Security Management Programs and Oversight: Agreement Types Flashcards
SLA?
SLA: Defines the specific performance expectations and metrics agreed upon between a service provider and a client, and outlines:
Quality of services.
baselines
Response times.
Remedies in case of service disruptions.
MOA
MOA: A formal document that outlines the terms, roles, responsibilities, and obligations of parties entering into a cooperative or collaborative arrangement, typically for a specific project or initiative.
MOU?
MOU: A nonbinding document that outlines the intentions, goals, and general terms of cooperation between parties, serving as a framework for potential future agreements.
MSA?
MSA (Master Service Agreement) : A comprehensive contract that sets out overarching terms and conditions for ongoing business relationships between parties, often including clauses related to intellectual property, confidentiality, and dispute resolution.
WO?
WO (Work Order - Transactional): A formal document that specifies the details of a specific task, project, or service that a client requests from a vendor, including:
Scope
Timelines
Deliverables
Associated costs
SOW?
SOW (Statement of work): A detailed document attached to a contract or agreement that outlines a particular project’s specific tasks, deliverables, timeline, and expectations, thereby providing a clear scope of work for all parties involved.
NDA?
NDA: A legal contract that establishes confidentiality obligations between parties, preventing the sharing of certain information with third parties and safeguarding sensitive information from unauthorized disclosure.
Non-Compete Agreements: redundant
BPA?
BPA (Business partner Agreement): A formal contract that outlines the terms and conditions governing a business partnership between two or more entities, specifying their respective roles, contributions, profit-sharing, and responsibilities.
