Social and Cultural diversity Flashcards

1
Q

What does the term “multicultural” mean?

A

That we champion the idea of celebrating diversity and this can be age, sexual orientation, religion, social class, country of origin, race, and even health status.

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2
Q

What does cultural pluralism mean?

A

This term, suggests that a minority cultural group will keep their own unique cultural values, yet they still participate in wider or dominant culture.

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3
Q

What does culture refer to?

A

Customs shared by a group that distinguish it from other groups, values shared by a group that are learned from others in the group, attitudes, beliefs, art, and language which characterize members of a group often passed from generation to generation.

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4
Q

What is cultural relativity?

A

Cultural relativity connotes that a behavior cannot be assessed as good or bad except within the context of a given culture. The behavior must be evaluated relative to the culture.

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5
Q

How should counselors deal with cultural relativism?

A

The multicultural counselor must assess the client’s behavior based on the client’s own culture – not merely based on the counselor’s culture. The meaning or desireability of a trait or act is based on culture.

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6
Q

What is culture epoch theory?

A

This suggests that all cultures, like children, pass through the same stages of development in terms of evolving and maturing. Recently multicultural experts have come to believe that this is not a valid option.

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7
Q

What do social learning theorists believe?

A

Social learning theory emphasizes the environment rather than genetics or inborn tendencies. This model is generally associated with the work of Albert Bandura and his associates who noted that children who viewed live or filmed aggression imitated the behavior. This is known as social learning theory or observational learning.

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8
Q

Who is Daniel Levinson?

A

Levinson proposed a controversial stage-crisis view theory with several major life transitions. He wrote the books Seasons of a Man’s life and Seasons of a woman’s life and postulated a midlife crisis for men between 40-45 and for women 5 yards earlier. But his theory provides no statistical analysis so people don’t really buy it now. His stages are:

  • Early adult transition (17-22) - individual makes decisions about college, the military, and breaking away from family. This is “leaving the family stage” and creating a dream of the ideal adult life
  • Age 30 transition (28-33) - Person attempts to make the dream a reality
  • settling down period
  • midlife transition (40-45, though earlier for women) - stressful stage when the person questions his dream and acknowledges that goals may not be met and ideas about mortality beomce an issue.
  • later adulthood (60-65) - makes peace w/the world
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9
Q

Why aren’t people currently into Levinson’s theories about midlife crises?

A
  1. He didn’t do much statistical analysis
  2. It is seen as biased against women since it doesn’t really deal w/womens’ development and instead proposes women receive fulfillment by meeting the needs of their husbands and families (men dream about work and women dream about marriage and family and lack long term goals).
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10
Q

What 4 factors enhance interpersonal attraction?

A
  • Close proximity - the tendency for people who are in close proximity to be attracted to each other is propinquity
  • physical attraction - research shows that while we like attractive people, we tend to end up with mates who are on our own levels of attractiveness. Though people typically assume attractive people are smarter, make more money, and they are typically better at getting help, swaying opinions, etc
  • similar beliefs
  • reciprocity of attraction - we are attracted to people who like us and find us attractive
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11
Q

What does contextualism imply?

A

That behavior must be assessed in the context of the culture in which the behavior occurs

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12
Q

Why was Carol Gilligan critical of Kohlberg’s theory of moral development?

A

She felt it was more applicable to males than females. It did not delineate the notion that women place more emphasis on caregiving and personal responsibility than men, who focus more on individual rights and justice.

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13
Q

What were Arthur Jensen’s views on IQ testing? (Jensenism?)

A

Jensen tried to prove that African Americans had lower IQs due to genetic factors.

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14
Q

What is the Tarasoff Duty?

A

The counselor has a duty to warn and protect an intended victim who may be the target of danger or violence.

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15
Q

What is a prognosis?

A

The probability that one can recover from a condition. When charting in a client’s file, the counselor would do well to discuss the length of treatment and the status expected at the end of treatment.

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16
Q

What is the famous 1971 Stanford Prison experiment?

A

This experiment, conducted by Philip Zimbardo, turned the basement of the Stanford University Psychology building into a mock-prison. He picked students to become both guards and prisoners and they both played their roles a little too well. Guards became aggressive and hostile and prisoners became passive. The experiment was shut down after 6 days as the prisoners were so harassed that they were becoming anxious, depressed, etc. The experiment explains how the atrocities of the holcausted and Abu Ghraib could have been carried out – it showed that people conform to social roles.

In 1973, this experiment was ruled as ethical but this would not be the case today. The case ultimately resulted in better, more stringent ethical guidelines.

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17
Q

Do people typically prefer a counselor of their same cultural background?

A

Yes. In most instances, clients prefer a counselor of the same race and a similar cultural background.

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18
Q

what is the frustration-aggression theory?

