Section 5

Question 1

Created by IT, _-_________ allows the processing, transmission, storage, and viewing of data in a digital form by using the Internet or a computer network.

Answer 1

e-business

Question 2

E-business has automated many functions and replaced them with ____-_______ options.

Answer 2

self-service

Question 3

_______ is defined as the right of a person or an organization to decide where, when, how much, and what portion of there personal information can be collected in computers, shared, and used by others.

Answer 3

Privacy

Question 4

___________ privacy related to information stored in a computer, about an individual’s activities performed during the course of their profession.

Answer 4

Occupational

Question 5

_____________ privacy relates to an individual’s personal information that is collected and stored in a computer.

Answer 5

information

Question 6

_________ privacy relates to an individual’s financial data that is stored in a computer system. Each company has the obligation to protect each person’s information from any non-intended entity or person.

Answer 6

Financial

Question 7

_____________ privacy refers to organizations or governmental agencies that do not want to reveal their trade secrets or any other activities to non-intended entities or persons, especially to competitors.

Answer 7

Organizational

Question 8

_________ privacy relates to an intrusion into someone’s physical body or medical information.

Answer 8

physical

Question 9

The ______-_______-______ ____ (GLBA) requires that financial as well as non-banking institutions ensure the confidentiality and security of their customers’ records and information. Institutions must disclose their policies and practices to their customers and give them an opportunity to opt out.

Answer 9

Gramm-Leach-Bliley Act

Question 10

The _____ __________ ___________ and __________ Act of 1996 (HIPAA) applies to all individuals whose health information is crated by health care providers, health plans, and health care clearinghouses, whether on paper, in electronic form, or orally communicated. Consumers have the right to see a copy of their medical records, request a correction, and to get a notice of a covered entity’s privacy policies.

Answer 10

Health Insurance Portability and Accountability Act

Question 11

the _________ _______ ________ _________ Act of 1998 (COPPA) requires commercial websites that are geared towards children, or that have actual knowledge that children under the age of 13 are using those sites, to obtain “verifiable parental consent” before collecting personal information from children online.

Answer 11

Children’s Online Privacy Protection Act

Question 12

The USA _______ Act enables FBI investigators to track emails and website visits by individuals without obtaining a wiretap order or subpoena. Investigators need to inform only a judge that the investigation is relevant to an ongoing criminal investigation.

Answer 12

Patriot

Question 13

Institutions use ______ _______ ______ (SSL) protocol for transmitting private information per the internet. It uses encryption technology (to scramble information), creating a secure connection between a client computer and a server computer.

Answer 13

Secure Socket Layer

Question 14

S-HTTP is used to send _________ securely.

Answer 14

messages

Question 15

__________ __________ is used to describe a human creation or invention (art, technology, new drug). There are two categories; Copyright (books, art, music) and Industrial (patents and trademarks)

Answer 15

Intellectual Property

Question 16

A __________ is a unique symbol or sign used by individuals or organizations to identify their products

Answer 16

trademark

Question 17

The trademark owner can let someone user the trademark for a fee. This is/is not a time limit on trademarks?

Answer 17

is not, it can be renewed by paying a fee.

Question 18

An _____ _______ is software whose source code, written by a programmer, is made available to the public.

Answer 18

open source

Question 19

___________ happens when an employee of a company works from home using a company provided computer, telephone lines, and internet connection.

Answer 19

Telecommuting.

Question 20

The purpose of ____________ is to safeguard the computer user’s health, safety, and comfort in order to maximize productivity and efficiency, and reduce the chance of bodily injury.

Answer 20

ergonomics

Question 21

___ _______ is a procedure that lists all the assigned tasks, including sub-tasks and duties, a person has to perform to do their job.

Answer 21

Job Design

Question 22

Job ___________ means to give different tasks to an employee in order to reduce boredom, motivate the employee to learn more, and increase job specialization, and job satisfaction.

Answer 22

enlargement

Question 23

Job _________ allows an employee to work in different departments in order to give a better understanding of, and the skills and knowledge needed for, various positions.

Answer 23

rotation

Question 24

Job ____________ is used to motivate employees to assume additional job responsibilities to allow transitioning into a management position.

Answer 24

enrichment

Question 25

The following are types of __________ ________ measures:

• Use of Computer Access Controls (physical security)
• Hardware Security
• Cryptographic Technique
• Authentication Technique /Biometric Devices
• Firewalls
• Anti0Virus Software
• Incident Reporting
• Computer Intrusion detection

Answer 25

computer security aka information security

Question 26

A ________ _________ includes short-term and long-term goals and has 3 levels; business, organizational, and departmental.

Answer 26

business strategy

Question 27

_______ competition is a competition between two products or services, in which each of them perform the same function.

Answer 27

Direct

Question 28

_________ competition is when two products or two services perform similarly and can easily substitute one another.

Answer 28

Indirect

Question 29

________ competition is when a customer will spend whatever money he has available on products or services.

Answer 29

Budget

Question 30

A _________ ________ is a sequence of selected activities performed by a business across time and space to complete a selected task. It includes management processes, operational processes, and supporting processes.

Answer 30

business process

Question 31

_____ ________ ___________ (TQM) is a business management tool with one objective; all the departments of an organization must collectively operate in a manner that meets the customers’ needs, maximizes the company’s profits, and meets the company’s goals and objectives.

Answer 31

Total Quality Management

Question 32

Tools used in ___ include line graphs, scatter plots, run charts, histograms and bar charts, pie charts, checklist, and flowcharts.

Answer 32

TQM

Question 33

The 3 parts of _-________ are Business to Business (B2B), Business to Consumers (B2C), and Consumer to Consumer (C2C).

Answer 33

e-commerce

Question 34

Advantages of e-commerce (5)

Answer 34

• entry in global market
• target particular group of customers
• decreased operational costs and increased profits
• promotional advertisements on the Web
• lowers cost for customers

Question 35

A ______ is a computer program that, when executed, links with another computer program and causes damage to a computer’s hardware, software, or data stored in the computer.

Answer 35

virus

Question 36

A _____ _____ is a virus program that appears to be a useful program, but, behind the scenes, it may cause damage to information stored on the computer.

Answer 36

trojan horse

Question 37

An ____________ ______ is a program that searches for personal files and encrypts the personal data stored so that the data file cannot be read.

Answer 37

encryption virus

Question 38

_____ are programs that travel between networks and that attach themselves to files. When executed they cause damage to information or computers.

Answer 38

Worms

Question 39

____-______ viruses attach themselves to boot-sector programs located on the hard drive of a computer. It can delete all content stored on a hard drive when it is booted up.

Answer 39

boot-sector

Question 40

_____ viruses are small files that contain a series of program statements that when executed cause damage to a computer.

Answer 40

script

Question 41

_____ viruses is a series of commands and actions that help automate some tasks,. It will replace a normal tasks with the virus, and are difficult to detect and can be spread throughout email attachments, discs, networks, modems, and the Internet.

Answer 41

Macro

Question 42

A _____ ____ is a piece of code that will set off a malicious function when certain conditions are met and are usually not detected by the user of the software.

Answer 42

logic bomb

Question 43

A ______-__-______ attack is an attempt to make a computer resource unavailable to its user, preventing a site or service from functioning efficiently or at all.

Answer 43

detail of service attack

Question 44

_________ _____ occurs when someone intentionally steals copyrighted software, copies it to sell for profit, or alter or erases the program.

Answer 44

Software piracy