Section 14: Brokerage Operations and Listing Agreements Flashcards
Brokerage Operations and Listing Agreements:
Brokerages:
There are many types of brokers and brokerages. Each brokerage is unique in what they offer and what they do. Our opinion is to look at brokers and brokerages to see what they do, if they do what you want to do, __________ them. Finding out what you want to do and then finding a broker who does that, is the best advice we can give.
Interview
Brokerage Operations and Listing Agreements:
Brokerages:
Chain Of Command:
> Brokerage Entity Is In Charge Of The
> __________
Designated Broker
Brokerage Operations and Listing Agreements:
Brokerages:
Real Estate Firms, Broker and Agents in Arizona:
* __________: The Brokerage
Entity
Brokerage Operations and Listing Agreements:
Brokerages:
Real Estate Firms, Broker and Agents in Arizona:
o This is the __________ in which all agents and the Broker “work or are employed”.
o Could be a LLC, C Corp, S Corp or Partnership.
Corporation
Brokerage Operations and Listing Agreements:
Brokerages:
Real Estate Firms, Broker and Agents in Arizona:
__________: The name of a corporation LLC or entity.
o CAN NOT be a PC, PLLC or private person.
Fictitious Name
Brokerage Operations and Listing Agreements:
Real Estate Firms, Broker and Agents in Arizona:
Brokerages:
* __________:
o The individual responsible for all activities and operations for the “entity”.
Designated Broker
Brokerage Operations and Listing Agreements:
Real Estate Firms, Broker and Agents in Arizona:
Brokerages:
* Designated Broker: THE INDIVIDUAL
o In charge of all branch offices, managing brokers, associate brokers and agents.
o Every single transaction i.e. __________ and __________ belong to this person.
Sale and Listing
Brokerage Operations and Listing Agreements:
Real Estate Firms, Broker and Agents in Arizona:
Brokerages:
* Designated Broker: THE INDIVIDUAL
o Designated Broker owns ALL __________ and agrees to pay employed agents based upon their contract.
Commissions
Brokerage Operations and Listing Agreements:
Real Estate Firms, Broker and Agents in Arizona:
Brokerages:
* Designated Broker: THE INDIVIDUAL
o Can only be __________ Designated Broker at a time.
One
Brokerage Operations and Listing Agreements:
Real Estate Firms, Broker and Agents in Arizona:
Brokerages:
* Designated Broker: THE INDIVIDUAL
o Designated Broker must be partner if entity is __________.
Partnership
Brokerage Operations and Listing Agreements:
Real Estate Firms, Broker and Agents in Arizona:
Brokerages:
* Designated Broker: THE INDIVIDUAL
o Creates and updates the office policies manual or “__________”.
All agents must sign and be given a copy of this manual.
IMPORTANT: Failure of the brokerage to have a manual = $1000 Fine.
Standards of Practice
Brokerage Operations and Listing Agreements:
Real Estate Firms, Broker and Agents in Arizona:
Brokerages:
* Designated Broker: THE INDIVIDUAL
o Creates and updates the office policies manual or “Standards of Practice”.
All __________ must sign and be given a copy of this manual.
IMPORTANT: Failure of the brokerage to have a manual = $1000 Fine.
Agents
Brokerage Operations and Listing Agreements:
Real Estate Firms, Broker and Agents in Arizona:
Brokerages:
* Designated Broker: THE INDIVIDUAL
o Creates and updates the office policies manual or “Standards of Practice”.
All agents must sign and be given a copy of this manual.
IMPORTANT: Failure of the brokerage to have a manual = $__________ Fine.
$1000
Brokerage Operations and Listing Agreements:
Real Estate Firms, Broker and Agents in Arizona:
Brokerages:
Quiz:
A real estate office does not have a policy manual. What is the penalty?
