Social Influence Flashcards

You may prefer our related Brainscape-certified flashcards:
1
Q

State and describe the three types of conformity

A

Compliance = shallowest form of conformity
-person changes their public behaviour but not their private beliefs
-short term change
-result of Normative Social Influence (NSI)

Identification = middle level of conformity:
-person changes their public behaviour and private beliefs, but only in the presence of a group
-short term change
-result of Normative Social Influence (NSI)
-private beliefs are changed in the presence of the group but not permanently

Internalisation: = deepest level of conformity
-person changes their public behaviour and their private briefs
-long term change
-often the results of Informational Social Influence (ISI)
-a common example of this is converting to another religion

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is conformity?

A

a type of social influence that describes how a person changes their attitude or behaviour in response to group pressure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Outline the two explanations for conformity

A

Normative Social Influence (NSI):
-conforms to be accepted and feel as though they belong to the group
-usually because it is socially rewarding and they can avoid social rejection
-usually associated with compliance and identification
-motivated by the desire to fit in with the majority

Informational Social Influence (ISI):
-conforms to gain knowledge, or because they believe someone else is “right”
-usually associated with internalisation, as both public behaviour and private beliefs are changed on a long term basis
-semi-permanent change in belief/behaviour is caused byadopting a new belief system, usually following the beliefs of the majoirty or people considered “experts”

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Outline Asch’s (1951) original research examining conformity

A

Asch’s study (1951):
Aim: to examine the extent to which social pressure to conform from unanimous majority affects conformity in an unambiguous situation

Method:
-123 male undergraduate students, who believed they were taking place in a vision test
-1 real (naive) participant who always sat second to last was in a room of 6-8 confederates, who had agreed their answers in advance
-Asch used a line judgement task, where they would need to match the given line to an option of lines A,B or C (with the correct answer always being obvious)
-Out of the 18 trials, the confederates gave the same incorrect answer for 12 critical trials to see if the participant would conform to the majority view, even if their answer was clearly wrong

Results:
–on average, the real participants conformed to 32% of the critical trials
-74% of participants conformed on at least 1 critical trial, while 26% of participants never conformed
-Asch used a control group where the same experiment was completed without any confederates, where less than 1% of answers given were incorrect

Conclusion:
-When Asch interviewed the participants post-experiment, most said that they knew the answers were incorrect, but wanted to fit in and not be ridiculed
-this confirms that participants complied due to normative social influence and the desire to fit in without changing their private viewpoints

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Evaluate Asch’s (1951) research

A

Lacks population validity:
-biased sample of 123 male American undergraduate students
-psychologists are unable to conclude whether individuals from other countries, or female students would have conformed the same way
-results cannot be generalised to the wider population.

Low levels of ecological validity:
-a line judgement task is artificial and lacks mundane realism because it is not representative of everyday examples of conformity
-unable to generalise the results of Asch to other real-life scenarios
-results are limited in their application to everyday life

Ethically questionable:
-broke several ethical guidelines
-e.g. participants were deceived, as they were told it was a vision test and nott a conformity experiment
-however, if the participants had known the true aim of the experiment, they may have displayed demand characteristics by not conforming to the majority view, which would have decreased internal validity
-furthermore, participants were not protected from psychological harm, and many reported feeling stressed when disagreeing with the majority
-to overcome this, Asch interviewed all his participants post-experiment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Outline variations in Asch’s research which examined how different variables affect conformity, including:
-group size
-unanimity
-task difficulty

A

Numerous variation of Asch’s line judgement task were carried out to investigate which factors influenced conformity levels

Group size:
-range of 1-15 confederates in these variations
-when there was just 1 confederate, real participants only conformed on 3% of critical trials
-when there were 2 confederates, participants conformed on 12.8% of critical trials
-when there were 3 confederates, participants conformed on 32% of critical trials (same percentage as Asch’s original experiment with 6-8 confederates)
-shows that conformity reaches its highest level with just 3 confederates, once a majority presure is created

