Solution Evalution Flashcards

Status = Complete

1
Q

The Solution Evaluation knowledge area includes what [5] tasks?

A

The Solution Evaluation knowledge are include the following [5] tasks:

  1. Measure solution performance
  2. Analyze performance measures
  3. Assess solution limitations
  4. Assess enterprise limitations
  5. Recommend actions to increase solution value

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8, Kindle Location 3616). International Institute of Business Analysis. Kindle Edition.

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2
Q

How does the BA apply the Change core concept to the Solution Evaluation knowledge area?

A

The BA applies the Change core concept to the Solution Evaluation knowledge area by recommending a change to either a solution or the enterprise in order to realize the potential value of a solution.

International Institute of Business Analysis (2015-04-15T04:00:00+00:00). A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.0.1, Kindle Locations 4412-4413). International Institute of Business Analysis. Kindle Edition.

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3
Q

How does the BA apply the Need core concept to the Solution Evaluation knowledge area?

A

The BA applies the Need core concept to the Solution Evaluation knowledge area by evaluating how a solution or solution component is fulfilling the need.

International Institute of Business Analysis (2015-04-15T04:00:00+00:00). A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.0.1, Kindle Locations 4415-4416). International Institute of Business Analysis. Kindle Edition.

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4
Q

How does the BA apply the Solution core concept to the Solution Evaluation knowledge area?

A

The BA applies the Solution core context to the Solution Evaluation knowledge area by assessing the performance of the solution, examining if it is delivering the potential value, and analyzing why value may not be realized by the solution or solution component.

International Institute of Business Analysis (2015-04-15T04:00:00+00:00). A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.0.1, Kindle Locations 4418-4419). International Institute of Business Analysis. Kindle Edition.

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5
Q

How does the BA apply the Stakeholder core concept to the Solution Evaluation knowledge area?

A

The BA applies the Stakeholder core concept to the Solution Evaluation knowledge area by eliciting information from the stakeholders about solution performance and value delivery.

International Institute of Business Analysis (2015-04-15T04:00:00+00:00). A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.0.1, Kindle Location 4422). International Institute of Business Analysis. Kindle Edition.

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6
Q

How does the BA apply the Value core concept to the Solution Evaluation knowledge area?

A

The BA applies the Value core concept to the Solution Evaluation knowledge area by determining if the solution is delivering the potential value and examine why value may not be being realized.

International Institute of Business Analysis (2015-04-15T04:00:00+00:00). A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.0.1, Kindle Locations 4425-4426). International Institute of Business Analysis. Kindle Edition.

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7
Q

How does the BA apply the Context core concept to the Solution Evaluation knowledge area?

A

The BA applies the Context core concept to the Solution Evaluation knowledge area by considering the context in determining solution performance measures and any limitations within the context that may prohibit value from being realized.

International Institute of Business Analysis (2015-04-15T04:00:00+00:00). A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Kindle Locations 4428-4429). International Institute of Business Analysis. Kindle Edition.

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8
Q

The Solution Evaluation Knowledge Area describes tasks that [3]:

A

Solution Evaluation describes tasks that

  1. analyze the actual value being delivered
  2. identifies limitations which may be preventing value from being realized
  3. makes recommendations to increase the value of the solution.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8, Kindle Locations 4381-4382). International Institute of Business Analysis. Kindle Edition.

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9
Q

The Solution Evaluation knowledge area includes what [5] tasks?

A

The Solution Evaluation knowledge area includes the following tasks:

  1. Measure solution performance
  2. Analyze performance measures
  3. Assess solution limitations
  4. Assess enterprise limitations
  5. Recommend actions to increase solution value.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8, Kindle Location 4388). International Institute of Business Analysis. Kindle Edition.

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10
Q

The purpose of the [Solution Evaluation Knowledge Area] ____ task is to define performance measures and use the data collected to evaluate the effectiveness of a solution in relation to the value it brings.

A

The purpose of [Solution Evaluation knowledge area] ​Measure Solution Performance task is to define performance measures and use the data collected to evaluate the effectiveness of a solution in relation to the value it brings.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.1.1, Kindle Locations 4434-4435). International Institute of Business Analysis. Kindle Edition.

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11
Q

_____ determine the value of a newly deployed or existing solution.

A

Performance measures determine the value of a newly deployed or existing solution.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.1.2, Kindle Locations 4436-4437). International Institute of Business Analysis. Kindle Edition.

