Security Service Contracts Flashcards
What should be completed prior to engaging contract security forces?
A detailed analysis of the operational and cost advantages of in-house versus contract security.
What are the three kinds of security forces?
1) Proprietary
2) Contract
3) Hybrid (Both Proprietary and Contract)
Is it safe to assume that by employing contracted security services that liability is shifted to the them?
No, liability cannot assume to be transferred. Liability/responsibility for incidents and for individual guard conduct needs to be investigated prior to engaging the contract security service.
What are the three physical areas that a contracted serviced may be used?
1) Public Areas.
2) Semi-public Areas.
3) Private facilities and Property.
What are three broad criteria a that should be considered with choosing a guard contractor?
1) Consistent performance.
2) Prompt, efficient, and positive response to client concerns.
3) Competitive pricing.
What is an SLA?
The Service Level Agreement is what the contracted service shall meet/provide.
What seven measures can a contract security service could be judged on?
1) Personnel
2) Training
3) Supervision
4) Wages and Benefits
5) Insurance
6) Operational Issues
7) Cost of Service
What are 5 additional considerations a contract security service could be judged on?
1) Base wage and billing rates
2) Supplemental service costs
3) Equipment costs
4) Fringe benefit costs
5) Results of proposal analysis
What power could be vested in private police?
1) Private citizen arrest powers
2) Peace officer arrest powers
3) Special police powers (Combination of 1 and 2)
What 3 tools must be present to hold private police accountable?
1) Specific operating procedures.
2) Community-based Board (operational oversight).
3) Well-defined process for addressing citizen complaints.
