Communication and Safety Procedures

Question 1

What is the procedure if a suspicious package or any kind of object be found during the pre-flight checks?

Answer 1

The Flight Attendant must inform the Pilot in Command who will advise of the procedure to follow.

Question 2

What is included in the pre-flight briefing to a hearing impaired passenger?
FA:

Answer 2

• Points out the “seatbelt”, “no smoking” signs and the emergency exits using the safety features card.
• Shows the use of the seatbelt, oxygen mask, air vent, and call button.
• Looks directly at the person and speaks slowly. Many hearing impaired passengers can read lips.
• Asks what type of assistance the passenger would like to receive from the FA.
• Ensures the passenger watches the safety video and understands it.

Question 3

What is the brace position for a pregnant woman?

Answer 3

• Seatbelt fastened and adjusted under the stomach
• Arms stretched out, crossed over, grasping the top of the chairback with head against arms or, if not possible, arms crossed under legs.

Question 4

What is the door arming procedure?

Answer 4

• Wait for the Flight Director’s signal.
• Lift the plastic cover.
• Remove the safety pin and secure it in the hole provided on the support arm.
• Place the arming lever to the ARMED position.
• Lower the plastic cover.
• Visually check for arming indicators. Crosschecks (walks to opposite door and visually check for arming indicators).
• L-3 will confirm by interphone that doors/exits are armed (A310/B737 only).