Session 4 - Leading and Managing Teams

Question 1

Types of Team Task

Answer 1

• Disjunct - one right answer
• Conjunct - needs everyone’s effort, ‘weakest link’ effect
• Compensatory - Strengths and weaknesses of team complement each other, synergistic

Question 2

Types of Team Interdependence

Answer 2

• Pooled (eg post office)
• Sequential (eg assembly line)
• Reciprocal (eg creative)

Question 3

Types of Team

Answer 3

• Recommender
• Make or do
• Run things

Question 4

Recommender Teams (eg task forces, committees, consultants)

Answer 4

• Task Type:
  
  • Disjunctive
  • Compensatory
• Interdependence:
  
  • Reciprocal
  • Mutual adjustment / Integrative

Question 5

Make or do Teams (eg manufacturing, operations)

Answer 5

• Task Type:
  
  • Conjunctive
  • Compensatory
• Interdependence:
  
  • Pooled
  • Sequential
  • Reciprocal

Question 6

Run Things (eg top management team)

Answer 6

• Task Type: Disjunctive or compensatory
• Interdependence: Mutual adjustment / Integrative

Question 7

First 3 of Tuckman’s 5 Stages

Answer 7

Forming, Storming, Norming

Question 8

Last 2 of Tuckman’s 5 Stages

Answer 8

Performing, Adjourning

Question 9

2 Phases, activity increases post mid-point and again pre-end-point

Answer 9

Gersick’s Punctuated Equilibrium Model

Question 10

Types of Team Conflict

Answer 10

• Task Conflict (low to moderate is good)
• Process conflict (low is good)
• Relationship conflict (bad)

Question 11

Coordination Types Suitable for Team Interdependence

Answer 11

• Pooled: Standardization
• Sequential: Planning
• Reciprocal: Mutual Adjustment