Skills, training and appraisals Flashcards
What are the techniques companies use to meet skill requirements?
Upskilling
Reskilling
Changing job roles
Outsourcing
Restructuring
Training
Recruitment
What is reskilling?
Reskilling is when a company retrains staff or a team to have new skills.
What is upskilling?
Upskilling is improving existing skills to keep up with changes in a job or industry. It helps employees perform better in their current roles.
What is outsourcing?
Outsourcing is when a company hires external organisations or workers to handle certain tasks.
What is training?
Training is the process of teaching employees new skills or improving existing ones.
What is restructuring?
Restructuring is reorganising a company’s structure to improve efficiency or adapt to changes.
What is recruitment?
Recruitment is the process of finding and hiring new employees.
What does changing job roles mean?
Changing job roles means giving an employee different tasks or a new position.
What are appraisals?
Appraisals are reviews of an employee’s work performance. They are used to give feedback and set future goals.
What is internal training?
Internal training is when employees learn new skills within the company. It is usually done by coworkers or managers.
What is external training?
External training is when employees learn new skills outside the company. It is usually done by specialists or training organisations.
What is on the job training?
On the job training is when employees learn while doing their work. It is usually taught by managers or experienced coworkers.
What is off the job training?
Off the job training is when employees train away from their workplace. It usually includes classes, workshops or online courses
Mentoring vs Coaching?
Coaching is used to build confidence and help people reach their own conclusions. Mentoring is about giving guidance, support and knowledge to inexperienced staff.
State on the job training advantages and disadvantages
Advantages:
Lower cost
Employees gain practical experience
Disadvantages
Can get in the way when busy
Training quality depends on the trainer
Bad habits can be passed down
State off the job training advantages and disadvantages
Advantages:
Employees can focus without work distractions.
Trainers are usually specialists.
It offers a wider range of learning methods.
Disadvantages:
It can be expensive for the company.
Employees are away from work during training
What are 4 purposes of appraisals?
To set individual and group targets
To assess performance
To provide feedback
To identify any training needs
What are 4 types of appraisals?
Self assessment
Rating scales
360 degree appraisals
Management by objectives (MBO)
What are self assessment in appraisals?
When an employee evalutes their own performance against their own personal and group targets
What are rating scales in appraisals?
Rating scales evaluate an employee’s performance based on a set of criteria on a numerical scale.
What are 360 degree appraisals?
360 degree appraisals involve gathering feedback from multiple sources including managers, coworkers and direct reports to provide well rounded feedback on employee performance.
What is management by objectives (MBO) in appraisals?
Management by objectives (MBO) is a technique where employees set goals with their managers and their performance is measured based on how well they achieve those goals that match the companys aims.
