect
the entire organization.

Answer 34

Top manager

Question 35

responsible for a temporary work project that involves the participation of people from various functions and levels of the organization, and perhaps from outside the company as well.

Answer 35

Project managers

Question 36

responsible for departments that perform a single functional task and have employees with similar training and skills.

Answer 36

Functional managers

Question 37

responsible for a self-contained division, and for all the functional departments within it.

Answer 37

General managers

Question 38

management tool whereby managers and employees work together to set and track objectives for a specific time period.

Answer 38

Management by objectives

Question 39

Management by objective process

Answer 39

✓ Review Organization Objectives
✓ Set Employee Objectives
✓ Monitor
✓ Evaluate
✓ Reward

Question 40

gives the employee and manager the opportunity to rectify a situation should progress start to go off track.

Answer 40

Monitor

Question 41

straightforward to check if each employee achieved their goals, or not

Answer 41

Evaluate

Question 42

tendency for a system to run down and die (a thing to be avoided in business)

Answer 42

Entropy

Question 43

working together, the parts can produce something greater than those same parts could produce on their own

Answer 43

Synergy

Question 44

whole is built on subsystems, which is themselves are built on yet more subsystems

Answer 44

Subsystem

Question 45

Ideal business structures based on

Answer 45

• clear division of labor
• separation of owner’s own personal and organizational assets
• hierarchical chain of command
• accurate record keeping
• hiring and promotion based on qualifications and performance not personal relationships
• consistent regulation