Service flows

Question 1

Service globalisation patterns

Answer 1

To businesses more high-level and lucrative so in HICs, to consumers less high-level so decentralised e.g. LIC 20% lower call centre costs

Question 2

India service flow potential

Answer 2

Largest youth population globally with youth dividend making it fastest growing major economy as skilled and low paid

Question 3

India issues

Answer 3

Sanitation, education, migration, colonial legacy and elitist society means parallel society risk

Question 4

Bengaluru context

Answer 4

Capital city of Karnataka state, 3rd largest Indian city, 13.5m

Question 5

Bengaluru electronic city

Answer 5

903 acre, 200 IT companies e.g. Biocar, India’s silicon valley

Question 6

Bengaluru issues

Answer 6

Water bodies dried up, 387 notified slums (e.g. Devarjeevanahalli), 70% trapped in debt, world’s highest traffic density, 200 microns suspended particulate matter per m3