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12
Q

Solution performance may be assessed through ____.

A

Solution performance may be assessed through key performance indicators (KPIs)

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.1.2, Kindle Location 4439). International Institute of Business Analysis. Kindle Edition.

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13
Q

What are the [2] inputs for the [Solution Evaluation Knowledge Area] Measure Solution Performance task?

A

The inputs for [Solution Evaluation Knowledge Area] Measure Solution Performance task are:

  1. Business objectives
  2. Implemented solution

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.1.3, Kindle Location 4441). International Institute of Business Analysis. Kindle Edition.

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14
Q

What are the elements of the [Solution Evaluation] Measure Solution Performance task?

A

The elements of the [Solution Evaluation] Measure Solution Performance task are:

  1. Define measures
  2. Validate measures
  3. Collect measures

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.1.4, Kindle Location 4448). International Institute of Business Analysis. Kindle Edition.

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15
Q

Business analysts ensure that any existing performance measures are ____ and _____.

A

Business analysts ensure that any existing performance measures are accurate and relevant

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.1.4, Kindle Locations 4451-4452). International Institute of Business Analysis. Kindle Edition.

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16
Q

____, ____, and ____ are common sources of measures.

A

Business goals, objectives, and business processes are common sources of measures.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.1.4, Kindle Location 4453). International Institute of Business Analysis. Kindle Edition.

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17
Q

Solution performance measures may be ____, ____, or _____, depending on the value being measured.

A

Solution performance measures may be quantitative, qualitative**, or **both, depending on the value being measured.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.1.4, Kindle Location 4455). International Institute of Business Analysis. Kindle Edition.

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18
Q

What are [3] considerations when collecting performance measures?

A

When collecting performance measures, business analysts consider [3]:

  1. Volume or sample size
  2. Frequency and timing
  3. Currency (more recent)

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.1.4, Kindle Locations 4469-4470). International Institute of Business Analysis. Kindle Edition.

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19
Q

The purpose of [Solution Evaluation Knowledge Area] _____ task is to provide insights into the performance of a solution in relation to the value it brings.

A

The purpose of [Solution Evaluation Knowledge Area] Analyze Performance Measures is to provide insights into the performance of a solution in relation to the value it brings.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.2.1, Kindle Locations 4534-4535). International Institute of Business Analysis. Kindle Edition.

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20
Q

What are the [2] inputs of the [Solution Evaluation Knowledge Area} Analyze Performance Measures task?

A

The [2] inputs of the [Solution Evaluation Knowledge Area} Analyze Performance Measures task are:

  1. Potential value
  2. Performance measures

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.2,3, Kindle Locations 4542-4543). International Institute of Business Analysis. Kindle Edition.

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21
Q

What are the [5] elements of the [Solution Evaluation Knowledge Area} Analyze Performance Measures task?

A

The [5] elements of the [Solution Evaluation Knowledge Area} Analyze Performance Measures task are:

  1. Performance vs desired value
  2. Risks
  3. Trends
  4. Accuracy
  5. Performance variances

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.2.4, Kindle Location 4550). International Institute of Business Analysis. Kindle Edition.

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22
Q

_____ techique may be necessary to determine the underlying causes of significant variances within a solution.

A

technique analysis technique may be necessary to determine the underlying causes of significant variances within a solution.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.2.4, Kindle Locations 4571-4572). International Institute of Business Analysis. Kindle Edition.

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23
Q

The purpose of [Solution Evaluation Knowledge Area] _____ task is to determine the factors internal to the solution that restrict the full realization of value.

A

The purpose of [Solution Evaluation Knowledge Area] Assess** **Solution Limitations is to determine the factors internal to the solution that restrict the full realization of value.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.3.1, Kindle Locations 4615-4616). International Institute of Business Analysis. Kindle Edition.

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24
Q

When is [Solution Evaluation Knowledge Area] Assess Solution Limitations task performed?

A

[Solution Evaluation Knowledge Area] Assess Solution Limitations task may be performed at any point during the solution life cycle.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.3.3, Kindle Location 4622). International Institute of Business Analysis. Kindle Edition.

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25
Q

What the [2] inputs for the [Solution Evaluation Knowledge Area] Assess Solution Limits task?

A

The [2] inputs for the [Solution Evaluation Knowledge Area] Assess Solution Limits task?

