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CBAP > Business Analysis Key Concepts > Flashcards

Business Analysis Key Concepts Flashcards

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1
Q

_____ is a conceptual framework for business analysis. It encompasses what business analysis is and what it means to those performing business analysis tasks regardless of perspective, industry, methodology, or level in the organization.

A

The Business Analysis Core Concept Model™ (BACCM™) is a conceptual framework for business analysis. It encompasses what business analysis is and what it means to those performing business analysis tasks regardless of perspective, industry, methodology, or level in the organization.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.1, Kindle Locations 461-464). International Institute of Business Analysis. Kindle Edition.

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2
Q

What are the [6] core concepts in the BACCM?

A

The six core concepts in the BACCM are:

  1. Change
  2. Need
  3. Solution
  4. Stakeholder
  5. Value
  6. Context

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.1, Kindle Locations 466-467). International Institute of Business Analysis. Kindle Edition.

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3
Q

Which of the six BACCM core concepts is the most important?

A

None of the BACCM core concepts are the most important.

Notes:

  • No single concept holds greater importance or significance over any other concept.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Kindle Locations 469-470). International Institute of Business Analysis. Kindle Edition.

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4
Q

_____ is the act of transformation in response to a need.

A

Change is the act of transformation in response to a need.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.1, Kindle Locations 485-486). International Institute of Business Analysis. Kindle Edition.

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5
Q

_____ is a problem or opportunity to be addressed.

A

Need is a problem or opportunity to be addressed.

Notes:

  • Needs can cause changes by motivating stakeholders to act.
  • Changes can also cause needs by eroding or enhancing the value delivered by existing solutions.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.1, Kindle Locations 488-489). International Institute of Business Analysis. Kindle Edition.

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6
Q

_____ is a specific way of satisfying one or more needs in a context.

A

Solution is a specific way of satisfying one or more needs in a context.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Kindle Locations 491-493). International Institute of Business Analysis. Kindle Edition.

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7
Q

_____ is a group or individual with a relationship to the change, the need, or the solution.

A

Stakeholder is a group or individual with a relationship to the change, the need, or the solution.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.1, Kindle Locations 495-496). International Institute of Business Analysis. Kindle Edition.

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8
Q

_____ is the worth, importance, or usefulness of something to a stakeholder within a context.

A

Value is the worth, importance, or usefulness of something to a stakeholder within a context.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2,1, Kindle Locations 499-500). International Institute of Business Analysis. Kindle Edition.

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9
Q

_____ is the circumstances that influence, are influenced by, and provide an understanding of the change.

A

Context is the circumstances that influence, are influenced by, and provide an understanding of the change.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.1, Kindle Locations 507-508). International Institute of Business Analysis. Kindle Edition.

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10
Q

The core concepts can be used by business analysts to ______.

A

The core concepts can be used by business analysts to consider the quality and completeness of the work being done.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.1, Kindle Locations 512-513). International Institute of Business Analysis. Kindle Edition.

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11
Q

_____ refers to the broad and diverse sets of information that business analysts analyze, transform, and report.

A

Business analysis information refers to the broad and diverse sets of information that business analysts analyze, transform, and report.

Examples:

  • elicitation results
  • requirements
  • designs
  • solution options
  • solution scope
  • change strategy

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.2., Kindle Locations 536-537). International Institute of Business Analysis. Kindle Edition.

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12
Q

A ______ is a usable representation of a solution that focuses on understanding how value might be realized by a solution if it is built.

A

A design is a usable representation of a solution that focuses on understanding how value might be realized by a solution if it is built.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.2, Kindle Locations 547-548). International Institute of Business Analysis. Kindle Edition.

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13
Q

_____ is a system of one or more organizations and the solutions they use to pursue a shared set of common goals.

A

An enterprise is a system of one or more organizations and the solutions they use to pursue a shared set of common goals.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.2, Kindle Locations 550-551). International Institute of Business Analysis. Kindle Edition.

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14
Q

_____ is a proposal for doing or achieving something.

A

A plan is a proposal for doing or achieving something.

