Short answer Q's 5-6 Flashcards
1
Q
Question 5 (a). Explain three (3) types of conflict that can occur in teams.
A
A:
(1) Conflict about task
- Which new product should we launch
(2) conflict about team processes
- It’s your job to do that not mine
(3) interpersonal conflict
- I think your a rude and irritating person
2
Q
Question 5 (b). Provide examples of how these types of conflict in teams can be reduced.
A
A:
- Accomodate- other person gets what they want, we don’t
- Compete- win at all costs
- Compromise- neither person gets needs fully met
3
Q
Question 6 (a). Explain the difference between ‘task behaviours’ and ‘social behaviours’.
A
A:
Task behaviour
- Leader focuses on the tasks that need to be performed in order to meet certain goals, or to achieve a certain performance standard
Social behaviours
- Focuses on the social and emotional needs of team members by encouraging sense of belonging and listening to personal concerns
4
Q
Question 6 (b) Why are both task and social behaviours required to support the functioning of teams?
A
A:
- keeps a good balance
- social behaviour is good for team moral and wellbeing
- Task behaviour good for keeping on track and compleing task