Service & Hospitality Flashcards

1
Q

CPA

A

Capacity Purchase Agreement

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2
Q

B.O.B.

A

By on board

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3
Q

Core Snack

A

Pretzels

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4
Q

What is served on Mini Haul

A

No core snacks

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5
Q

What is served on Short Haul (all aircraft types)

A

Core snacks - HBEV

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6
Q

ADP

A

All day pantry

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7
Q

ADF

A

All day fresh

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8
Q

Complimentary snacks, alcohol served are only served on what flight?

A

YUL-YTZ-YUL

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9
Q

HBEV

A

Hospitality Beverages

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10
Q

LT07 or PR07 (2-35 in SPM)

A

Latitude customers and Prepaid vouchers

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11
Q

What is the Company that makes the HHD?

A

Midas

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12
Q

When is ground service served?

A

After a 30 minute wait

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13
Q

What is important to remember when the ground service is being served?

A

Never serve alcohol, no carts, no trays, Captain should be told/consulted, a/c is parked and once done to let the captain know that the cabin is secured, doors checked.

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