  1. Implemented solution (external)
  2. Solution performance analysis

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.3.3, Kindle Location 4625). International Institute of Business Analysis. Kindle Edition.

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26
Q

What the [3] elements for the [Solution Evaluation Knowledge Area] Assess Solution Limits task?

A

The [2] elements for the [Solution Evaluation Knowledge Area] Assess Solution Limits task?

  1. Identify internal solution component dependencies
  2. Investigate solution problems
  3. Impact assessment

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.3.4, Kindle Locations 4633-4634). International Institute of Business Analysis. Kindle Edition.

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27
Q

To be considered accurate and reliable, the results of performance measures should be _____ and _____.

A

To be considered accurate and reliable, the results of performance measures should be reproducible and repeatable.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.2.4, Kindle Locations 4567-4568). International Institute of Business Analysis. Kindle Edition.

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28
Q

_____ and ____ determine whether performance measures will provide an accurate depiction of solution performance on which to make decisions and guard against false signals brought about by incomplete data.

A

Sample size and time period determine whether performance measures will provide an accurate depiction of solution performance on which to make decisions and guard against false signals brought about by incomplete data.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.2.4, Kindle Locations 4562-4563). International Institute of Business Analysis. Kindle Edition.

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29
Q

_____ may be necessary to determine the underlying causes of significant variances within a solution.

A

Root cause analysis may be necessary to determine the underlying causes of significant variances within a solution.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.2.4, Kindle Locations 4571-4572). International Institute of Business Analysis. Kindle Edition.

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30
Q

The purpose of [Solution Evaluation Knowledge Area] _____ task is to determine how factors external to the solution are restricting value realization.

A

The purpose of [Solution Evaluation Knowledge Area] Assess Enterprise Limitations task is to determine how factors external to the solution are restricting value realization.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Kindle Locations 4708-4709). International Institute of Business Analysis. Kindle Edition.

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31
Q

[Solution Evaluation Knowledge Area] Assess Enterprise Limitations task may be performed at what point during the solution lifecycle?

A

[Solution Evaluation Knowledge Area] Assess Enterprise Limitations task may be performed at any point during the solution lifecycle.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.4.2, Kindle Location 4715). International Institute of Business Analysis. Kindle Edition.

32
Q

What are the inputs for the [Solution Evaluation Knowledge Area] _____ task?

A

The inputs for the [Solution Evaluation Knowledge Area] Assess Enterprise Limitations task are:

  1. Current state description
  2. Implemented (constructed) solution
  3. Solution performance analysis

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.4.3, Kindle Location 4718). International Institute of Business Analysis. Kindle Edition.

33
Q

What are the [4] elements for the [Solution Evaluation Knowledge Area] Assess Enterprise Limitations task?

A

The [4] elements for the [Solution Evaluation Knowledge Area] Assess Enterprise Limitations task are:

  1. Enterprise culture assessment
  2. Stakeholder impact analysis
  3. Organizational structure changes
  4. Operations assessment

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.4.4, Kindle Location 4728). International Institute of Business Analysis. Kindle Edition.

34
Q

_____ is defined as the deeply rooted beliefs, values, and norms shared by the members of an enterprise.

A

Enterprise culture is defined as the deeply rooted beliefs, values, and norms shared by the members of an enterprise.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.4.4, Kindle Locations 4730-4731). International Institute of Business Analysis. Kindle Edition.

35
Q

When conducting stakeholder impact analysis, business analysts consider what [3] factors?

A

When conducting stakeholder impact analysis, business analysts consider:

  1. Functions
  2. Locations
  3. Concerns

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.4.4, Kindle Locations 4750-4751). International Institute of Business Analysis. Kindle Edition.

36
Q

The _____ is performed to determine if an enterprise is able to adapt to or effectively use a solution.

A

The operational assessment is performed to determine if an enterprise is able to adapt to or effectively use a solution.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.4.4, Kindle Locations 4769-4770). International Institute of Business Analysis. Kindle Edition.

37
Q

When conducting an operational assessment, business analysts consider [6]:

A

When conducting an operational assessment, business analysts consider [6]:

  1. policies and procedures
  2. capabilities and processes that enable other capabilities
  3. skill and training needs
  4. human resources practices
  5. risk tolerance and management approaches
  6. tools and technology that support a solution.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.4.4, Kindle Locations 4772-4782). International Institute of Business Analysis. Kindle Edition.

