Social Influence Flashcards

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1
Q

What is conformity?

A

Conformity is defined as ‘yielding to group pressures’. It is a form of social influence that leads to compliance to the majority position.

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2
Q

What is compliance?

A

Compliance is a type of conformity.

This is when an individual changes their beliefs publicly to fit in with the majority, however, there is no change to privately held beliefs.

Compliance is the weakest form of conformity, as it is temporary and superficial.

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3
Q

What is internalisation?

A

Internalisation is a type of conformity.

This is when an individual changes their beliefs publicly to fit in with the majority as well as holding the same beliefs privately.

Internalisation is the strongest form of conformity, as it is deeper and more permanent.

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4
Q

What is identification?

A

Identification is a type of conformity.

This is when an individual changes their beliefs publicly and privately only when within a group, for example, acting professional when arriving to a place of work.

Identification is a moderate form of conformity.

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5
Q

What is Informational Social Influence?

A

Informational Social Influence (ISI) is an explanation for conformity. It can be described as the desire to be right.

ISI states that a person will conform when they are unsure on what to say/do, so they look to others for the correct information.

ISI is likely to lead to internalisation.

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6
Q

What is Normative Social Influence?

A

Normative Social Influence (NSI) is an explanation for conformity. It can be described as the desire to be liked.

NSI states that a person will conform as an attempt to copy the behaviours of others in order to ‘fit in’.

NSI is likely to lead to compliance.

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7
Q

What research evidence supports Informational Social Influence (ISI)?

A

Lucas et al (2006) asked students to give answers to mathematical problems.

He found that conformity occured more to incorrect answers when the question was difficult, especially true for students who felt they had poor mathematical capabilities.

This supports ISI, as it states that conformity is likely to occur during an ambiguous or difficult situation.

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8
Q

What research evidence supports Normative Social Influence (NSI)?

A

Asch (1951) found that participants went along with a clearly incorrect answer because other people did, as the participants feared rejection.

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9
Q

What are the weaknesses of the research evidence which supports Informational Social Influence (ISI) and Normative Social Influence (NSI)?

A

Research on ISI and NSI are typically carried out in a laboratory setting, therefore lacking in ecological validity, as we cannot be sure that behaviour in the lab will mirror the same behaviour in the real world.

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10
Q

How may Informative Social Influence (ISI) and Normative Social Influence (NSI) work together in explaining conformity rather than separately?

A

In Asch’s experiments, conformity was reduced when there was one other dissenting participant. This reduces the power of both NSI (as he is providing social support) and ISI (as the participant has an alternative source of information), therefore showing that it is not always clear whether NSI or ISI is at work in conformity situations.,

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11
Q

What was the aim of Solomon Asch’s (1951) conformity experiment?

A

Asch (1951) conducted an experiment to investigate the extent to which social pressure from a majority group could affect a person to conform. He investigated the degree to which individuals would conform to a majority who gave obviously wrong answers in a non-ambiguous situation.

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12
Q

What was the procedure of Solomon Asch’s (1951) conformity experiment?

A

Asch used a lab experiment to study conformity, in which 123 male US undergraduates particpated in a vision test. A participant would be placed alongside a number of confederates.

A test line would be displayed alongside a number of other lines, where each person would be tasked with stating aloud which of the other lines were of the same length as the test line - a simple task with an obvious answer.

The confederates agreed in advance what their responses would be. In 12 of the 18 trials, the confederates intentionally gave the wrong answer (a.k.a the critical trials)

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13
Q

What were the results of Solomon Asch’s (1951) conformity experiment?

What was he able to conclude?

A

Asch found that in the trials where the confederates intentionally gave the wrong answer, around 35% of participants conformed on average. In these trials, 75% of participants conformed at least once, and 25% of participants never conformed.

Asch interviewed his participants and found that they conformed out of fear they would be ridiculed. Therefore, Asch concluded that the participants complied due to normative social influence (NSI).

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14
Q

How did changing the group size in Asch’s study affect the results?

What does this suggest?

A

Asch found that there was little conformity if there were 1 or 2 confederates in the majority.
When there were a majority of 3 confederates, conformity rates went to 30%.

This suggests that an individual is more likely to conform when placed in a large group.

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15
Q

How did adjusting the unanimity of the majority in Asch’s study affect the results?

What does this suggest?

A

Asch found that if all of the confederates agreed with the same answer (even if it was wrong), conformity rates were 33%.

