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CBAP > Planning and Monitoring > Flashcards

Planning and Monitoring Flashcards

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1
Q

What are the [5] tasks under Planning and Monitoring knowledge area?

A

The [5] tasks under Planning and Monitoring knowledge area are:

  1. Plan approach
  2. Plan stakeholder engagement
  3. Plan governance
  4. Plan information analysis
  5. Plan performance improvements

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3, Kindle Locations 716-718). International Institute of Business Analysis. Kindle Edition.

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2
Q

How does the Change core concept apply to the Planning and Monitoring knowledge area?

A

The BA determines how changes to business analysis results will be requested and authorized.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3, Kindle Locations 732-733). International Institute of Business Analysis. Kindle Edition.

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3
Q

How does BA apply the Need core concept apply to the Planning and Monitoring knowledge area?

A

The BA chooses a business analysis approach that provides adequate analysis for the change.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3, Kindle Locations 735-736). International Institute of Business Analysis. Kindle Edition.

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4
Q

How does the BA apply the Solution core concept apply to the Planning and Monitoring knowledge area?

A

The BA evaluates if business analysis performance was a key contributor to the successful implementation of a solution.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3, Kindle Locations 738-739). International Institute of Business Analysis. Kindle Edition.

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5
Q

How does the BA apply the Stakeholder core concept apply to the Planning and Monitoring knowledge area?

A

The BA performs a stakeholder analysis to ensure planning and monitoring activities reflect stakeholder needs and account for stakeholder characteristics.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3, Kindle Locations 741-742). International Institute of Business Analysis. Kindle Edition.

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6
Q

How does the BA apply the Value core concept to the Planning and Monitoring knowledge area.

A

The BA conducts performance analysis to ensure business analysis activities continue to produce sufficient value for the stakeholders.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3, Kindle Locations 745-746). International Institute of Business Analysis. Kindle Edition.

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7
Q

How does the BA apply the Context core concept to the Planning and Monitoring knowledge area.

A

The BA ensures a complete understanding of the context under analysis in order to develop an efficient business analysis approach.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3, Kindle Location 749). International Institute of Business Analysis. Kindle Edition.

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8
Q

What is the [1] input for the [Planning and Monitoring] Plan Approach task?

A

The [1] input for the [Planning and Monitoring] Plan Approach task is:

  1. Needs

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.0.1, Kindle Location 775). International Institute of Business Analysis. Kindle Edition.

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9
Q

What is the [1] output of the [Planning and Monitoring] Plan Approach task?

A

The [1] output of the [Planning and Monitoring] Plan Approach task is:

  1. Business analysis approach

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.1.8, Kindle Locations 939-940). International Institute of Business Analysis. Kindle Edition.

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10
Q

What is the purpose of the [Planning and Monitoring] Plan Approach task?

A

The purpose of [Planning and Monitoring] Plan Approach is to define an appropriate method to conduct business analysis activities.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.1.1, Kindle Location 753). International Institute of Business Analysis. Kindle Edition.

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11
Q

What are the [6] elements of the [Planning and Monitoring] Plan Approach task?

A

The [6] elements of the [Planning and Monitoring] Plan Approach task are:

  1. Planning approach
  2. Formality and level of detail of deliverables
  3. Activities
  4. Timing of work
  5. Complexity and risk
  6. Acceptance

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.1.4, Kindle Location 781). International Institute of Business Analysis. Kindle Edition.

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12
Q

_____ planning approaches focus on minimizing upfront uncertainty and ensuring that the solution is defined before implementation begins in order to maximize control and minimize risk.

A

Predictive planning approaches focus on minimizing upfront uncertainty and ensuring that the solution is defined before implementation begins in order to maximize control and minimize risk. These

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.1.4, Kindle Locations 785-786). International Institute of Business Analysis. Kindle Edition.

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13
Q

_____ planning approaches focus on rapid delivery of business value in short iterations in return for acceptance of a higher degree of uncertainty regarding the overall delivery of the solution.

A

Adaptive planning approaches focus on rapid delivery of business value in short iterations in return for acceptance of a higher degree of uncertainty regarding the overall delivery of the solution.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.1.4, Kindle Locations 788-789). International Institute of Business Analysis. Kindle Edition.

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14
Q

In what [3] situations is a predictive planning approach preferred?