38
Q

The purpose of [Solution Evaluation Knowledge Area] _____ is to understand the factors that create differences between potential value and actual value, and to recommend a course of action to align them.

A

The purpose of [Solution Evaluation Knowledge Area] Recommend Actions to Increase Solution Value is to understand the factors that create differences between potential value and actual value, and to recommend a course of action to align them.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.5.1, Kindle Locations 4849-4851). International Institute of Business Analysis. Kindle Edition.

39
Q

What are the inputs to the [Solution Evaluation Knowledge Area] Recommend Actions task?

A

The inputs to the [Solution Evaluation Knowledge Area] Recommend Actions task are:

  1. Solutions limitations
  2. Enterprise limitations

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.5.3, Kindle Location 4859). International Institute of Business Analysis. Kindle Edition.

40
Q

What are the elements of the [Solution Evaluation] Recommend Actions task?

A

The elements of the [Solution Evaluation] Recommend Actions task are:

  1. Adjust solution performance measures
  2. Recommendations

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.5.4, Kindle Location 4866). International Institute of Business Analysis. Kindle Edition.

41
Q

What are [7] common examples of recommendations that a business analyst may make to improve solution value?

A

[7] Common examples of recommendations that a business analyst may make to improve solution value:

  1. Do nothing
  2. Organizational change
  3. Reduce the complexity of interfaces
  4. Eliminate redundancy
  5. Avoid waste
  6. Identify additional capabilities
  7. Retire the solution

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.5.4, Kindle Location 4874). International Institute of Business Analysis. Kindle Edition.

42
Q

The Solution Evaluation Knowledge Area describes tasks that [3]:

A

Solution Evaluation describes tasks that

  1. analyze the actual value being delivered
  2. identifies limitations which may be preventing value from being realized
  3. makes recommendations to increase the value of the solution.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8, Kindle Locations 4381-4382). International Institute of Business Analysis. Kindle Edition.

43
Q

The Solution Evaluation knowledge area includes what [5] tasks?

A

The Solution Evaluation knowledge area includes the following tasks:

  1. Measure solution performance
  2. Analyze performance measures
  3. Assess solution limitations
  4. Assess enterprise limitations
  5. Recommend actions to increase solution value.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8, Kindle Location 4388). International Institute of Business Analysis. Kindle Edition.

44
Q

The purpose of the [Solution Evaluation Knowledge Area] ____ task is to define performance measures and use the data collected to evaluate the effectiveness of a solution in relation to the value it brings.

A

The purpose of [Solution Evaluation knowledge area] ​Measure Solution Performance task is to define performance measures and use the data collected to evaluate the effectiveness of a solution in relation to the value it brings.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.1.1, Kindle Locations 4434-4435). International Institute of Business Analysis. Kindle Edition.

45
Q

_____ determine the value of a newly deployed or existing solution.

A

Performance measures determine the value of a newly deployed or existing solution.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.1.2, Kindle Locations 4436-4437). International Institute of Business Analysis. Kindle Edition.

46
Q

Solution performance may be assessed through ____.

A

Solution performance may be assessed through key performance indicators (KPIs)

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.1.2, Kindle Location 4439). International Institute of Business Analysis. Kindle Edition.

47
Q

What are the [2] inputs for the [Solution Evaluation Knowledge Area] Measure Solution Performance task?

A

The inputs for [Solution Evaluation Knowledge Area] Measure Solution Performance task are:

  1. Business objectives
  2. Implemented solution

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.1.3, Kindle Location 4441). International Institute of Business Analysis. Kindle Edition.

48
Q

What are the elements of the [Solution Evaluation] Measure Solution Performance task?

A

The elements of the [Solution Evaluation] Measure Solution Performance task are:

  1. Define measures
  2. Validate measures
  3. Collect measures

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.1.4, Kindle Location 4448). International Institute of Business Analysis. Kindle Edition.

49
Q

Business analysts ensure that any existing performance measures are ____ and _____.

A

Business analysts ensure that any existing performance measures are accurate and relevant

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.1.4, Kindle Locations 4451-4452). International Institute of Business Analysis. Kindle Edition.

50
Q

____, ____, and ____ are common sources of measures.

A

Business goals, objectives, and business processes are common sources of measures.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.1.4, Kindle Location 4453). International Institute of Business Analysis. Kindle Edition.

51
Q

What are [7] common examples of recommendations that a business analyst may make to improve solution value?