A

Frustration occurs when an individual is blocked so that he or she cannot reach an intended goal or the goal is removed. John Dollard and Neal Miller had a hypothesis that seers that frustration leads to aggression.

Albert Miller (REBT) disagreed with this but thought client’s believe it so they make what they believe true. Social psychologists disagree too but they think that when individuals lose their identity they become aggressive or violent. And the presence of weapons can increase the level of violence.

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19
Q

Who is Albert Ellis and what does he believe about the frustration-aggression theory?

A

Albert Ellis, the father of Rational Emotive Behavior therapy (REBT) does not agree with the frusteration-aggression theory (Dollard/Miller). He feels that unfortunately many clients do believe that frustration causes aggression but he thinks this dynamic is due to the client’s irrational thought process (I.e. believing it is true) rather than some automatic response pattern.

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20
Q

What is balance theory?

A

Balance theory suggests that people strive for consistency/balance in terms of their belief systems. I.e. people try to reduce or eliminate inconsistent or incompatible actions or beliefs. Festinger’s cognitive dissonance theory is an example of balance theory (or cognitive consistency) because it suggests that people are motivated to reduce tension and discomfort, thus putting an end to the dissonance.

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21
Q

What is Festinger’s cognitive dissonance theory?

A

This is an example of balance theory (reducing inconsistency). Festinger suggested that people are motivated to reduce tension and discomfort and thus put an end to dissonance. I.e. “I’d rather smoke 3 packs of cigarettes a day and enjoy myself than quit and live an extra year or two” is an example of cognitive dissonance in action. The person in this example has ‘changed the balance” by making his thinking consistent.

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22
Q

What are some ways people seek to reduce dissonance?

A

people don’t like inconsistency in their thoughts or attitudes vs. behavior. They reduce it using things like balance theory (they change the balance to make it fit) like Festinger’s theory or they use denial (“sure I smoke, but the research that says it’s dangerous is flawed”) which is also a form of cognitive dissonance.

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23
Q

What is a cultural norm?

A

A cultural norm describes how people are supposed to act – the expectations of how one should act. This is in contrast to a statistical norm that measures actual conduct.

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24
Q

What are mores?

A

Mores are beliefs and social customs regarding the rightness or wrongness of behavior. They develop as a given group decides what is good and bad for the welfare of the people. People are generally punished for violating the mores.

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25
Q

What are folkways?

A

Folkways, like mores, described correct, normal, or habitual behavior. They difference from mores is that breaking folkways generally results in embarrassment while breaking mores causes harm to others or threatens the existence of the group. (I.e. drinking a bowl of soup in the US vs. using a spoon would threaten a folkway. But if you kill people, you’d have violated mores and your behavior could result in serious punishment. (tip: Mores start with an “m” like “morals”)

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26
Q

Who is Frank Parsons?

A

He was the first pioneer to focus heavily on sociocultural issues. Called “the father of guidance” he is considered the first social reformer concerned with guidance in the US and wrote the book Choosing a Vocation.

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27
Q

What is universal culture?

A

Universal culture refers to that we all have similar or universal needs and requirements for food, water, air, and sleep regardless of cultural affiliation. Universal culture can be distinguished from national, regional, ratio-ethnic, and ecological culture.

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28
Q

What is ecological culture?

A

Ecological culture implies that cultural norms are often the result of practical and survival behaviors related to the climate or resources from the physical or geological environment.

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29
Q

What is eclecticism?

A

An “eclectic” position is one in which counselors can choose strategies from many different models and allows for the flexibility that multicultural therapists need.

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30
Q

What does emic mean?

A

Emic is a “culture-specific” perspective, from the word phonemic, meaning sounds in a particular language. It can be defined as an insider’s perception of the culture. A researcher or counselor using an epic frame of reference wants to know what somebody participating in the culture thinks. The mic viewpoint emphasizes that each client is an individual with individual differences. Opposite: etic view

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31
Q

What is an etic viewpoint?

A

The etic view adheres to the theory that humans are humans, regardless of background and culture, and thus the same theories and techniques can be applied to any client the counselor helps. So a counselor who values the “emic” will try to help by understanding the client’s specific culture while the “etic” counselor emphasizes sameness among clients, a universal perspective that transcends cultural boundaries. An etic therapist would not alter techniques when working with a client from a different culture or group.

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32
Q

What does “autoplastic” mean?

A

The autoplastic view asserts that change comes from the self, such as thoughts and behavior. (I.e. if you are unhappy, change yourself)

This is in contrast to the alloplastic conceptualization that says the client can cope best by changing or altering external factors in the environment.

33
Q

What does alloplastic mean?

A

The alloplastic conceptualization says the client can cope best by changing or altering external factors in the environment. (I.e. if you are unhappy, change the system.)

This is in contrast to the autoplastic view, which, asserts that change comes from the self, such as thoughts and behavior. (I.e. if you are unhappy, change yourself)

34
Q

What did Emory Bogardus’s social distance scale measure?

