Semester 4 Exam 1 Flashcards
Promotes equality in human relationships and enables us
To act in our own best interests
To stand up for ourselves without undue anxiety
To express honest feelings comfortably
To exercise personal rights without denying the rights of others
Helps us feel good about ourselves and increases our self-esteem
Assertive behavior
Basic to assertive behavior and an accurate representation of feelings, opinions, or preferences that are expressed in a manner that promotes self-respect and respect for others
honesty
stating what one wants to convey with clarity and candor
direct communication
hinting and beating around the bush are ___ forms of communication
indirect
in accepting the 10 basic human rights an individual also accepts the ___ that accompany them
responsibilities
True or false: rights and responsibilities are reciprocal entities and to experience one without the other is inherently destructive to an individual
TRUE
individuals develop ___ of responding to others
- Watching other people (role-modeling)
- Being positively reinforced or punished for a certain response
- We learn how to respond or how not to respond by the way it is received
- Inventing a response
- Not thinking of a better way to respond
- Not developing the proper skills for a better response
- Consciously choosing a response style
patterns
what are the four common response patterns
- nonassertive
- assertive
- aggressive
- passive-aggressive
individuals who use this kind of behavior seek to please others at the expense of their own basic rights
sometimes called passive
nonassertive
individuals who use this kind of behavior
- Stand up for their own rights while protecting the rights of others.
- Feelings are expressed openly and honestly
- Self-respect and respect for others are maintained.
assertive
individuals who use this kind of behavior
- Defend their own basic rights by violating the basic rights of others.
- Feelings are often expressed dishonestly and inappropriately.
aggressive
individuals who use this kind of behavior
- Respond to others by appearing passive and accept other’s demands while behaving in ways that suggest anger and resentment are their true feelings
- Sometimes called indirect aggression, the behavior takes the form of passive, nonconfrontational action.
passive-aggressive
this pattern of communication is dishonest, manipulative, and sly and it undermines others with behavior that expresses the opposite of what they are feeling
This style of communication is associated with extremely low self-confidence
passive-aggressive
Two patients disagree on what movie to watch during free activity time. One patient says to the other, “I would like to watch the comedy instead of the murder mystery.” The nurse recognizes this as which form of communication response pattern? A. Nonassertive B. Assertive C. Aggressive D. Passive-Aggressive
B.
this assertive behavioral component conveys the message that one is interested in what is being said
intermittent eye contact
this assertive behavioral component of assertive behavior includes Sitting and leaning slightly toward other person in a conversation and suggests active interest in what is being said
body posture
this assertive behavioral component of assertive behavior describes the
Appropriate physical distance is culturally determined.
Invasion of personal space may be interpreted by some individuals as aggressive.
distance/physical contact
this assertive behavioral component of assertive behavior adds meaning to spoken word such as emphasis, warmth, depth, or power
gestures
this assertive behavioral component of assertive behavior can convey different messages but in assertive communication it is congruent with the verbal message
facial expression
this assertive behavioral component of assertive behavior conveys a message by its loudness, softness, amount and placement of emphasis, and evidence of emotional tone.
In assertive communication this conveys an acceptable volume to communicate confidence without being too loud or forceful
voice
A nurse is conducting an assertiveness training class. Which of the following characteristics of assertive behavior should the nurse include?
A. Eye contact should be steady and continuous.
B. Invasion of intimate space can be interpreted as assertive behavior.
C. While interacting, individuals should turn slightly away from the other person.
D. The facial expression is congruent with the verbal message.
D.
techniques that promote assertive behavior
“I have the right to express my opinion”
Standing up for one’s basic human rights
techniques that promote ___ behavior have been shown to be effective in responding to criticism and avoiding manipulation by others
assertive
techniques that promote assertive behavior
Saying I don’t want to go out with you tonight instead of saying I can’t
Assuming responsibility for ones own statements