A

Predictive approaches are often preferred in [3] situations where

  1. requirements can effectively be defined ahead of implementation
  2. the risk of an incorrect implementation is unacceptably high
  3. when engaging stakeholders presents significant challenges.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.1.4, Kindle Locations 786-788). International Institute of Business Analysis. Kindle Edition.

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15
Q

In what [2] situations are adaptive approaches preferred?

A

Adaptive approaches are preferred in situations that are:

  1. exploratory
  2. incremental

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.1.4, Kindle Locations 789-790). International Institute of Business Analysis. Kindle Edition.

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16
Q

What [8] considerations may lead to more formal planning approaches?

A

Considerations [8] suggesting more formal planning approaches:

  1. the change is complex and high risk
  2. the organization is in, or interacts with, heavily regulated industries
  3. contracts or agreements necessitate formality
  4. stakeholders are geographically distributed
  5. resources are outsourced
  6. staff turnover is high and/or team members may be inexperienced,
  7. requirements must be formally signed off
  8. business analysis information must be maintained long-term or handed over for use on future initiatives.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.1.4, Kindle Locations 807-820). International Institute of Business Analysis. Kindle Edition.

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17
Q

Integrating business analysis activities in the business analysis approach may include what considerations?

A

Integrating business analysis activities in the business analysis approach may include:

  1. decomposition of activities
  2. dividing the work into iterations
  3. using a previous similar initiative as a pattern or outlien

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section, 3.1.4, Kindle Locations 826-834). International Institute of Business Analysis. Kindle Edition.

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18
Q

The timing of business analysis activities can be affected by what [5] factors?

A

The timing of business analysis activities can be affected by what [5] factors:

  1. Project methodology (phased or iterative approach)
  2. Resource availability
  3. Project priority
  4. Concurrent initiatives
  5. Constraints (contract terms, regulatory deadlines)

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section, 3.1.4, Kindle Locations 839-845). International Institute of Business Analysis. Kindle Edition.

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19
Q

What [6] factors impact the complexity of a change?

A

Factors [6] that can impact the complexity of a change include:

  1. Number of stakeholders
  2. Size of change
  3. Number of business areas or systems affected
  4. Geographic considerations
  5. Technological complexities
  6. Business analysis risks

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section, 3.1.4, Kindle Locations 852-861). International Institute of Business Analysis. Kindle Edition.

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20
Q

What [7] factors can impact the risk level of a business analysis effort?

A

Factors that can impact the risk level of a business analysis effort include:

  1. BA experience
  2. BA domain knowledge
  3. Stakeholder experience
  4. Stakeholder attitudes
  5. Stakeholder availability
  6. Methodology and tools
  7. Cultural norms

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.1.4, Kindle Locations 868-874). International Institute of Business Analysis. Kindle Edition.

21
Q

What [5] guidelines and tools apply to the Plan Approach task?

A

[5] Guidelines and tools that apply to the Plan Approach task are:

  1. business analysis performance assessment
  2. business policies
  3. expert judgment
  4. methodologies and frameworks
  5. stakeholder engagement approach

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.1.5, Kindle Location 881). International Institute of Business Analysis. Kindle Edition.

22
Q

The scope of the Business Analysis Approach output deliverable includes what [5] decisions?

A

The scope of the Business Analysis approach output includes:

  1. WHAT activities will be performed
  2. WHO will perform the activities
  3. WHEN will they perform them
  4. HOW they will be performed (Techniques)
  5. Deliverables

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.1.8, Kindle Locations 941-942). International Institute of Business Analysis. Kindle Edition.

23
Q

The purpose of [Planning and Monitoring] _____ task is to plan an approach for establishing and maintaining effective working relationships with the stakeholders.

A

The purpose of [Planning and Monitoring]

Plan Stakeholder Engagement

task is to plan an approach for establishing and maintaining effective working relationships with the stakeholders.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.2.1, Kindle Locations 946-947). International Institute of Business Analysis. Kindle Edition.

24
Q

What are the [2] inputs for the [Planning and Monitoring] Stakeholder Engagement task?

A

The [2] inputs for the [Planning and Monitoring] Stakeholder Engagement task are:

  1. Needs
  2. Business analysis approach

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.2.3, Kindle Location 954). International Institute of Business Analysis. Kindle Edition.

25
Q

What [3] elements make up the [Planning and Monitoring] Stakeholder Engagement task?