A

How an individual felt towards other ethnic groups. His data found that people had negative attitudes towards groups including African Americans, Jews, Mexicans, Turks, etc. Wanting to keep social distance from a certain group is a form of prejudice.

35
Q

What is the “foot-in-the-door- compliance technique?

A

This phenomenon asserts that when a person agrees to a less repugnant step (I.e. “can I come in”?), he or she will be more likely to comply with a request that is even more distasteful. This can be used by someone who, for example, asks to come in the house and then needs to ask for medical info about child abuse. This was based on the research by Jonathan Freedman and Scott Fraser.

36
Q

What does “Third Culture Kid” (TCK) mean?

A

This refers to children raised primarily in a culture different than their parents’ culture during their formative years.

37
Q

What differentiates a society from a culture?

A

A society is a self-perpetuating independent group that occupies a definitive territory. Cultures operate within societies but all members of a society may not share the same culture.

38
Q

What is ethnocentrism?

A

Ethnocentrism means one uses their own culture as a yardstick to measure all others and conveys the notion that one’s own group is superior.

ethnocentrism is a universal phenomenon - every group tries to prove its superiority.

39
Q

What is acculturation?

A

This term suggests that ethnic or racial minorities integrate or adopt cultural beliefs and customs from the majority or dominant culture.

40
Q

What is assimilation?

A

Assimilation is said to occur when the individual has such a high level of acculturation that he or she becomes part of the dominant, macro, or majority culture. Though the opposite can occur (Rachel Danzel)

41
Q

What is the term “modal personality”?

A

A modal personality is the personality which is characteristic or typical of the group in question. The term (initially based on the “mode”, the score that occurs most frequently) refers to a composite personality that is the most typical profile of a given group of people. (like a marketing profile - ‘meet Alex, Alex is…”)

42
Q

What is social exchange theory?

A

Social exchange theory postulates that a relationship will endure if the rewards are greater than the costs. Rewards = things we like, costs = things we don’t like. This theory assumes a positive relationship is characterized by “profit”.

43
Q

What is the complementarity theory of relationships?

A

This states that a relationship becomes stronger as two peoples’ personality needs mesh.

44
Q

What is balance theory?

A

People’s tendency to move from cognitive inconsistency to consistency and a tendency to reach a balanced cognitive state. Inconsistent thoughts are often referred to as dissonance which people often strive to change.

45
Q

What is the best indicator of retirement adjustment?

A

Financial security and health

46
Q

What are two of the most popular myths relating to working with aging populations?

A
  1. IQ scores drop as people age - in reality, IQ stays stable w/age
  2. The elderly are incapable of sex
47
Q

What is the “Terminal drop” or ‘terminal decline”?

A

This theory postulates that a dramatic decrease in intellectual functioning occurs but it only occurs in the final 5 years of life and typically centers around verbal skills.

48
Q

What is gerontological counseling?

A

Counseling clients over the age of 65

49
Q

What are our expectations of social conformity of people from a different culture?

A

We expect that people from cultures other than our own will conform to the cultural norms less than we would expect from people from our own culture.

50
Q

What is an approach-approach conflict?

A

This is the there’s conflict within a person where he or she needs to decide between two goals that are both appealing. (I.e. a gold watch vs. a silver watch)

51
Q

What is the bystander effect or bystander apathy?

A

This is the phenomenon in which the number of people who will help a victim in distress decreases and time it takes to intervene increases as the number of bystanders increase. Everyone assumes someone else will step in and take charge. This is referred to as division of responsibility.

52
Q

What does cognitive dissonance theory say people look for?

A

Things that are consistent with his or her behavior.

53
Q

Do parents who do not use aggression have more or less aggressive children?

A

less aggressive children. Children who are abused by parents are more likely to be abusers themselves.

54
Q

How does Rogerian person-centered counseling deal with cross-cultural issues?

A

Rogerian theory has been used more than other models to help promote understanding between cultures and races. Rogers conducted workshops in the 1970s to promote cross-cultural communication.

Person-centered therapy in general is nonjudgement and is thus considered a superb modality for multicultural usage. The only exception could be when an ethnic or racial group prefers structure or authority from the helper.

55
Q

What is therapeutic surrender?

A

This is when the client is able to trust the therapist and self-discloses. In cross-cultural situations, it means the client psychologically surrenders him or herself to a counselor from a different culture and becomes open with feelings and thoughts.

56
Q

What are some things that help therapeutic surrender?

A

Rapport, trust, listening, conquering client resistance, and self-disclosure

57
Q

What is a flight-to-health defense mechanism?

A

This is an analytic term that says the client has improved too rapidly and the real difficulty (I.e. unconscious conflicts) have not been resolved.

58
Q

What is flight from reality?