Unanimity:
-the extent to which members of the majority agree with each other
-in one variation, a confederate was instructed to give the correct answer throughout, causing conformity levels to drop to 5%
-proves that when participants have support, they are more likely to resist conforming to the majority view
-in another variation, one of the confederates gave a different incorrect answer to the majority, causing conformity levels to drop to 9%
-shows that breaking/disrupting the group’s unanimous position, then conformity is reduced significantly, despie the supporter’s views also being incrrect

Task Difficulty:
-increased task difficulty by making the difference between line lengths smaller, hence more ambiguous rates of conformity increased, although he did not report a percentage
-possibly due to informational social influence, as individuals looked to one another for guidance in the ambiguous task

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Issues and debates for conformity

A

-explanations of conformity (NSI/ISI) take on nomothetic approach
-attempt to provide general principles for group pressure to conform with the majority
-disregards individual differences
-also suggests that individuals can demonstrate free will and can exercise personal resposibility
-Asch’s sample shows beta bias (differences between men and women have been minimised in relation to conformity)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Outline Zimbardo’s (1973) research investigating conformity to social roles: The Stanford Prison Experiment

A

Aim:
-to examine whether people would conform to the social roles of a prisoner or a prison guard when placed in a mock prison environment, and whether the behaviour displayed in prisons was due to dispositional factors (the people themselves) or external situational factors (the environment and conditions of the prison)

Method:
-21 male university students who were selected from 75 volunteers based on their physical and mental stability and were each paid $15 per day to participate
-basement of Stanford Uni was transformed into prison
-each participant was randomly assigned the role of a prisoner or prison guard
-to make it as realistic as possible, the ‘prisoners’ were arrested by real local police and fingerprinted, stripped and had chains wrapped around their ankles
-guards were given uniforms, dark reflective sunglasses, handcuffs and a truncheon

Results:
-both prisoners and guards quickly identified with the social roles
-within days, prisoners rebelled but guards grew more abusive despite being initially instructed to run the prison without using physical violence
-guards dehumanised the prisoners, waking them during the night and forcing them to clean toilets with their bare hands, causing the prisoners to become increasingly submissive
-5 prisoners were released early, due to adverse reactions to the physical and mental torment, such as crying and extreme anxiety
-terminated after 6 days, despite being set to run for 2 weeks

Conclusion:
-people quickly conform to their social roles, even if it goes against their moral principles
-situational factors were largely responsible for the behaviour found, as none of the participants had ever demonstrated these behaviours previously

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Evaluate Zimbardo’s (1973) research investigating conformity to social roles: The Stanford Prison Experiment

A

Weakness - Broke many ethical guidelines:
-heavily criticised for the lack of protection from harm
-5 prisoners left early due to physical and mental torment
-many guards reported feelings of anxiety and guilt, as a result of their actions during the Stanford Prison Experiment

Intended strength - Real world applications:
-intended benefit was to improve the US prison system
-there were initially some beneficial reforms in the way that some prisoners were treated, but Zimbardo considers his research to have been a failure in meeting this overall objective, as American prisons have arguably become worse compared to several decades ago when the study was conducted

Weakness - Role of individual differences not accounted for:
-behaviour of the guards varied dramatically, from extremely sadistic behaviour displayed by around 1/3 of guards, to a few guards who offered support and sympathy for the prisoners
-suggests that situational factors are not the only cause of conformity to social roles, but that dispositional factors such as personality also play a role, implying that Zimbardo’s experiment could have been exaggerated

Weakness - Beta Bias:
-only men participated, making it difficult to generalise the results to females and conclude whether they would conform to social roles in a similar way

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Outline Milgram’s research (1963) investigating obedience to authority

A

Aim:
-to investigate whether ordinary people would obey an unjust order from an authority figure and inflict pain on an innocent person

Method:
-40 male American participants were recruited through a newspaper advert and were paid $4.50
-invited to Yale University, where they met the experimenter and another participant (who were both confederates)
-drew lots to see who would be assigned each role within the study, but this was fixed so that the real participant was always the ‘teacher’
-‘learner’ was strapped by the arms into a chair in the room next door, and a shock was demonstrated to the teacher to make it appear real
-participant was instructed by the experimenter to administer an electric shock of increasing strength for every mistake the learner made while recalling a list of word pairs
-shocks started at 15 volts and went up to 450 volts in intervals of 15
-at 300 volts the learner would bang on the wall and complain
-at 315 volts there would be no further responses
-the experimenter would use verbal prods as a form of encouragement to prevent the real participant from resisting to conformity of the role