A

The [3] elements that make up the [Planning and Monitoring] Stakeholder Engagement task are:

  1. Stakeholder analysis
  2. Stakeholder communication needs
  3. Stakeholder collaboration

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.2.4, Kindle Location 962). International Institute of Business Analysis. Kindle Edition.

26
Q

What [4] stakeholder attributes does the business analyst consider when performing stakeholder analysis?

A

When performing stakeholder analysis, the business analyst considers:

  1. Roles
  2. Attitudes
  3. Authority
  4. Influence (informal power)

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.2.4, Kindle Location 962). International Institute of Business Analysis. Kindle Edition.

27
Q

What are the [5] considerations when planning stakeholder collaboration?

A

[5] Considerations when planning stakeholder collaboration are:

  1. WHEN to collaborate (timing)
  2. WHERE to collaborate (schedule)
  3. HOW to collaborate (methods)
  4. Tools
  5. Stakeholder preferences

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.2.4, Kindle Locations 1014-1021). International Institute of Business Analysis. Kindle Edition.

28
Q

The ____ contains a list of the stakeholders, their characteristics which were analyzed, and a listing of roles and responsibilities for the change. It also identifies the collaboration and communication approaches the business analyst will utilize during the initiative.

A

The Stakeholder Engagement Approach contains a list of the stakeholders, their characteristics which were analyzed, and a listing of roles and responsibilities for the change. It also identifies the collaboration and communication approaches the business analyst will utilize during the initiative.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.2.8, Kindle Locations 1093-1095). International Institute of Business Analysis. Kindle Edition.

29
Q

What is the [1] output of the Plan Stakeholder Engagement task?

A

The [1] output of the Plan Stakeholder Engagement task is the Stakeholder Engagement Approach.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.2.8, Kindle Location 1092). International Institute of Business Analysis. Kindle Edition.

30
Q

The purpose of the [Planning and Monitoring] _____ task is to define how decisions are made about requirements and designs, including reviews, change control, approvals, and prioritization.

A

The purpose of [Planning and Monitoring]​ Plan Business Analysis Governance task is to define how decisions are made about requirements and designs, including reviews, change control, approvals, and prioritization.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.3.1, Kindle Locations 1097-1099). International Institute of Business Analysis. Kindle Edition.

31
Q

What are the [2] inputs for the [Planning and Monitoring]​ Governance task?

A

The [2] inputs for the Planning and Monitoring.Governance task are:

  • Business Analysis Approach
  • Stakeholder Plan

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.3.3, Kindle Location 1115). International Institute of Business Analysis. Kindle Edition.

holder Engagement Approach

32
Q

What is the output of the [Planning and Monitoring]​ Governance task?

A

The output of the [Planning and Monitoring]​ Governance task is the Governance Approach.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.3.8, Kindle Location 1241). International Institute of Business Analysis. Kindle Edition.

33
Q

What [4] are the elements of the [Planning and Monitoring]​ Governance task?

A

The [4] elements of the [Planning and Monitoring] Governance task are:

  • Decision making
  • Prioritization
  • Change control
  • Approvals

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.3.4, Kindle Location 1123). International Institute of Business Analysis. Kindle Edition.

34
Q

What are the [7] parts of a Change Control Process?

A

The [7] parts of a Change Control Process element are processes for:

  1. Request elements
  2. Requests
  3. Assessment
  4. Authorization
  5. Prioritization
  6. Documentation
  7. Communication

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.3.4, Kindle Location 1123). International Institute of Business Analysis. Kindle Edition.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Sectin 3.3.4, Kindle Location 1123). International Institute of Business Analysis. Kindle Edition.

35
Q

What [5] factors must a BA consider when evaluating a change request?

A

When evaluating a change request, the BA must consider:

  1. Cost (cost & time estimates)
  2. Benefits
  3. Risks
  4. Priority
  5. Course of action

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.3.4, Kindle Location 1123). International Institute of Business Analysis. Kindle Edition.

36
Q

When developing the Prioritization Approach element of the Plan Governance task, what must a BA consider [4]?

A

When developing the Prioritization Approach element of the Plan Governance task, a BA must consider:

  • Formality
  • Who (Participants)
  • What (Criteria)
  • Process (How)

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (3.3.4, Kindle Location 1123). International Institute of Business Analysis. Kindle Edition.

37
Q

The purpose of [Planning and Monitoring] _____ task is to develop an approach for how business analysis information will be stored and accessed.

