People Flashcards
Airport alert
A reserve FA scheduled standby an the airport for 4-6hrs.
Agents
Coworkers at the airport who serve customers, handle baggage direct AC & equipment on the ground. AKA ASA airport sales agents
Customers
Any traveling passenger
Captain (CA)
Sits in the left seat in the flight deck and has 4 stripes on their uniform
Crew
Inflight workers
Crew scheduling
Assigns flights
Flight service coordinator (FSC)
A FA working a position designated as the leader of the FA crew on subsidiary CO flights AKA lead FA.
First officer (FO)
Pilot who sits on the right seat of the flight deck with 3 stripes on uniform
International service manager (ISM)
Lead FA on a trans-Atlantic & trans-pacific flights on subsidiary CO flights
International relief officer (IRO)
Extra pilot used to relieve the working pilot for crew rest
Pilot in command (PIC)
Responsible for operations and safety of the AC during the flight
Purser
The lead FA on a subsidiary UA flight
Spinner
A customer in the aisle after boarding is complete without a seat
Thru customer
A customer who remains on AC at an intermediate stop