Results:
-all participants went up to 300 volts and 65% of participants administered the full 450 volts
-participants showed signs of tension and distress, such as sweating and trembling

Conclusion:
-under the right situational circumstances, ordinary people would obey an unjust order from someone perceived to be a legitimate authority figure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Evaluate Milgram’s research investigating obedience to authority

A

Internal validity is questioned:
-Orne and Holland (1968) propose that so many of the participants went to higher voltages as they did not believe the shocks were real
-if they were not fooled by the experimental set-up, this would reduce the internal validity of the experiment

Lacks population validity:
-40 male Americans from a broadly individualistic society
-difficult to generalise results to other populations/cultures, or to explain the behaviour of females

Lacks ecological validity:
-laboratory study was conducted, which is very different from real-life situations
-in real life, people obey far more harmless instructions, rather than giving electric shocks, hence the findings cannot be generalised to real life
-also cannot conclude that people would obey less severe instructions to the same degree

Broke several ethical guidelines:
-participants were deceived into believing they were taking part in a study on how punishment affects learning, and not on obedience
-also deceived by the roles being fixed pre-experiment
-participants were also not protected from psychological harm, causing them to experience distress and they may have continued to feel guilty post-experiment, knowing they could have harmed another human being

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Outline social-psychological factors as explanations for obedience

A

Agentic state:
-occurs when an individual carries out the orders of an authority figure, acting as their ‘agent’
-little personal responsibility and reduced moral strain
-opposite of the autonomous state (when a person acts independently)
-shift from autonomy to agency is known as the ‘agentic shift’

Evidence of agentic state:
-in Milgram’s original experiment, 65% of participants administered the full 450 volts
-in one variation, an additional confederate administered the shocks on behalf of the teacher
, where the number of participants administering the full 450 volts rose from 65% to 92.5%
-highlights the power of shifting responsibility while being in the agentic state

Legitimacy of authority:
-the extent to which the authority figure appears to have power

Evidence of legitimate authority:
-Milgram’s original research took place at Yale University, where 65% of participants administered the full 450 volts
-in one variation that took place in a rundown building in Connecticut, the obedience rates dropped to 47.5%
-change in location reduced the legitimacy of authority, causing participants to not trust the experimenter as much

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What is the agency theory?

A

theory suggesting that we are socialised from a young age to follow the rules of society, but this can only happen when a person surrenders some of their free will

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Outline situational variables as explanations for obedience

A

Proximity:
-refers to how close you are to someone/something
-in one of Milgram’s variations, the teacher and learner were seated in the same room
-participants who administered the full 450 volts dropped from 65% to 40%, as they could understand the learner’s pain more directly
-Milgram found that when the experimenter left the room and gave instructions ofer telephone, obedience levels fell to 20.5%

Location:
-original research took place in a laboratory at Yale University
-this created a prestigious atmosphere generating respect and obedience
-in one variation, the experiment was conducted in a rundown building in Connecticut
-obedience levels dropped from 65% to 47.5%

Uniform:
-in most of Milgram’s variations, the experimenter wore a white coat, indicating his status as an authority figure
-in one variation, experimenter was called away and replaced by someone in normal everyday clothes, who was in fact a confederate
-this confederate was the one who came up with the idea of increasing the voltage for every mistake
-in this variation, obedience levels dropped from 65% to 20%

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Evaluate situational explanations for obedience

A

Strength - research support for the role of the agentic state:
-Blass and Schmidt (2001) asked students to watch the original footage and suggest who was responsible for the harm caused to the ‘learner’
-they named the experimenter, as he was wearing a white coat, signifying he was at the top of the hierarchy, hence had legitimate authority over the situation and outcomes

