Short answer Q's 5-6 Flashcards

1
Q
Question 5 (a). 
Explain three (3) types of conflict that can occur in teams.
A

A:

(1) Conflict about task
- Which new product should we launch
(2) conflict about team processes
- It’s your job to do that not mine
(3) interpersonal conflict
- I think your a rude and irritating person

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2
Q
Question 5 (b).
Provide examples of how these types of conflict in teams can be
reduced.
A

A:

  • Accomodate- other person gets what they want, we don’t
  • Compete- win at all costs
  • Compromise- neither person gets needs fully met
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3
Q
Question 6 (a).
Explain the difference between ‘task behaviours’ and ‘social behaviours’.
A

A:
Task behaviour
- Leader focuses on the tasks that need to be performed in order to meet certain goals, or to achieve a certain performance standard

Social behaviours
- Focuses on the social and emotional needs of team members by encouraging sense of belonging and listening to personal concerns

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4
Q
Question 6 (b)
Why are both task and social behaviours required to support the functioning of teams?
A

A:

  • keeps a good balance
  • social behaviour is good for team moral and wellbeing
  • Task behaviour good for keeping on track and compleing task
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