A

This is an analytic term, similar to flight-to-health in which the client resorts to psychosis to avoid dealing with current life difficulties.

59
Q

What demographic of client would likely have the most difficulty with self disclosure when speaking to a white therapist?

A

An African American male - males in general have difficulty expressing feelings and according to the literature, African American males are especially hesitant to reveal themselves to white people.

60
Q

What is assimilation-contrast theory?

A

This says that a client will perceive a counselor’s statement that is somewhat like his or her own as even more similar and would perceived any dissimilar attitudes as even more dissimilar.

61
Q

What is a monolithic perspective?

A

When the counselor believes all people in a given group (I.e. latinos, African Americans, etc) to be the same.

62
Q

What does “structure” mean in the context of multicultural counseling?

A

It refers to when the counselor describes the nature and structure of the counseling session during the initial session. The counselor explains both the role of the helper and the role of the help. This helps ward off embarrassment and further enhances the effectiveness of the counseling process.

63
Q

What is a connotative error?

A

“connotation” applies to the emotional content of a word, which is different than the true or dictionary definition. A connotative error means the counselor did not get the meaning intended by the client’s use of a word.

64
Q

What major event in American history was a prime factor in the history of multicultural counseling?

A

The 1954 Supreme Court decision, Brown vs. Board of Education desegregated schools which created culturally different populations for school counselors.

65
Q

What is a conversion disorder?

A

A conversion disorder is evident when a person displays symptoms (generally neurological) which cannot be accounted for via medical exams. Clients with conversion disorders sometimes display la belle indifference which means they do not seem to be bothered by or concerned about their condition. Counseling, biofeedback, and relaxation therapy might be helpful.

A psychodynamic perspective suggests the person’s symptoms save a purpose – I.e. a person who saw a very frightening scene and then can’t see would exemplify this position since the individual is no longer worried about seeing something scary.

66
Q

What is ambivalent transference?

A

This occurs when the client rapidly shifts his or her emotional attitude toward the counselor based on learning and experiences relating to authority figures in the past.

67
Q

What is personalism?

A

Personalism means that all people must adjust to environmental and geological demands. Personalism implies that the counselor will make the best progress if she sees the client primarily as a person who has learned a set of survival skills rather than as a diseased patient.

68
Q

What is the concept of social facilitation?

A

This theory states that the presence of other people improve an individual’s performance, even when there’s no verbal interaction

69
Q

What is the sleeper effect?

A

The sleeper effect asserts that after a period of time one forgets the communicator but remembers the message. It also says that when you are trying to change someone’s opinion, the change may not occur immediately after the verbal exchange – a delay might happen. Communication may have some more impact after time has passed.

70
Q

Who is Stanley Milgram?

A

Milgram ran a famous experiment that found that people who were told to give others powerful electric shocks did so on command, even when they heard the other person screaming and felt the impact of the shocks themselves so knew what it would feel like. This principle is often used to explain obedience to authority in situations like Nazi Germany or the Salem witch trials.

71
Q

Which birth order is most likely to affiliate with others?

A

Older and only children are most likely to want to affiliate with others. The tendency decreases with later born children.

72
Q

What is an avoidance-avoidance conflict?

A

When the client is struggling between two undesirable choices. In these situations, the client will often daydream, flee from the situation, or regress.

73
Q

What is an approach-avoidance conflict?

A

This presents a positive factor with a negative factor at the same time. This tends to be the toughest kind of conflict to tackle as it generates the highest levels of frustration.

74
Q

What is the salad bowl model of diversity?

A

in this analogy, a more updated version of the melting pot, people are mixed together but retain their unique cultural identity.

75
Q

What was the important finding in the social psychology experiment conducted by Muzafer Sherif et al at a boy’s summer camp?

A

They found that a cooperative or so-called superordinate, goal attained only by working in a joint manner can bring two hostile groups together, reducing competition and enhancing cooperation.

The study set up two groups of 11 year old boys who were hostile to each other. It found that the best way to reduce hostility was to give another larger goal that could only be accomplished by them working together.

76
Q

What is the Asch Situation?

A

This found that if a person is in a group and feels differently than the group, they often “sell out” and agree with the majority. The people who are most likely to conform in these situations are heavily influenced by authority figures, people who are external approval seekers, and people who feel compelled by external factors.

77
Q

Are clients in higher social classes more or less introspective than others?

A

More. Clients in higher social classes have more time to “look within themselves” (introspect) since they don’t need to dwell as much on external survival needs.

78
Q

What is cultural encapsulation?

A

Cultural encapsulation is the ignorance of another’s cultural background and the influence this background has on one’s current view of the world.

Cultural encapsulation can lead to a counselor applying his or her own experiences to the client’s experiences despite the reality that both developed in different worlds, cultures, and values. To define one’s experience as the truth or reality may result in potentially harming the client, given the possible differences between the counselor and client.