Limitation - difference in degrees of legitimacy in some cultures:
-Kilman and Mann (1974) replicated Milgram’s study in Australia, but found that only 16% shocked the learner with full volts, whereas when Mantell (1971) conducted this in Germany, obedience levels were at 85%
-cross-cultural comparison suggests that in different societies, children may be socialised differently to be more or less obedient
-therefore, results cannot be generalised, as obedience levels vary throughout different populations
-hence lacks population validity

Strength - research support for the role of uniform:
-Bickman (1974) conducted an experiment in NYC where confederates stood on the street and asked members of the public to complete small tasks, like picking up litter
-outfit varied from a suit and tie to a milkman to a security guard
-the public were twice as likely to obey the instructions in the security guard condition, which supports Milgram’s idea that uniform can affect legitimate authority, hence the obedience levels

Strength - high reliability:
-Milgram’s methodological approach was to change one variable at a time
-high control over the variables, meaning it was possible to closely monitor the effect of each one on obedience levels
-all procedures followed standardised methods, and variables were kept as consistent as possible
-furthermore, over 1000 participants took part across all studies, providing a weight of evidence not seen in other aspects of social influence research

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Outline and evaluate the Authoritarian Personality as a dispositional explanation for obedience

A

-Adorno et al. (1950) believed the foundations for an authoritarian personality were a result of harsh and strict parenting during childhood
-made the child feel the love of their parents to be conditional and dependent upon their behaviour
-creates resentment within the child
-in later life, these feelings are displaced onto others that are ‘weak/inferior’ as a form of scapegoating

Key Study: Adorno et al. (1950)
Aim: to find out the unconscious views of over 2000 middle-class Caucasian Americans towards other racial groups
Method: a number of questionnaires were developed including one called the F-scale, which measures fascist tendencies, as this was thought to be at the core of the authoritarian personality
Results:
-individuals who scored high on the F-scale self-reported identifying with ‘strong’ people and showed disrespect towards ‘weak’ people
-were status-conscious and showed excess respect to those in higher power
-found that authoritarians had a certain cognitive style which categorised others into stereotypes, leading to a strong positive correlation between authoritarianism and prejudice
Conclusion: those with an authoritarian personality were more obedient, showing extreme submissiveness and believing that society requires rigid, traditional values to run effectively.

Evaluation points:
Strength - research support:
-Milgram and Elms (1966) conducted post-experimental interviews after Milgram’s original experiment to see if there was a link between high levels of obedience and an authoritarian personality
-obedient participants scored higher on the F-scale, and were less close to their fathers during childhood

Limitation - nomothetic approach taken with the authoritarian personality
-does not take into account individual differences
-Middendorp and Meleon (1990) found that less-educated people are more likely to display the authoritarian personality
-makes it possible to conclude that not only is the authoritarian personality a factor of increased obedience, but also other factors like levels of education

Limitation - methodological criticisms:
-possible that the F-scale suffers from social desirability bias
-participants may have only provided answers that are socially acceptable
-may change to what extent someone is classified as authoritarian
-reduces internal validity

Limitation - suspected political bias:
-Christie and Jahoda (1954) highlight that the F-scale only measures extreme right-wing ideologies
-ignores role of left-wing politics in history
-the F-scale cannot account for obedience to authority across the whole political scale

17
Q

Outline two explanations of resistance to social influence

A

Social support:
-having an ally (someone who supports the view) can increase confidence and allow individuals to remain independent
-no longer feel ridiculed, so less likely to obey or conform
-however, Asch reports that if the ally is no longer present, they may revert to conforming with another view, suggesting it is a short-term change

Locus of control:
-proposed by Rotter (1966)
-refers to the extent to which people believe they have control over their lives
-people with an internal locus of control believe that outcomes in their life are a result of their own behaviour, and so they are more independent and find it easier to resist conformity
-people with an external locus of control believe that they do not have full control of their lives due to external factors playing a role, meaning they are less likely to resist pressure to conform or obey

18
Q

Evaluate social support as an explanation for resistance to social influence

A

Strength - research support:
-in one variation of Asch (1951), a confederate was instructed to give the correct answer throughout
-here, conformity rates dropped to 5%
-proves that it is easier to show independent behaviour and resist the pressure to conform when there is social support