A

[7] Common examples of recommendations that a business analyst may make to improve solution value:

  1. Do nothing
  2. Organizational change
  3. Reduce the complexity of interfaces
  4. Eliminate redundancy
  5. Avoid waste
  6. Identify additional capabilities
  7. Retire the solution

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.5.4, Kindle Location 4874). International Institute of Business Analysis. Kindle Edition.

52
Q

What are the elements of the [Solution Evaluation] Recommend Actions task?

A

The elements of the [Solution Evaluation] Recommend Actions task are:

  1. Adjust solution performance measures
  2. Recommendations

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.5.4, Kindle Location 4866). International Institute of Business Analysis. Kindle Edition.

53
Q

What are the inputs to the [Solution Evaluation Knowledge Area] Recommend Actions task?

A

The inputs to the [Solution Evaluation Knowledge Area] Recommend Actions task are:

  1. Solutions limitations
  2. Enterprise limitations

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.5.3, Kindle Location 4859). International Institute of Business Analysis. Kindle Edition.

54
Q

The purpose of [Solution Evaluation Knowledge Area] _____ is to understand the factors that create differences between potential value and actual value, and to recommend a course of action to align them.

A

The purpose of [Solution Evaluation Knowledge Area] Recommend Actions to Increase Solution Value is to understand the factors that create differences between potential value and actual value, and to recommend a course of action to align them.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.5.1, Kindle Locations 4849-4851). International Institute of Business Analysis. Kindle Edition.

55
Q

When conducting an operational assessment, business analysts consider [6]:

A

When conducting an operational assessment, business analysts consider [6]:

  1. policies and procedures
  2. capabilities and processes that enable other capabilities
  3. skill and training needs
  4. human resources practices
  5. risk tolerance and management approaches
  6. tools and technology that support a solution.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.4.4, Kindle Locations 4772-4782). International Institute of Business Analysis. Kindle Edition.

56
Q

The _____ is performed to determine if an enterprise is able to adapt to or effectively use a solution.

A

The operational assessment is performed to determine if an enterprise is able to adapt to or effectively use a solution.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.4.4, Kindle Locations 4769-4770). International Institute of Business Analysis. Kindle Edition.

57
Q

When conducting stakeholder impact analysis, business analysts consider what [3] factors?

A

When conducting stakeholder impact analysis, business analysts consider:

  1. Functions
  2. Locations
  3. Concerns

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.4.4, Kindle Locations 4750-4751). International Institute of Business Analysis. Kindle Edition.

58
Q

_____ is defined as the deeply rooted beliefs, values, and norms shared by the members of an enterprise.

A

Enterprise culture is defined as the deeply rooted beliefs, values, and norms shared by the members of an enterprise.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.4.4, Kindle Locations 4730-4731). International Institute of Business Analysis. Kindle Edition.

59
Q

What are the [4] elements for the [Solution Evaluation Knowledge Area] Assess Enterprise Limitations task?

A

The [4] elements for the [Solution Evaluation Knowledge Area] Assess Enterprise Limitations task are:

  1. Enterprise culture assessment
  2. Stakeholder impact analysis
  3. Organizational structure changes
  4. Operations assessment

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.4.4, Kindle Location 4728). International Institute of Business Analysis. Kindle Edition.

60
Q

What are the inputs for the [Solution Evaluation Knowledge Area] _____ task?

A

The inputs for the [Solution Evaluation Knowledge Area] Assess Enterprise Limitations task are:

  1. Current state description
  2. Implemented (constructed) solution
  3. Solution performance analysis

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.4.3, Kindle Location 4718). International Institute of Business Analysis. Kindle Edition.

61
Q

[Solution Evaluation Knowledge Area] Assess Enterprise Limitations task may be performed at what point during the solution lifecycle?

A

[Solution Evaluation Knowledge Area] Assess Enterprise Limitations task may be performed at any point during the solution lifecycle.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.4.2, Kindle Location 4715). International Institute of Business Analysis. Kindle Edition.

62
Q

The purpose of [Solution Evaluation Knowledge Area] _____ task is to determine how factors external to the solution are restricting value realization.

A

The purpose of [Solution Evaluation Knowledge Area] Assess Enterprise Limitations task is to determine how factors external to the solution are restricting value realization.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Kindle Locations 4708-4709). International Institute of Business Analysis. Kindle Edition.

