Skills, training and appraisals

Question 1

What are the techniques companies use to meet skill requirements?

Answer 1

Upskilling
Reskilling
Changing job roles
Outsourcing
Restructuring
Training
Recruitment

Question 2

What is reskilling?

Answer 2

Reskilling is when a company retrains staff or a team to have new skills.

Question 3

What is upskilling?

Answer 3

Upskilling is improving existing skills to keep up with changes in a job or industry. It helps employees perform better in their current roles.

Question 4

What is outsourcing?

Answer 4

Outsourcing is when a company hires external organisations or workers to handle certain tasks.

Question 5

What is training?

Answer 5

Training is the process of teaching employees new skills or improving existing ones.

Question 6

What is restructuring?

Answer 6

Restructuring is reorganising a company’s structure to improve efficiency or adapt to changes.

Question 7

What is recruitment?

Answer 7

Recruitment is the process of finding and hiring new employees.

Question 8

What does changing job roles mean?

Answer 8

Changing job roles means giving an employee different tasks or a new position.

Question 9

What are appraisals?

Answer 9

Appraisals are reviews of an employee’s work performance. They are used to give feedback and set future goals.

Question 10

What is internal training?

Answer 10

Internal training is when employees learn new skills within the company. It is usually done by coworkers or managers.

Question 11

What is external training?

Answer 11

External training is when employees learn new skills outside the company. It is usually done by specialists or training organisations.

Question 12

What is on the job training?

Answer 12

On the job training is when employees learn while doing their work. It is usually taught by managers or experienced coworkers.

Question 13

What is off the job training?

Answer 13

Off the job training is when employees train away from their workplace. It usually includes classes, workshops or online courses

Question 14

Mentoring vs Coaching?

Answer 14

Coaching is used to build confidence and help people reach their own conclusions. Mentoring is about giving guidance, support and knowledge to inexperienced staff.

Question 15

State on the job training advantages and disadvantages

Answer 15

Advantages:
Lower cost
Employees gain practical experience
Disadvantages
Can get in the way when busy
Training quality depends on the trainer
Bad habits can be passed down

Question 16

State off the job training advantages and disadvantages

Answer 16

Advantages:
Employees can focus without work distractions.
Trainers are usually specialists.
It offers a wider range of learning methods.
Disadvantages:
It can be expensive for the company.
Employees are away from work during training

Question 17

What are 4 purposes of appraisals?

Answer 17

To set individual and group targets
To assess performance
To provide feedback
To identify any training needs

Question 18

What are 4 types of appraisals?

Answer 18

Self assessment
Rating scales
360 degree appraisals
Management by objectives (MBO)

Question 19

What are self assessment in appraisals?

Answer 19

When an employee evalutes their own performance against their own personal and group targets

Question 20

What are rating scales in appraisals?

Answer 20

Rating scales evaluate an employee’s performance based on a set of criteria on a numerical scale.

Question 21

What are 360 degree appraisals?

Answer 21

360 degree appraisals involve gathering feedback from multiple sources including managers, coworkers and direct reports to provide well rounded feedback on employee performance.

Question 22

What is management by objectives (MBO) in appraisals?

Answer 22

Management by objectives (MBO) is a technique where employees set goals with their managers and their performance is measured based on how well they achieve those goals that match the companys aims.