Strength - further research support:
-in one of Milgram’s (1974) variation, the real participant was paired with two additional confederates who also had the role of ‘teachers’
-the confederates refused to administer more volts and withdrew from the experiment
-participants who administered the full 450 volts dropped to 10% from 65% in the original experiment

19
Q

Evaluate locus of control as an explanation for resistance to social influence

A

Strength - research support:
-Spector (1983) found that from 157 students, those with a high internal locus of control were less likely to conform than those with a high external locus of control, but only in situations of normative social influence (conformity to be accepted)
-no difference between the two groups for informational social influence

Strength - research support:
-Oliner and Oliner (1998) interviewed non-Jewish survivors of WW2
-compared those who had resisted orders to protect Jewish people from the Nazis and those who had not
-found that 406 ‘rescuers’ who resisted Nazi orders were more likely to have a high internal locus of control, compared to the 126 people who simply followed orders
-however, there may be other factors that influenced obedience rates, so it is difficult to conclude that locus of control is the only factor

Limitation - contradictory research:
-Twenge et al. (1967) conducted a meta-analysis of studies across 4 decades
-found that over time, people have become more external in their locus of control, but also more resistant to obedience
-challenges the established link between internal locus of control and higher resistance

20
Q

Outline minority influence and state the factors associated with it

A

When a minority changes the behaviours, beliefs and attitudes of the majority
Several factors can enhance the effectiveness of the minority: consistency, flexibility and commitment

21
Q

Outline consistency as a factor of minority influence

A

-refers to how minority influence is more likely to occur when the members of the minority keep the same belief over time
-draws attention of the majority group to the minority

Moscovici (1969):
Aim: to see if a consistent minority could influence a majority to give an incorrect answer, in a colour perception task
Method: 172 participants were put into groups of 6, with 2 of them being confederates. They were shown 36 slides of varying blue and had to state the colour out loud. In the consistent condition, the confederates said that all 36 slides were green, whereas is in the inconsistent condition, the confederates said that 24 were green and 12 were blue
Results: In the consistent condition, the real participants agreed on 8.2% of the trials, whereas in the inconsistent condition, real participants only agreed on 1.25% of the trials
Conclusion: Moscovici proved that a consistent minority is 6.95% more effective than an inconsistent minority, so consistency is an important factor of minority influence

22
Q

Outline commitment as a factor of minority influence

A

-demonstrated by the minority putting themselves at risk
-known as the Augmentation Principle: majority pays more attention to the actions being taken so they are more likely to integrate the personal sacrifices of the minority into their personal viewpoints

23
Q

Outline flexibility as a factor of minority influence

A

-minority influence is more likely to occur when the minority is willing to compromise
-prevents the minority from being seen as dogmatic/unreasonable

Nemeth (1986)
Aim: Nemeth believed that consistency may be seen as a negative trait, so she investigated the idea of flexibility as a key characteristic of successful minorities who exert pressure
Method: participants, in groups of 4, had to agree on the amount of compensation they would give to a victim in a ski-lift accident. There was a confederate in each group and two conditions:
1) minority argued for a low rate of compensation and refused to change their position (inflexible)
2) minority argued for a low rate of compensation but comprised by offering a slightly higher rate of compensation (flexible)
Results: in the inflexible condition, the minority had little to no effect. In the flexible condition, the majority are much more likely to compromise and change their view
Conclusion: Nemeth’s research highlights the importance of flexibility, and questions the idea of consistency, suggesting that a balance between the two is the most successful strategy for a minority to adopt

24
Q

Evaluate research into minority influence

A

Limitation - low population validity:
-biased sample of 172 American females (Moscovici’s experiment of consistency)
-results cannot be generalised to other populations
-furthermore, research often suggests that females are more likely to conform than males
-further research needed to observe effect of minority influence on males

Limitation - breach of ethical guidelines:
-deceived participants, as participants thought they were taking place in a colour perception task
-Moscovici did not gain fully informed consent
-but this experiment required deception to avoid participants displaying demand characteristics