Notes:

  • Plans describe a set of events, the dependencies among the events, the expected sequence, the schedule, the results or outcomes, the materials and resources needed, and the stakeholders involved.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.2, Kindle Locations 558-559). International Institute of Business Analysis. Kindle Edition.

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15
Q

_____ is a usable representation of a need.

A

A requirement is a usable representation of a need.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.2, Kindle Locations 560-561). International Institute of Business Analysis. Kindle Edition.

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16
Q

_____is the effect of uncertainty on the value of a change, a solution, or the enterprise.

A

Risk is the effect of uncertainty on the value of a change, a solution, or the enterprise.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.2, Kindle Locations 563-564). International Institute of Business Analysis. Kindle Edition.

17
Q

Identify the [5] strategies for dealing with risk.

A

Strategies for dealing with risk include:

  1. remove
  2. avoid
  3. mitigate
  4. share
  5. accept (or increase)

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.2,Kindle Locations 565-567). International Institute of Business Analysis. Kindle Edition.

18
Q

Name the [4] classifications of requirements included in the BABOK requirements classification schema.

A

The classifications of requirements included in the BABOK requirements classification schema are:

  • business requirements
  • stakeholder requirements
  • solution requirements
  • transition requirements

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.3, Kindle Locations 569-571). International Institute of Business Analysis. Kindle Edition.

19
Q

_____ are statements of goals, objectives, and outcomes that describe why a change has been initiated.

A

Business requirements are statements of goals, objectives, and outcomes that describe why a change has been initiated.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.3, Kindle Locations 571-573). International Institute of Business Analysis. Kindle Edition.

20
Q

_____ describe the needs of stakeholders that must be met in order to achieve the business requirements.

A

Stakeholder requirements describe the needs of stakeholders that must be met in order to achieve the business requirements.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.3, Kindle Locations 574-576). International Institute of Business Analysis. Kindle Edition.

21
Q

_____ describe the capabilities and qualities of a solution that meets the stakeholder requirements.

A

Solution requirements describe the capabilities and qualities of a solution that meets the stakeholder requirements.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.3, Kindle Locations 577-579). International Institute of Business Analysis. Kindle Edition.

22
Q

Solution requirements can be divided into two sub-categories: _____ and _____.

A

Solution requirements can be divided into two sub-categories: functional and non-functional.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.3, Kindle Locations 580-586). International Institute of Business Analysis. Kindle Edition.

23
Q

______ describe the capabilities that the solution must have and the conditions the solution must meet to facilitate the change from the current state to the future state, but which are not needed once the change is complete.

A

Transition requirements describe the capabilities that the solution must have and the conditions the solution must meet to facilitate the transition from the current state to the future state, but which are not needed once the change is complete.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.3, Kindle Locations 587-590). International Institute of Business Analysis. Kindle Edition.

24
Q

______ describe the capabilities that a solution must have in terms of the behavior and information that the solution will manage.

A

Functional requirements describe the capabilities that a solution must have in terms of the behavior and information that the solution will manage.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.3, Kindle Locations 581-586). International Institute of Business Analysis. Kindle Edition.

25
Q

_____ do not relate directly to the behavior of functionality of the solution, but rather describe conditions under which a solution must remain effective or qualities that a solution must have.

A

Non-functional requirements (aka quality of service requirements) do not relate directly to the behavior of functionality of the solution, but rather describe conditions under which a solution must remain effective or qualities that a solution must have.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.3, Kindle Locations 581-586). International Institute of Business Analysis. Kindle Edition.

26
Q

_____ is any individual with in-depth knowledge of a topic relevant to the business need or solution scope.

A

A domain subject matter expert is any individual with in-depth knowledge of a topic relevant to the business need or solution scope.

Note: This role is often filled by people who may be end users or people who have in-depth knowledge of the solution such as managers, process owners, legal staff, consultants, and others.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.4.3, Kindle Locations 627-629). International Institute of Business Analysis. Kindle Edition.