A

The purpose of [Planning and Monitoring] Plan Information Management task is to develop an approach for how business analysis information will be stored and accessed.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.4.1, Kindle Locations 1247-1248). International Institute of Business Analysis. Kindle Edition.

38
Q

Information management entails identifying what [6] types of requirements?

A

Information management entails identifying:

  1. Organization (of information)
  2. Level of Detail
  3. Relationships
  4. Reuse
  5. Storage and Access
  6. Characteristics (meta data)

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.4.2, Kindle Locations 1253-1263). International Institute of Business Analysis. Kindle Edition.

39
Q

What are the [3] inputs to the [Planning and Monitoring]​ Information Management task?

A

The [3] inputs to the [Planning and Monitoring] Information Management task are:

  1. Business analysis approach
  2. Governance approach
  3. Stakeholder engagement approach

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.4.3, Kindle Location 1266). International Institute of Business Analysis. Kindle Edition.

40
Q

What is the output of the [Planning and Monitoring] Information Management task?

A

The output of the [Planning and Monitoring]​ Information Management task is Information Management Approach.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (Section 3.4.8, BABOK® Guide) (Kindle Locations 1395-1398). International Institute of Business Analysis. Kindle Edition.

41
Q

Information Management Approach output includes the defined approach for how business analysis information will be _____, _____, and ____ during the change and after the change is complete.

A

Information Management Approach output includes the defined approach for how business analysis information will be stored, accessed, and utilized during the change and after the change is complete.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.4.8, Kindle Locations 1395-1398). International Institute of Business Analysis. Kindle Edition.

42
Q

What are the [6] elements of the [Planning and Monitoring]​ Plan Information Management task?

A

The elements of the [Planning and Monitoring]​ Plan Information Management task?

  1. Organization
  2. Attributes
  3. Level of abstraction
  4. Traceability
  5. Storage and access
  6. Reuse

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (3.4.4, BABOK® Guide) (Kindle Location 1276). International Institute of Business Analysis. Kindle Edition.

43
Q

The traceability approach element of the [Planning and Monitoring] Information Management task is based on what [6] considerations?

A

The traceability approach is based on [6] considerations::

  1. Number of requirements views to be produced
  2. Domain complexity
  3. Requirement-related risks
  4. Organizational standards
  5. Regulatory requirements
  6. Cost-benefit trade-offs

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.4.4, Kindle Locations 1292-1300). International Institute of Business Analysis. Kindle Edition.

44
Q

The purpose of [Planning and Monitoring] _____ task is to assess business analysis work and to plan to improve processes where required.

A

The purpose of [Planning and Monitoring] Identify Performance Improvement task is to assess business analysis work and to plan to improve processes where required.

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.5, Kindle Locations 1400-1401). International Institute of Business Analysis. Kindle Edition

45
Q

To monitor and improve performance, it is necessary to [4]:

A

To monitor and improve performance, it is necessary to

  1. Establish measures
  2. Conduct analysis
  3. Report results
  4. Identify actions

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.5.2, Kindle Locations 1402-1404). International Institute of Business Analysis. Kindle Edition.

46
Q

What are the [2] inputs to the [Planning and Monitoring] Performance Improvement task?

A

The [2] inputs to the [Planning and Monitoring] Performance Improvement task are:

  1. Business analysis approach
  2. Performance objectives

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (3.5.3, Kindle Location 1406). International Institute of Business Analysis. Kindle Edition.

47
Q

What are the [4] elements of the [Planning and Monitoring] Performance Improvement task?

A

The [4] elements of the [Planning and Monitoring] Performance Improvement task are:

  1. Assessment measures
  2. Analyze results
  3. Performance analysis
  4. Recommend actions for improvement

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.4.5, Kindle Location 1413). International Institute of Business Analysis. Kindle Edition.

48
Q

What is the output of the [Planning and Monitoring] Performance Improvement task?

A

The output of the [Planning and Monitoring] Performance Improvement task is the Business Analysis Performance Assessment.

49
Q

What are the [3] possible actions when a business analysis improvement opportunity is identified?

A

The [3] possible actions when a business analysis improvement opportunity is identified are:

  1. Preventive
  2. Corrective
  3. Improvement

International Institute of Business Analysis. A Guide to Business Analysis Body of Knowledge® (BABOK® Guide) (Section 3.5.4, Kindle Location 1413). International Institute of Business Analysis. Kindle Edition.

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