Limitation - methodological issues:
-lacks mundane realism, as judging the colour of a slide is an artificial task, leading to low levels of ecological validity
-implications of real-life cases of minority influence are grossly disproportionate to those seen in a lab setting
-hence Moscovici’s research lacks external validity

Strength - provides support for informational social influence:
-in a variation of Moscovici’s research, participants had to write answers privately instead of say colours out loud
-agreement with minority position was much higher, suggesting that they had internalised the viewpoint and genuinely believed it was correct
-furthermore, Moscovici suggests that the majority finds it easier to confess this privately, as being associated with the minority may seem ‘radical’

25
Q

What is social change?

A

The way in which a society (rather than an individual) develops over time to replace beliefs, attitudes and behaviours with new norms and expectations

26
Q

Give examples of social change in history

A

-Martin Luther King and Nelson Mandela led civil rights movement and were consistent in their views, which helped bring social change

-the suffragettes were consistent and persistently used educational and political arguments to draw attentions to female rights
-continued protesting despite opposition and showed commitment by making personal sacrifices (e.g. extended hunger strikes), even if this risked imprisonment or even death
-made their influence more powerful as the majority are more likely to take their views into account

-Rosa Parks refused to give up her bus seat to a white male passenger in the 1950s
-was arrested for violating US law, which helped trigger a civil rights movement to end racial segregation
-example of commitment, as her sacrifice showed her dedication and draws the attention of majority

27
Q

Outline the role of social influence processes in social change

A

Consistency:
-a consistent message appears more credible, hence helping to convince a majority

Deeper processing:
-the more people that think about the issue at hand, instead of blindly accepting it, the more people will then be able to challenge the existing social norms to bring about change

Drawing attention:
-the majority must first of all be made aware, for social change to occur

The Augmentation Principle:
-majority pays attention to the selfless/risky actions of the minority
-more likely to integrate the minority’s views into their own personal viewpoint due to the sacrifices

The Snowball Effect:
-once the minority viewpoint has the attention of some of the majority, more people will start to pay attention
-minority viewpoint then gathers momentum, like a snowball

Social Cryptoamnesia:
-majority knows that a social change has occurred
-but source of the change and the message itself become dissociated through the process of social cryptoamnesia, so they do not recall how it has happened

Normative social influence:
-social change can be encouraged by reporting the behaviour/attitudes of the majority
-this urges others to fit in

Gradual commitment:
-once a small instruction has been followed, it becomes harder to decline larger requests
-people find themselves gradually adopting a new way of behaving over a period of time

28
Q

Evaluate research into social change

A

Limitation - minority influence can often act as a barrier to social change:
-Bashir et al. (2013) found that minority groups such as feminists or environmental activists, often live up to stereotypes associated with those groups
-can be off-putting for outsiders
-majority may not want to be associated with minority due to fear of being stereotypically labelled

Strength - research support for NSI as a process for social change:
-Nolan et al. (2008) conducted a month study in California
-involved hanging messages on front doors encouraging them to reduce energy consumption by indicating that most other residents already did this
-for control group, the same message was put on front doors without mentioning the behaviour of other people
-found that experimental group significantly reduced energy consumption compared to control group
-shows that conformity can lead to positive social change

Limitation - questionable validity of Moscovici’s minority influence theory:
-majority/minority influence may involve different levels of cognitive processing
-Moscovici believes that a minority viewpoint forces individuals to think more deeply
-But Mackie (1987) suggests that when a majority thinks/acts differently to ourselves, we are forced to think even deeper about their reasons

Limitation - methodological issues:
-ranges from low generalisability to demand characteristics
-may undermine links drawn between social influence processes and social change

29
Q

How has social influence research helped our understanding of social change?

A

Social change usually starts with a consistent, committed and non-dogmatic minority who challenge the beliefs of the majority. (2)
Through the snowball procedure and ultimately through social crypto-amnesia, the minority becomes the majority (2)
It is at this stage that social change occurs
Dictators can bring about social change through their power and through the process of obedience.

30
Q
A
31
Q
A
32
Q
A
32
Q
A
33
Q
A