However, if one confederate gave the correct answer, conformity levels dropped to 5.5%.

If a confederate gave an incorrect answer different to the majority, conformity levels became 9%.

This suggests that only one break in the unanimous decision is required for conformity levels to drop.

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16
Q

How did adjusting the task difficulty in Asch’s study affect the results?

What does this suggest?

A

Asch found that when the differences between line lengths were smaller, the correct answer would be less obvious, and therefore, conformity levels would increase.

This suggests that an individual is more likely to conform when the task is more difficult.

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17
Q

What research evidence suggests that Asch’s study lacks temporal validity?

A

Perrin and Spencer (1980) repeated Asch’s study with engineering students in the UK. They discovered that 1 student conformed out of 396 trials, showing that conformity does not always occur.

This could be due to the time period in which Asch’s study took place (the 1950s), therefore the study lacks temporal validity, as it cannot be generalised to other time periods.

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18
Q

Why might Asch’s study on conformity lack ecological validity?

A

The task of identifying the matching line is unrealistic and artificial, not something that would be done commonly everyday. This may also cause demand characteristics, as the participants may have known that they were in a study.

Because the findings of this study cannot be generalised to everyday life, it lacks ecological validity.

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19
Q

Why might Asch’s study on conformity lack population validity?

A

Asch’s study was performed on only men, therefore the study cannot be generalised to women, as research has suggested that women may be more conformist.

Additionally, the study was only performed on US citizens, who are a part of an individualistic culture, as opposed to collectivist cultures, where conformity rates were higher.

Therefore, Asch’s study lacks population validity, as it can only be generalised to men from the US.

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20
Q

What are the ethical issues associated with Asch’s study on conformity?

A

Asch’s study was built on deception, as the participant was unaware of the presence of confederates, who gave intentionally incorrect answers. This deception could lead to psychological harm for the participant, as they could end up being confused or possibly stressed.

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21
Q

What was the aim of Zimbardo’s Stanford Prison Experiment (1974)?

A

The aim of Zimbardo’s Stanford Prison Experiment was to see whether people would conform to new social roles in a role-playing exercise that simulated prison life.

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22
Q

What was the procedure of Zimbardo’s Stanford Prison Experiment (1974)?

A

Zimbardo assigned participants randomly to the roles of either prisoner or guard in a simulated prison environment. It was kept as realistic as possible.

Prisoners were treated like any other criminal, being arrested at their own homes, and taken to Stanford University’s psychology department (which was set out as a prison).

Prisoners were given ID numbers and guards were dressed identically.

Zimbardo observed the behaviour of the prisoners and guards, acting as the superintendent of the prison.

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23
Q

What were the results of Zimbardo’s Stanford Prison Experiment (1974)?

A

Zimbardo found that both prisoners and guards quickly identified with their social roles. Guards harrassed and tormented the prisoners, and prisoners snitched on other prisoners in order to please the guards.

The social roles had become increasingly internalised, as the guards had become more demanding of obedience and dominant, whereas the prisoners had become more dehumanised and submissive.

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24
Q

How did Zimbardo’s prison experiment have good control over variables?

A

Zimbardo intentionally chose the most emotionally stable men, and roles were randomly assigned which removed experimenter bias, therefore showing that Zimbardo had a good level of control over variables.

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25
Q

How did Zimbardo’s prison experiment lack population validity?

A

Zimbardo’s prison experiment was conducted solely on American men, therefore the findings cannot be generalised to other cultures, as collectivist cultures may be more conformist, due to their need to prioritise the group over the individual.

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26
Q

What were the major ethical issues associated with Zimbardo’s prison experiment?

A

Zimbardo’s prison experiment lacked fully informed consent due to the deception required to avoid demand characteristics, as the participants were unaware they would be arrested in their own homes.

Furthermore, Zimbardo’s role as the prison superintendent took priority over his role as a researcher, as he viewed a someone wanting to leave as a prisoner wishing to be released rather than a student wishing to withdraw from the experiment.

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27
Q

What is obedience?

A

Obedience is a form of social influence in which an individual follows a direct order, usually by an authority figure with the right to punish the individual.

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28
Q

What was the aim of Milgram’s experiment?

A

The aim of Milgram’s experiment was to investigate the level of obedience participants would show when an authority figure ordered them to administer electric shocks to another human being.

29
Q

What was the procedure of Milgram’s experiment?

