Behavioral Thoery Flashcards

1
Q

What is Abraham Maslow’s Theory/Hierarchy of Needs?

A

Base of triangle to top of triangle:
1) Physiological-food, water, shelter-needs geared towards survival.
2) Security/safety -protection from perceived harm- economic physical, mental.
3) Affiliation/social-affectionate social and family relationships
4) Esteem/ego-respect by other and self
5) Self-Actualization-self-fulfillment, realizing ones full potential.

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2
Q

What are the 3 key reasons behavioral science is important to asset protection?

A

1) Many security risk are the result of human threats, and behavioral science can yield insights into human threat sources.
2) Security management requires effective interaction with other people, including collaboration, education, influence, supervision, and excellent communication skills.
3) An effective security manager must also have trust in his or her staff members and have the ability to delegate to them not only the responsibility, but also the authority to act within their functional area.

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3
Q

What are the six applications of Behavioral science that may be employed in asset protection?

A

1) Crime Prevention and Reaction: Allows development of better crime prevention strategies.
2) Incident Management: Motivational theories are useful when developing emergency, business continuity, and incident response plans.
3) Security Personnel Management: One needs to understand what motivates people and what demotivates them.
4) Employee Training and Awareness: theories guide both the content and delivery methods for security training and awareness, which has been recognized as one of the most cost-effective asset protection tools.
5) Corporate Ethics: Theories help answer why people do things that are considered scandals/commit internal threat events.
6) Liaison and Leveraging other organizations:

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4
Q

What is Bennis’s theory? What are the 5 major organizational challenges of the future?

A

Warren G. Bennis’s theory attempts to avoid the polarization of human relations versus science manager OR employee satisfactions versus organizational requirements.
1) Integration: Synthesizing employee needs and management objectives.
2) Social Influence: Distributing authority and power effectively.
3) Collaboration: Managing and resolving conflicts.
4) Adaptation: responding appropriately to changes induced by the environment.
5) Revitalization: Dealing with problems of growth and decay.

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5
Q

What is the Big Five Model of Personality? What are its five dimensions?

A

A categorization of traits into five dimensions.
1) Surgency - Leadership and extroversion.
2) Agreeableness-Ability to get along with others
3) Adjustment-Emotional Stability
4) Conscientiousness-Traits related to achievement, willingness to work hard
5) Openness to experience-willingness to change

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