Security Procedures Flashcards
Describe “Level 1” in reference to levels of interference.
A level 1 incident is an incident of a minor nature that either requires no action of the Crew Member beyond heightened awareness or is one that can be effectively and quickly resolved by a Crew Member. Examples include the use of unacceptable language towards a Crew Member; unacceptable behaviour towards a Crew Member or the display of suspicious behavior. The Passenger Warning Card is an additional work tool available to the Flight Attendant in the event a level 1 situation threatens to escalate to level 2.
Describe “Level 2” in reference to levels of interference.
A level 2 incident is one of a moderate nature that is resolved by a Crew Member after some difficulty. This type of incident often takes a Crew Member away from a safety related duty in order to resolve the issue. Examples include repeated level 1 incidents; the continuation of level 1 behaviour despite being warned by a Crew Member; repeated failure to comply with a Crew Member’s safety instructions; and belligerent, obscene or lewd behaviour towards a Crew Member
Describe “Level 3” in reference to levels of interference.
Where there are serious safety concerns for pax or Crew Members. Examples include threatening a person on board or about to board and aircraft; the continuation of a level 2 incident that was unresolved; tampering with any emergency or safety equipment on board the aircraft; deliberately damaging a part of the aircraft or any person’s property on board the aircraft; causing injury to any person on board the aircraft; behaviour that is violent, argumentative, threatening, intimidating or disorderly; harassment; and assault
Describe “Level 4” in reference to levels of interference.
A level 4 incident is any incident where a security threat occurs. Examples of a security threat include attempted or unauthorized intrusion into the flight deck; a credible death threat or serious bodily injury in an attempt to gain control over the aircraft; the display or use of a weapon; sabotaging or attempting to sabotage an aircraft to render it incapable of flight or likely to endanger its safety in flight; any attempt to unlawfully seize control of the aircraft.
Where is the least risk bomb location?
If the bomb can be moved and at the request of the Pilot-in-Command, it must be relocated to the least risk location as per each type of aircraft:
A310
A330
A-310: relocate to R-3 and disarm door.
A-330: relocate to R-4 and disarm door.
What is the role of an In-flight Security Officer (IFSO)?
The primary mission of the In-flight Security Officer (IFSO) is to prevent control of an aircraft from passing to any person or group of persons who do not have lawful authority to assume such control.
If you have an IFSO onboard and you observe suspicious or overtly dangerous behaviour, what should you do?
Should a Crew Member observe any suspicious or overtly dangerous behaviour, crew emergency procedures should be undertaken as if the IFSOs were not onboard the aircraft.
What is a clear zone?
A clear zone is the area in front of the flight deck door (including lavatories and galleys). During any disturbance no passengers should be permitted in this area other than in a role of physically assisting Flight Attendants in the prevention of flight deck intrusion
What is a lockdown?
Lockdown is the suspension of traffic between the passenger cabin and the flight deck door.
In a hijacking situation, what is a “sleeper”?
The “sleeper” is a terrorist operative who will be present but not indicate his or her presence during the early stages of a takeover and perhaps not at all throughout the operation. He or she generally present to develop information or, in the event it is deemed necessary, to enter in to back up and support the overt members of the terrorist team.