A

Milgram paired a participant, given the role teacher, with a confederate, given the role of learner, where the roles were percieved to be selected randomly despite it being rigged.

The study was disguised as a test of memory and learning, where the ‘teacher’ (the participant) would administer electric shocks to the ‘student’ (the confederate) upon recalling memory based questions incorrectly, gradually increasing the voltage each time up to a maximum of 450V.

Unknown to the participant, the shocks were fake and the confederate was acting. Should the participant state he wished to not continue, the experimenter would respond in one of 4 predetermined ways.

30
Q

What were the findings of Milgram’s experiment?

What could he conclude?

A

Milgram found that out of the 40 participants, all of them had administered shock up to 300V, which was labelled as lethal, and 65% of participants administered shock up to 450V, which was the maximum.

The conclusion Milgram drew from this was that ordinary people will obey authority even if their actions may be detrimental.

31
Q

How has Milgram’s experiment been replicated?

A

A French television show titled Le Jeu De La Mort is a replication of Milgrams study. In the show, 80% of participants delivered the maximum shock, showing high external validity in Milgram’s experiment, confirming it was not just a one-off situation.

32
Q

What is a supporting study for Milgram’s experiment?

What does this show about Milgram’s experiment?

A

Hofling et al (1966) observed the behaviour of doctors and nurses in a natural experiment. They found that 95% of nurses in a hospital obeyed a confederate doctors’ commands to increase the dosages of a patients medication beyond what is reccomended.

This shows that Migram’s experiment reflected authority in real life, thus showing it has good external validity.

33
Q

Why might Milgram’s experiment lack ecological validity?

A

Milgram’s experiment may lack ecological validity, as the tasks that were given to the participants are not representative of realistic, real life scenarios.

34
Q

What are the ethical issues associated with Milgram’s study?

A

In Milgram’s study, deception was used, meaning informed consent could not be obtained.

Furthermore, psychological harm was inflicted upon the participants due to them believing that they had seriously hurt or even killed someone. This can be seen through the signs of psychological distress shown by the particpants, such as nervous laughter, trembling and sweating.

35
Q

How did proximity affect Milgram’s original study?

A

When the experimenter was in the same room as the participant, obedience rates were at 62.5%

When the experimenter and the participant were in different rooms, obedience rates were at 40%.

36
Q

How did location affect Milgram’s original study?

A

The original experiment took place at Stanford University. When the location was changed to a run-down building, obedience rates fell to 47.5%.

37
Q

How did uniform affect Milgram’s original study?

A

The experimenter wore a lab coat, where obedience rates were high. When the experimenter wore normal clothing, obedience rates fell to 20%.

38
Q

What is Milgram’s Agentic State theory and how does it affect obedience?

A

The agentic state theory argues that people operate in two different ways in social situations:

Autonomic State: People believe they will be held responsible for their own actions.

Agentic State: People believe someone else will be held responsible for their own actions, as they are under the authority of another person.

The change from the Autonomic State to the Agentic State is known as the Agentic Shift.

Milgram argues that someone is more likely to obey when they are in an agentic state, as they believe they will not suffer the consequences of their actions.

39
Q

What is a strength of the Agentic State theory?

A

The Agentic State theory is supported through research by Blass and Schmitt (2001), who showed a film of Milgram’s study to students. The students argued that the experimenter was responsible for harming the learner, rather than the teacher.

40
Q

What is a weakness of the Agentic State theory?

A

The Agentic State theory cannot explain many other findings, such as why some of the puplis did not obey the authority figure in Milgrams study.

41
Q

What is Legitimacy of Authority and how does it affect obedience?

A

Legitimacy of Authority states that people are more likely to obey when orders are being given by a credible figure of authority, such as a member of the police or our parents.

This could explain why obedience was high in Milgram’s experiment, as the participants viewed the experimenter as a credible source of authority.

42
Q

What is a strength of Legitimacy of Authority?

A

The Legitimacy of Authority explanation could explain cultural differences found in obedience:

Kilham and Mann (1974) repeated Milgram’s study and found 16% reached the full voltage, however, Mantell (1971) did the study and found a 85% obedience rate, showing how different cultures percieve authority.

43
Q

What is meant by a dispositional explanation?

A

Dispositional explanations state that an individuals personality determine their behaviour as opposed to situational and environmental influences.

44
Q

What is Adorno’s authoritarian personality theory?

