Service Flashcards
Casserole dish
Ceramic oven save dish where meals are cooked and served
Brew cup
Metal basket in the coffee maker used to hold a coffee bag during the brew cycle
Coffee bag
Filter prepackaged with coffee grounds
Cold box
Container for lemons, limes dairy & juice
Crew meals
Meals only for crew
Dish up
Method to transfer meals to serving plate in premium cabins
Downline catering
Food items boarded for the following flight
Inflight final report (ifr)
Paperwork with premium customers and other information
Inflight handheld devices (HHD)
Device for liquor & food inventory as well as cc purchases
Inflight customer kit
A blue canvas bag containing items related to customer needs; bandaids, coat tags, reports
Phases of flight
Specific stages of flight that designate safety and service duties
Pre-departure beverage
Premium cabin beverages before the flight departs the gate
Special service request (SSR)
Form given to flight attendant identifying specific customer requests for assistance, including wheelchairs and electric carts
Transcontinental (transcon)
A flight thats operating from east to west or west to east coast of the us.
Walk through
A FA requirement to assess the needs & to be available in the cabin
