Servicing Test

Question 1

List 4 pieces of appropriate VPE

Answer 1

Wing covers
Steering wheel covers
Seat covers
Floor mats

Question 2

If a tyre is marked 205/65R15, what is 15 inches?

Answer 2

The bead diameter

Question 3

If the front road wheel is set to tilt inwards at the top, what does it have?

Answer 3

Negative camber

Question 4

On inspection, you notice brake fluid stains near the brake system. What would you check next?

Answer 4

The brake fluid level

Question 5

Which of the following pieces of information can be found in the workshop manual?

Answer 5

Vehicle’s specifications and settings

Question 6

On the service, the customer complains of a judder on braking. What would you check and which tool would you use to check it?

Answer 6

Check disc runout with a DTI gauge

Question 7

If you test a shock absorber by ‘bouncing’, what must the maximum amount of bounces not exceed?

Answer 7

3

Question 8

Why is a customer’s signature required to authorise work being carried out on a vehicle?

Answer 8

It creates a legally binding contract between the customer and the garage

Question 9

Which of the following is not a legal requirement when test-driving a vehicle on a public road:
A current road fund license
Driver wearing a seat belt
Trade plates front and rear
A valid driver’s license

Answer 9

Trade plates front and rear

Question 10

Why should you report any defects when carrying out a routine service on a vehicle?v

Answer 10

So the customer can be contacted to get their authority to do extra work

Question 11

A visual inspection of the clutch release assembly will reveal…

Answer 11

Surface cracks and hotspots

Question 12

What measurement tool is used to check coolant for the anti-freeze content?

Answer 12

Hydrometer

Question 13

What could the problem be if there are air bubbles in the cooling system when the engine is running?

Answer 13

Blown head gasket

Question 14

A coolant leak from behind the dashboard could suggest what?

Answer 14

A leaking heater matrix

Question 15

What tread depth are cars required to have?

Answer 15

1.6mm across 3/4 of the tyre

Question 16

Which of the following will not affect the accuracy of headlight adjustment?

Answer 16

Maximum alternator current output

Question 17

What are you looking for when checking brake discs?

Answer 17

Cracks and disc thickness

Question 18

What are the ideal conditions to check gearbox oil?

Answer 18

Oil warm, engine running

Question 19

What do you check when it comes to brake lining wear?

Answer 19

Thickness of brake lining (friction material of pad)

Question 20

What is your next step after finding metal fragments in the gearbox oil?

Answer 20

Report it to the supervisor

Question 21

What is your next step after finding a severe fluid leak in the brake system?

Answer 21

Inform the supervisor that extra work is required

Question 22

Why are rear lamps and stop lights checked at the same time?

Answer 22

To check the earth connection

Question 23

What do you check drive belts for?

Answer 23

Damage, tension, fitting

Question 24

What do you check windscreen wipers for?

Answer 24

All of the above

Question 25

How do you check the gearbox oil level on a standard manual gearbox?

Answer 25

The oil level bung

Question 26

The front wheels require balancing if…

Answer 26

There’s a steering wheel vibration, which increases with speed

Question 27

What does air bubbles in the cooling system suggest?

Answer 27

Blown head gasket

Question 28

What will a restricted air filter on a compression ignition engine cause?

Answer 28

Black exhaust smoke

Question 29

Vehicle Lighting Regulations state…

Answer 29

Vehicle lights must be maintained in working order at any time, day or night

Question 30

What will a poor earth onnetion on the rear light cluster cause?

Answer 30

All rear lamps to dim

Question 31

Excessive toe out in the front heels causes what?

Answer 31

Wear on the inside shoulders and feathering on the tread

Question 32

Which check would you carry out for a car with black exhaust smoke?

Answer 32

Air filter condition

Question 33

Which task should be done at the end of routine maintenance?

Answer 33

Check for grease on the paintwork

Question 34

When checking free play at the steering wheel, what position must the wheels be in?

Answer 34

Resting on the ground

Question 35

To maintain performance and safety requirements…

Answer 35

Fit replacement parts which meet the original manufacturer’s specification

Question 36

To meet the legal requirements in terms of when MOTs are carried out…

Answer 36

The car is exempt for 3 years from new then must have a test every year

Question 37

What must you do immediately after fitting new brake pads?

Answer 37

Pump the brake to take up any free play

Question 38

Where can the exact requirements for time or mileage service b found?

Answer 38

All of the above

Question 39

Fitting after market parts to a new vehicle may…

Answer 39

Invalidate the warranty

Question 40

What is the minimum efficiency for a footbrake?

Answer 40

50%

Question 41

What will an over-inflated tyre tend to do?

Answer 41

Wear on the centre of the tyre

Question 42

What would cause the brake pedal to feel spongy and have too much travel?

Answer 42

Air in the brake system

Question 43

What must you tell the customer after fitting new brake pads?

Answer 43

Avoid hard braking until the pads are bedded in

Question 44

Where can the manufacturer’s specifications for wear limit be found?

Answer 44

Manufacturer’s workshop manual

Question 45

What should you check the seatbelt for in an MOT

Answer 45

The operation of the buckle mechanism