27
Q

_____ are stakeholders who directly interact with the solution.

A

End users are stakeholders who directly interact with the solution.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.4.4, Kindle Location 630). International Institute of Business Analysis. Kindle Edition.

28
Q

_____ is any stakeholder who has specialized knowledge regarding the implementation of one or more solution components.

A

An implementation subject matter expert is any stakeholder who has specialized knowledge regarding the implementation of one or more solution components.

Common Roles:

  • project librarian
  • change manager
  • configuration manager
  • solution architect
  • developer
  • database administrator
  • information architect
  • usability analyst
  • trainer
  • organizational change consultant.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.4.5, Kindle Locations 632-633). International Institute of Business Analysis. Kindle Edition.

29
Q

_____ is responsible for the day-to-day management and maintenance of a system or product.

A

Operational support is responsible for the day-to-day management and maintenance of a system or product.

Common Roles:

  • operations analyst
  • product analyst
  • help desk
  • release manager.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Kindle Location 638). International Institute of Business Analysis. Kindle Edition.

30
Q

_____ are responsible for managing the work required to deliver a solution that meets a business need, and for ensuring that the project’s objectives are met.

A

Project managers are responsible for managing the work required to deliver a solution that meets a business need, and for ensuring that the project’s objectives are met.

Common roles are:

  • project lead
  • technical lead
  • product manager
  • team leader.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.4.7, Kindle Locations 642-644). International Institute of Business Analysis. Kindle Edition.

31
Q

A project manager balances what [6] project factors?

A

A project manager balances the following [6] factors:

  1. scope
  2. schedule
  3. budget
  4. resources
  5. risk
  6. quality.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.4.7, Kindle Locations 643-644). International Institute of Business Analysis. Kindle Edition.

32
Q

_____ are responsible for the definition and enforcement of standards.

A

Regulators are responsible for the definition and enforcement of standards.

Alternate roles are:

  • government
  • regulatory bodies
  • auditor.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.4.8, Kindle Locations 645-646). International Institute of Business Analysis. Kindle Edition.

33
Q

_____ are responsible for initiating the effort to define a business need and develop a solution that meets that need.

A

Sponsors are responsible for initiating the effort to define a business need and develop a solution that meets that need.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.4.9, Kindle Locations 650-651). International Institute of Business Analysis. Kindle Edition.

34
Q

Project sponsors perform what [3] activities.

A

Project sponsors:

  1. authorize the work to be performed
  2. control the budget
  3. control the scope

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.4.9, Kindle Locations 651-652). International Institute of Business Analysis. Kindle Edition.

35
Q

The responsibilities of testers include [4] _______.

A

Responsibilities of testers:

  • determining how to verify that the solution meets the requirements
  • conducting the verification process
  • ensure that the solution meets applicable quality standards
  • ensure the risk of defects or failures is understood and minimized.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.4.11, Kindle Locations 657-659). International Institute of Business Analysis. Kindle Edition.

36
Q

_____ is a stakeholder outside the boundary of a given organization or organizational unit.

A

A supplier is a stakeholder outside the boundary of a given organization or organizational unit.

Alternate roles are:

  • providers
  • vendors
  • consultants.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.4.10, Kindle Locations 653-655). International Institute of Business Analysis. Kindle Edition.

37
Q

_____ are focused on the need; _____ are focused on the solution.

A

Requirements are focused on the need; designs are focused on the solution.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.5, Kindle Location 664). International Institute of Business Analysis. Kindle Edition.

38
Q

Business Requirements answer the question, “_____?”

Stakeholder Requirements answer the question, “_____?”

Solution Requirements answer the question, “_____?”

Transition Requirements answer the question, “_____?”

A

Business Requirements answer the question, “Why do I want it?”

Stakeholder Requirements answer the question, “What are the needs?”

Solution Requirements answer the question, “What do I want?”

Transition Requirements answer the question, “What are the conditions?”

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 2.5.1, Kindle Location 698). International Institute of Business Analysis. Kindle Edition.

39
Q
A

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