services

Question 1

what are health services divided into?

Answer 1

healthcare services - primary (community - GP) + secondary (services in hospital)
social + community care services - anything sent out by social workers (e.g. meals on wheels)
early years services - nurseries, mums + tots (e.g. sure start)

Question 2

types of health services

Answer 2

statutory, private, voluntary

Question 3

statutory health services

Answer 3

typically provided free to everyone in need, everyone is entitled to it
healthcare - NHS
s+c - social services
early years - state run nurseries attached to schools

Question 4

private health services

Answer 4

organisations produce services to make profit
healthcare - BUPA
s+c - private care services e.g. meals on wheels
early years - private nursery

Question 5

voluntary health services

Answer 5

free/v. lo cost + not based on making profit, paid by charity contributions, client donations + gov. grants
healthcare - no proper medical services, first aid e.g. St. Johns
s+c - lunch club, bingo session
early years - mums + tots group

Question 6

jobs that diagnose illness

Answer 6

(primary) Gp + (secondary) consultant

Question 7

jobs that treat illness

Answer 7

specialised doctors e.g. cardiologist, pharmacy

Question 8

jobs that aid recovery + rehab

Answer 8

physiotherapists, psychologists, counsellors

Question 9

jobs that prevent illness

Answer 9

phlebotomy, nutritionists, public health

Question 10

jobs that monitor health + wellbeing

Answer 10

public health, GP, nurse

Question 11

service aims in social care?

Answer 11

providing; balanced diet, personal hygiene, shelter, rest + sleep, safe environment, emotional security, physical activity, empowering to gain independence, attention, protection from neglect/abuse

Question 12

service aims in early years service?

Answer 12

providing learning opportunities; play area, books, number lines, educational toys, day trips, songs, safe learning environment
providing communities to develop; lang. concepts, social skills

Question 13

service aims for those w/ disabilities?

Answer 13

advice + guidance + info, benefits, complimentary therapy, aids for mobility/hearing/eyesight, access to guide dog, focus groups

Question 14

define physical impairments

Answer 14

problems with motor behaviour e.g. limb loss

Question 15

define sensory impairments

Answer 15

problems with two main senses e.g. ears + eyes

Question 16

define learning impairments

Answer 16

problems with brain e.g. brain injury, meningitis, downs (genetic)

Question 17

define self-referral

Answer 17

refer self to e.g. GP, appointments

Question 18

define professional referral

Answer 18

a service you cannot directly access e.g. GP refers you to dematologist

Question 19

define third party referral

Answer 19

someone else rings the GP for you e.g. teacher/parents

Question 20

define physical barrier

Answer 20

client cannot get into buildings or section they need - doors not wheelchair friendly, no ramps/lifts

Question 21

define psychological barrier

Answer 21

anxiety due to trauma or social situations or outcome, embarrassment, fear or ignorance e.g. CT scan = claustrophobic

Question 22

define financial barrier

Answer 22

can’t afford to pay for extra service or transport

Question 23

define geographical barrier

Answer 23

difficulty travelling to area or no public transport/can’t drive

Question 24

define cultural/language barrier

Answer 24

person’s culture makes it difficult to accept services e.g. against male practitioners, doesn’t speak native lang.

Question 25

define resource barrier

Answer 25

not enough equip. or staff (more demand than supply) - means patient has to wait long time for service or doesn’t get it at all