Social Influence Flashcards

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1
Q

_________________ occurs when, as the result of real or imagined social pressure, a person shifts his or her actions in a way so that they correspond to those of other people.

A

Conformity.

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2
Q

Early research on conformity by Sherif (1935) made use of the ______________________, a perceptual phenomenon in which a stationary point of light appears to move in a darkened room. When participants were asked how much the point had moved alone, the answers varied; when asked together, a _____________ effect occurred, and estimates usually conformed to the group norm.

A
  • Autokinetic effect
  • Convergence
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3
Q

Research on conformity found that a person is less likely to conform if _________ group member(s) disagree(s) with group norms, or when the person can express his/her opinion _________________.

A
  • Even one
  • Anonymously
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4
Q

______________ refers to changes in behavior that occur in response to explicit or implied requests.

A

Compliance.

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5
Q

The _________________ is a two-step process that invovles first making a small request and, when that request is accepted, making a larger request that is the one that is actually desired.

A

Foot-in-the-door technique.

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6
Q

The ______________________ involves first making a large request and, when the request is rejected, making a smaller request that is the one that is actually desired.

A

Door-in-the-face technique.

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7
Q

Best known for research on obedience to authority were the experiments conducted by ____________ (1963) at _____________.

A
  • Milgram
  • Yale
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8
Q

According to Kelman (1961), _________________ can have one of three effects on behavior and attitudes: Compliance, identification, and/or internalization.

A

Social influence.

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9
Q

_______________ occurs when the person changes her behavior to obtain a reward or avoid punishment; it is public and does not involve a private change in opinions or attitudes.

A

Compliance.

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10
Q

_________________ occurs when the person changes her behavior because she wants to be liked by or identified with another person. In this case, behavior change reflects a private change in opinion or attitude, but the change is maintained only as long as the person continues to like or admire the influencing agent.

A

Identification.

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11
Q

__________________ occurs when the individual changes her behavior because she actually (privately) accepts the beliefs or attitudes of another person.

A

Internalization.

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12
Q

________________ was investigated by Moscovici (1985), who argues that, to influence other members of a group, the member or members holding the minority position must adopt different strategies than those who agree with the majority opinion.

A

Minority influence.

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13
Q

Research has shown that people often comply with the majority for ___________________ (e.g., to be liked or avoid punishment) but comply with a minority for _______________________ (e.g., because the minority has caused them to reevaluate their beliefs). Thus, minority influence is more likely to effect real change in attitudes, beliefs, and behaviors.

A
  • Normative reasons
  • Informational reasons
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14
Q

Brehm’s (1972) theory of _____________________ predicts that, when an attempt at social influence causes a person to feel a loss of personal freedom, the person may respond by acting in a way that is the opposite of what is desired.

A

Psychological reactance.

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15
Q

French and Raven (1959) distinguish between 6 bases of social power:

  • _____________: The influencing agent has control over punishments.
  • _____________: The influencing agent has control over rewards and resources
  • _____________: The agent is believed to have superior ability, skills, or knowledge
  • _____________: The target person is attracted to, likes, or identifies with the influencing agent
  • _____________: The target person believes the influencing agent has legitimate authority
  • _____________: The agent possesses specific information that is needed by the target person
A
  • Coercive
  • Reward
  • Expert
  • Referent
  • Legitimate
  • Informational
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16
Q

A person’s ability to influence someone else is often the result of ___ or more bases of power, and the more ___________ those sources of power, the greater ability he/she has to influence others.

A
  • 2
  • Varied
17
Q

There is evidence that :

  • Supervisors and mental health consultants are most successful when they combine __________ and ___________ power
  • ___________ and ____________ power lead to the most superficial response (compliance)
  • ______________ power is more likely to produce identification
  • ______________, legitimate, and _______________ power are most likely to produce internalization
A
  • Expert and referent
  • Reward and coercive
  • Referent
  • Expert, Informational