management of work group Flashcards
two or more people with common interests,
objectives, and continuing interaction
group
a group of people with complementary
skills who are committed to a common mission,
performance goals, and approach for which they
hold themselves mutually accountable Managing
groups
work team
is a key determinant of
group performance
group interaction
in group composition is limited
- Managers must do the best they
can with available people
Flexibility
Characteristics of a Well-Functioning, Effective Group
● Relaxed, comfortable, informal atmosphere
● Task well understood & accepted
● Members listen well & participate
● People express feelings & ideas
Benefits of Group work
- Builds essential skills
- Can finish task within the allotted time or earlier
essential skills
- Communication
- Conflict management
- Problem solving
- Project management
process of limiting
the negative aspect of conflict while
increasing the positive aspect of the conflict
conflict management
practice of leading
the work of a team to achieve goals and
meet success criteria
Project management
Factors influencing group working
- Group composition
- Group cohesiveness
- Group communications
- Group organization
how individual member’s
characteristic will affect a group
Group composition
when bond link member for
social group to one another; and to the group as a
full
Group cohesiveness
- having an interaction
among the members
Group communications
Group Composition
- Task-oriented
- Self-oriented
- IInteraction-oriented
everyone wants to do their
own thing
Task-oriented