63
Q

_____ may be necessary to determine the underlying causes of significant variances within a solution.

A

Root cause analysis may be necessary to determine the underlying causes of significant variances within a solution.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.2.4, Kindle Locations 4571-4572). International Institute of Business Analysis. Kindle Edition.

64
Q

_____ and ____ determine whether performance measures will provide an accurate depiction of solution performance on which to make decisions and guard against false signals brought about by incomplete data.

A

Sample size and time period determine whether performance measures will provide an accurate depiction of solution performance on which to make decisions and guard against false signals brought about by incomplete data.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.2.4, Kindle Locations 4562-4563). International Institute of Business Analysis. Kindle Edition.

65
Q

To be considered accurate and reliable, the results of performance measures should be _____ and _____.

A

To be considered accurate and reliable, the results of performance measures should be reproducible and repeatable.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.2.4, Kindle Locations 4567-4568). International Institute of Business Analysis. Kindle Edition.

66
Q

What the [3] elements for the [Solution Evaluation Knowledge Area] Assess Solution Limits task?

A

The [2] elements for the [Solution Evaluation Knowledge Area] Assess Solution Limits task?

  1. Identify internal solution component dependencies
  2. Investigate solution problems
  3. Impact assessment

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.3.4, Kindle Locations 4633-4634). International Institute of Business Analysis. Kindle Edition.

67
Q

What the [2] inputs for the [Solution Evaluation Knowledge Area] Assess Solution Limits task?

A

The [2] inputs for the [Solution Evaluation Knowledge Area] Assess Solution Limits task?

  1. Implemented solution (external)
  2. Solution performance analysis

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.3.3, Kindle Location 4625). International Institute of Business Analysis. Kindle Edition.

68
Q

When is [Solution Evaluation Knowledge Area] Assess Solution Limitations task performed?

A

[Solution Evaluation Knowledge Area] Assess Solution Limitations task may be performed at any point during the solution life cycle.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.3.3, Kindle Location 4622). International Institute of Business Analysis. Kindle Edition.

69
Q

The purpose of [Solution Evaluation Knowledge Area] _____ task is to determine the factors internal to the solution that restrict the full realization of value.

A

The purpose of [Solution Evaluation Knowledge Area] Assess** **Solution Limitations is to determine the factors internal to the solution that restrict the full realization of value.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.3.1, Kindle Locations 4615-4616). International Institute of Business Analysis. Kindle Edition.

70
Q

_____ techique may be necessary to determine the underlying causes of significant variances within a solution.

A

technique analysis technique may be necessary to determine the underlying causes of significant variances within a solution.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.2.4, Kindle Locations 4571-4572). International Institute of Business Analysis. Kindle Edition.

71
Q

What are the [5] elements of the [Solution Evaluation Knowledge Area} Analyze Performance Measures task?

A

The [5] elements of the [Solution Evaluation Knowledge Area} Analyze Performance Measures task are:

  1. Performance vs desired value
  2. Risks
  3. Trends
  4. Accuracy
  5. Performance variances

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.2.4, Kindle Location 4550). International Institute of Business Analysis. Kindle Edition.

72
Q

What are the [2] inputs of the [Solution Evaluation Knowledge Area} Analyze Performance Measures task?

A

The [2] inputs of the [Solution Evaluation Knowledge Area} Analyze Performance Measures task are:

  1. Potential value
  2. Performance measures

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.2,3, Kindle Locations 4542-4543). International Institute of Business Analysis. Kindle Edition.

73
Q

The purpose of [Solution Evaluation Knowledge Area] _____ task is to provide insights into the performance of a solution in relation to the value it brings.

A

The purpose of [Solution Evaluation Knowledge Area] Analyze Performance Measures is to provide insights into the performance of a solution in relation to the value it brings.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.2.1, Kindle Locations 4534-4535). International Institute of Business Analysis. Kindle Edition.

74
Q

What are [3] considerations when collecting performance measures?

A

When collecting performance measures, business analysts consider [3]:

  1. Volume or sample size
  2. Frequency and timing
  3. Currency (more recent)

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.1.4, Kindle Locations 4469-4470). International Institute of Business Analysis. Kindle Edition.

75
Q

Solution performance measures may be ____, ____, or _____, depending on the value being measured.

A

Solution performance measures may be quantitative, qualitative**, or **both, depending on the value being measured.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 8.1.4, Kindle Location 4455). International Institute of Business Analysis. Kindle Edition.