Selection Flashcards

1
Q

What does validity mean? reliability?

A

validity = reasonably good predictor of what trying to predict, measures what it purports to measure (in job, test is good indicator of genuine success in the position)

reliability = results dont change, technique gives consistent results over time and no matter who adminstrates it (interview evaluation system gives same conclusions with different interviewers)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What happened in the Griggs v Duke Power case?

A

DP required that jobs above manual labour had HS diploma or pass wonderlic intelligence test. However, results showed that african american candidates failed these requirements at a wayyy lower rate (no 4/5ths rule met). couldnt prove that these were BFORs!

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is predictive validity?

A

shows how much a test accurately predicts future performance
- can either check concurrent validation by measure now and see if it matches up later OR compare one group now to another group now but in the later state

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is content validity? how test for jobs?

A

the extent to which a test accurately represents the tasks, etc. that the test intends to measure

for jobs:
get them to do a task that they would typically do in the job (ex: do a typing test)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

waht is construct validity? How test for jobs?

A

the extend to which a test/measure is consistent with the theoretical hypotheses and how well scores indicate the theoretical construct

jobs:
test specific abilities that have been determined to be important for the job (as opposed to exact tasks) Ex: manual dexterity test for mechanic (vs content validity would be test their oil change skills)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What are acceptable validity coefficients?

A

greater than 35% = very beneficial test!
0.21-0.35 = pretty darn useful still
0.11-0.2 = validity depends on sample size, not ideal
less than 0.11 = unlikely to be useful

***only matter if valid for all groups

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Which ways can you test reliability? What are acceptable coefficients?

A

1) test + retest (issue = ppl learn)
2) split halves = 2 equal parts of one test, compare

coefficients:
graeter than 0.9 = awesome
0.8-0.9 = good
0.7-0.8 = adequate
under 0.7 = limited applicability
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is a general issue with interviewing if not structured, etc?

A

may end up hiring the person whos most charismatic, best at interviews rather than whos most qualified

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What are 10 interviewer errors?

A
  • Premature Judgment (use rest of interview to confirm choice - confirmation bias)
  • Appearance of Candidate (pretty privilege!)
  • Focus on Negative information
  • Similarity Effect
  • Contrast Effect
  • Halo/Horns Effect
  • Poor Recall (most people cant remember every detail)
  • Stereotyping (make assumption about certain group)
  • Order of Interview (recency effect means last interviewed are freshest in mind, ones interviewed first set standard for contrast effect, middles just get forgotten)
  • Poor questions
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What are some ways the interview process should be improved?

A
  • panel interview (diverse opinions, reliability)
  • job related questions gleaned from job analysis!!!
  • structured + standardized questions + rating system
  • limit access to other info (should have reviewed resume already)
  • system to record responses
  • rate immediately after interview
  • set sufficient time for interview (not too long either bc mental fatigue)
  • check references right after interview (confirm what was said)
  • dont lead questinos
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What are the types of interview questions?

A

1) Biographical Facts & Credentials (not the most useful)
2) Technical Knowledge
3) Experience/Activity descriptions
4) Self Evaluative Information: (easy to lie lol)
a. Likes & Dislikes
b. Strengths and Weaknesses
c. Goals, Attitudes, Philosophy
d. Speculative Statements
5) Situational Questions (scenario, what would you do)
6) Behavior Description Questions (what did you do) = best predictor of future behaviour is pas behaviour!

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What are some tests that can be administered for job evaluation?

A
  • emotional intelligence
  • work interest test
  • honesty/integrity test
  • personality test
  • cognitive ability
  • work sample
  • job try out / probation
  • graphology
  • genetic / DNA testing
  • drug + alcohol testing
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What is an emotional intelligence test?

A

= check for self control, perseverance, ability to self-motivate, ability to read/understand others

supposedly good indicator of job performance
correlation from study of 0.24-0.3

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is a work interest test?

A

= test just how interested you are in certain aspects of work - so if used in selection, assumes that liking something means good at it – so better for career counseling probably

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What is an honesty/integrity test?

A

= supposedly test how honest someone is

  • lots more people fail than pass
  • not sure how much it actually tells you
  • ‘do the majority of people think about stealing from their employer?’ –> not great indicator, people can just be pessimists but this doesn’t exactly indicate honesty
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What is a personality test? What are 2 primary types? Are they reliable and should they be used for selection?

A

= check certain qualities such as extroversion, etc.

Types:

1) Big 5:
- – openness = creative, innovative, originality, new things
- – conscientiousness = hard working, dependable, persistent, self directed
- – extraversion = sociable, outgoing, friendly, interacts well
- – agreeableness = caring, considerate, willingness to work with others
- – neuroticism (emotional stability) = calm, handles stress, tolerant
2) Myer’s Briggs (16 types)

not most indicative or reliable (can change!), doesnt indicate job performance usually, not specific enough. So dont use it for be all end all, but good to get to know person, use to balance/fit to team

17
Q

What is cognitive ability testing? Elements of it? Potential problem?

A
= intelligence tests
elements:
- Verbal Ability
- Numerical Ability (solve math problems  quickly and correctly)
- Reasoning Ability (invent solutions)
- Deductive Ability (apply logic)
- Spatial Ability (mentally manipulate objects through space)
- Perceptual Ability (recognize detail)
- Memory

problem = cultural differences (imperial vs metric system, unecessarily advanced language, question relating to certain city layout, ‘hours of daylight’ concept, etc.)

18
Q

What’s a work sample test? What are some potential issues?

A

test something that will be exactly done in the job! Ex: typing test

issues: gotta have the right equipment, not good for entry level jobs

19
Q

What is a job try out? Issues?

A

give candidate opportunity to try it out for 3 months or smethin and check back in after to decide if want to keep them on

issues: costly! big loss if end up just letting them go after

20
Q

What is graphology? Issues?

A

evaluating personaliy from someones handwriting

issues: not very related/useful/indicative, low validity

21
Q

What is genetic testing in selection?

A

get DNA and check for predisposition to certain issues in workplace, could also be used for evaluating an employee’s medical cost

22
Q

How is drug and alcohol testing used in selection? How make it legally defensible?

A

assumes that drug/alcohol users may be dangerous or a problem in the workplace, so can get em outta there

legally defensible:

  • need evidence that its a problem in the industry
  • show that position is safety sensitive (so if impaired that would be big problem)
  • testing is only done after conditional job offer is made
  • substance abuse problem falls under duty to accommodate (dont need to accommodate if theyre a casual user!)
23
Q

What is the minnesota multiphasic personality inventory? shoudl it be used for selection?

A

= diagnostic tool for mental illnesses!

So def shojuld not be used for jobs, would not indicate work perdormance, and is very unnecessary informatoin for the employer to ahve`

24
Q

Should you use a polygraph test for selection?

A

not usually in typical employment situations, only really necessary and applicable for high risk jobs (police, dealing iwth other very sensitive info)

polygraph itself is probably not even most useful for detecting lying

25
Q

What difference is there between reference letters and reference calls? What are some basic guidelines for reference calls?

A

reference letters allow for lying, cant tell tone VS phone call can get tone, ask specific questions

Guidelines:

  • get permission to check references
  • 3 is a good number, inlcuding former emlpoyers
  • verify licenses, degrees, responsibilities, experience
  • ask performance, examples
  • ‘would you hire them again?’
26
Q

What tests have best correlation with job performance? Worst?

A

best is cognitive ability combined with a intergrity test, structured interview, or work sample

next best is work sample, cognitive test, structured interview, or job knowledge test on their own

worst is years of education, interests, and years of job experience