A

Adorno argues that someone with an authoritarian personality are very likely to obey an authority figure. This includes traits such as subservience towards those of a percieved higher status and hostility towards those of a lower status.

Adorno argues that people developed these personalities due to recieving harsh discipline from their parents during their upbringing, creating feelings of hostility that is discplaced to those who are weaker, unable to take this anger out on their parents (and by extension, all other authority figures), out of fear.

45
Q

What is the F scale?

A

The F Scale is a questionnaire developed by Adorno to measure authoritarian personalities.

In this questionnaire, participants were asked about extent to which they agreed with certain statements, such as ‘rules are to be followed, not changed’.

Adorno tested 2000 middle-class, white Americans and their unconscious attitudes towards other groups, discovering a relationship between a strong authoritarian personality and a high score on the F scale.

46
Q

What research evidence supports the authoritarian personality explanation of obedience?

A

Elms and Milgram (1966) carried a study with 20 participant who delivered the maximum electrical shock in Milgram’s previous study and 20 who didn’t.

Each participant completed the F-scale, which found, where those who were more obedient scored higher. These people also were reported to be less close to their fathers and percieved the experimenter as admirable.

47
Q

What are the limited explanations of the authoritarian personality explanation of obedience?

A

A limitation of the authoritary personality explanation is that it does not explain why a lot of the population, especially in places like Germany, show high levels of obedience but few signs of an authoritarian personality.

48
Q

What are the (3) methodolical problems associated with the authoritarian personality explanation of obedience?

A

A weakness of this explanation of obedience comes with the problems associated with the F-scale questionnaire:

  • When Adorno interviewed his participants regarding their childhood, he already knew the score they recieved on the F-scale, showing interviewer bias.
  • Each question on the F-scale is worded similarly, meaning it is easy to obtain a high score.
  • Each question is closed and provides no room for elaboration.
49
Q

What is social support?

A

Social support is an explanation of resistance to social influence.

This states that people may resist social influence if they have someone supporting their view. Asch argues that this is a short-term effect, as if the supporter conforms then so does the participant.

50
Q

What research evidence is there to support social support as an explanation of resistance to social influence?

A

In Asch’s studies, conformity rates dropped to 5.5% when there was a correct dissenter, and 9% when there was an incorrect dissenter.

In one of Milgram’s studies, the rate of obedience dropped from 65% to 10% when the participant was joined by a disobedient confederate.

This suggests that the pressure to conform/obey can be reduced when there are other people present who are not conforming/obeying.

51
Q

What is a weakness for the social support explanation of resistance to social influence?

A

The social support explanation may work for smaller groups of around 10, however, in the real world, there may be larger group sizes of around 100s, and so having one dissenter in this group may not have any influence on the majority.

Therefore, studies explaining social support are restrictive towards small group sizes and may not be representative to the real world.

52
Q

What is Locus of Control?

A

Locus of control refers to a person’s perception of the degree of personal control the hold over their behaviour.

Those with a high external locus of control see behaviours as resulting largely from factors outside control such as luck or fate.

Those with a high internal locus of control see behaviours as a consequence of their decisions and effort. Those with a higher internal locus of control are more likely to show resistance to social influence.

53
Q

What supporting evidence is there supporting the Locus of Control theory?

A

Oliner and Oliner (1988) interviewed two groups of non-Jewish people who had lived through the Holocaust and Nazi Germany: 406 people who had rescued Jews from the Nazis and 126 people who hadn’t.

Those who had rescued Jews were shown to have a higher internal locus of control, suggesting that people with an internal control are likely to act as opposed to leaving the situation to fate.

54
Q

What conflicting evidence is there against the Locus of Control theory?

A

Twenge (2004) analysed data from American obedience studies over a 40 year period, discovering that over time, people have become more resistant to obedience whilst showing a more external locus of control.

This challenges the idea that resistance to social influence is in direct correlation to internal locus of control.

55
Q

What is minority influence?

A

Minority influence is a type of social influence that motivates individuals to reject established majority group norms. This is achieved through the process of conversion, where majorities become gradually won over by a minority viewpoint.

56
Q

What is consistency in terms of minority influence?

A

Consistency states that majority will be influenced by the minority if they are consistent in their beliefs, as it causes others to reassess the situation, as there must be a reason why the minority holds their position.

57
Q

What was the aim of Moscovici’s experiment into minority influence?

A

Moscovici’s aim was to see if a consistent minority could influence a majority to give an incorrect answer in a colour perception task.

58
Q

What was the procedure of Moscovici’s experiment into minority influence?

A

Moscovici’s sample consisted of 172 female participants. They were placed in groups of 6 and shown 36 slides which all contained varying shades of blue. They were required to state out loud the colour of each slide.

2 of the 6 participants in each group were confederates. In one condition, the 2 confederates argued that all 36 slides were green. In the second condition, the confederates argued that 24 slides were green and the rest were blue.

59
Q

What were the findings of Moscovici’s experiment into minority influence?

Therefore, what could he conclude?

A

Moscovici found that:

In the condition where the confederates argued all slides were green, the real participants agreed 8.2% of the time.

In the condition where the confederates argued 24 of the slides were green and 12 of them were blue, the real participants agreed 1.25% of the time.

Therefore, Moscovici concluded that a consistent majority is 6.95% more persuasive than an inconsistent majority, therefore consistency is an important factor in minority influence.

60
Q

What is commitment in terms of minority influence?

A

Commitment suggests that the majority is more likely to be influenced by the minority when the minority is committed, because when the minority have so much passion and confidence in their point of view, it suggests to the majority that their view must somehow be valid, and it encourages them to explore why; offering more opportunity to be influenced.

61
Q

What is flexibility in terms of minority influence?

A

Flexibility states that the majority is more likely to be influenced by the minority when the minority is flexible. Being too consistent can suggest that the minority is inflexible, uncompromising and irrational, making their argument less appealing to the majority. However, if they appear flexible, compromising and rational, they are less likely to be seen as extremists and attention seekers. They are more likely to be seen as reasonable, considerate and cooperative.

62
Q

What was the aim of Nemeth’s experiment into minority influence?

A

Nemeth set about investigating the idea of flexibility as a key characteristic of successful minorities who exert pressure.

63
Q

What was the procedure of Nemeth’s experiment into minority influence?

A

In groups of 4 (with 1 confederate), participants would agree on the amount of compensation that would be given to a victim of a ski-lift accident.

There were two conditions:
The minority would argue for a low rate of compensation, refusing to change their position. (inflexible)
The minority would argue for a low rate of compensation, but compromising by offering a slightly higher rate of compensation. (flexible)

64
Q

What were the findings of Nemeth’s experiment into minority influence?

Therefore, what were they able to conclude?

A

Nemeth found that in the inflexible condition, the minority had little effect, however in the flexible condition, the majority members were more likely to compromise and change their view.

This research highlights the importance of flexibility, and questions the idea of consistency, suggesting that a balance between the two is a good strategy for a minority to adopt.

65
Q

What is a weakness of research into minority influence?

A

One weakness of research into minority influence is that the tasks that were given to participants were not very realistic, especially in Moscovici’s study where judging the colour of slides is not an everyday task.

Therefore, research into minority influence lacks ecological validity.

66
Q

What is social change?

A

Social Change is when a whole society changes and adopts new beliefs and ways of behaving which becomes the norm, commonly as a result of minority influence. An example of this is attitudes towards homosexuality, as it now legal when it wasn’t previously.

67
Q

What are the 6 stages of social change?

A

1 - Drawing attention to the issue (by the minority to the majority)

2- Consistency

3 - Deeper Processing - Other people not part of the minority begin to think about their beliefs.

4 - Augmentation principle - If a minority is willing to suffer for their views, they are seen as more honorable and taken seriously.

5 - The snowball effect - The influence spreads wider and more people begin to consider the issue until the minority becomes the majority.

6 - Social cryptoamnesia - The majority knows that a social change has occured, but the message has become dissasociated through social cryptoamnesia, and we do not recall how it happened.

68
Q

What research support is there in support of social change?

A

Nolan (2008) sought to investigate social change. He hung messages on the doors of houses in San Diego every week for a month with a message that other residents were trying to conserve their energy usage, compared to a control group where the messages made no mention of other residents.

Nolan found that the group with messages that made reference to other participants had shown a decrese in energy usage.

69
Q

What research evidence acts against the ideas of social change?

A

Bashir et al (2013) found that participants were less likely to behave in environmentally friendly ways, as they did not want to be associated with environmentalists who were labelled as ‘tree huggers’.

This suggests that social change can only be brought about when the minority is not involved with negative and extremist stereotypes that may be difficult to shift.