Loss of license
$1000
$2000
$1000 and suspension
$1000
Brokerage Operations and Listing Agreements:
Brokerages:
Chain Of Command:
> Entity
is in charge of the
^ Designated Broker
is in charge of the
^ __________
^ __________
^ __________
Managing Broker
Associate Broker
Sales Agents
Brokerage Operations and Listing Agreements:
Real Estate Firms, Broker and Agents in Arizona:
* __________: THE MANAGER
o An associate broker that has been given SPECIAL authority to REVIEW contracts on behalf of the Designated Broker and helps w/ day to day operations.
o Can be in same or different location as Designated Broker.
Managing Broker
Brokerage Operations and Listing Agreements:
Real Estate Firms, Broker and Agents in Arizona:
* Associate Broker: STILL A SALESPERSON
o A sales agent that passed their Brokers test in AZ but works under Designated Broker
o Must have __________ Years out of past 5 Years current experience to be an Associate Broker.
3 Years
Brokerage Operations and Listing Agreements:
Real Estate Firms, Broker and Agents in Arizona:
* __________:
o Any individual who have “hung” their license with a DB and Entity.
o MUST have a license on file before operating in Real Estate.
Sales Agents
Brokerage Operations and Listing Agreements:
Real Estate Firms, Broker and Agents in Arizona:
* Sales Agents:
IMPORTANT: You CAN NOT be a licensed real estate agent without being under a __________.
o All business done in name of Designated Broker.
Designated Broker
Brokerage Operations and Listing Agreements:
Real Estate Firms, Broker and Agents in Arizona:
* Sales Agents:
o Acts as a “general real estate agent for the Designated Broker.
o Designated Broker is fully responsible for all actions of the sales agents while __________Employed.
Employed
Brokerage Operations and Listing Agreements:
Salesperson and Sub-Agents:
* Any agent, associate broker or salesperson that works for a Designated Broker is
considered a __________ of the broker since they are doing business on behalf of the Broker.
Sub-Agent
Brokerage Operations and Listing Agreements:
Salesperson and Sub-Agents:
* If the Broker owns all listings, the BROKER is technically the real ‘__________’ working for the seller. You represent the Broker’s interests with the shared client.
Agent
Brokerage Operations and Listing Agreements:
Salesperson and Sub-Agents:
* __________:
Agent of the broker and also a fiduciary to their client.
Salesperson
Brokerage Operations and Listing Agreements:
Salesperson and Sub-Agents:
o Salesperson is acting on behalf of their broker who is in charge of contracts.
o Salesperson is acting as a ‘Sub-Agent’ to the CLIENT on __________ of the Broker.
Behalf
Brokerage Operations and Listing Agreements:
Salesperson and Sub-Agents:
* Sub-Agent: Agent is an ‘AGENT of the AGENT’ An Agent for the __________.
Broker
Brokerage Operations and Listing Agreements:
Salesperson and Sub-Agents:
o Broker works for client, but salesperson works for the broker, who in turn works on BEHALF of the broker for the client and as such IS a __________ to the client.
Sub-Agent
Brokerage Operations and Listing Agreements:
Salesperson and Sub-Agents:
Quiz:
True or False:
Anyone that works for a designated broker is considered a sub-agent of the broker since they are doing business on behalf of the broker.
True
False
True
Brokerage Operations and Listing Agreements:
Agent Status as Employee or Contractor:
* The STRICT difference is in taxes:
A __________ means this is an employee and thus the employer withholds or keeps taxes from the paycheck.
W-2
Brokerage Operations and Listing Agreements:
Agent Status as Employee or Contractor:
* The STRICT difference is in taxes:
A __________ is self-employed and they must pay all of their own taxes.
1099
Brokerage Operations and Listing Agreements:
Agent Status as Employee or Contractor:
* Most brokerage firms maintain that agents are __________, NOT employees.
- Before joining any brokerage, it is important to understand the difference.
1099 Independent Contractors
Brokerage Operations and Listing Agreements:
Agent Status as Employee or Contractor:
o __________:
Acting as self-employed, the broker CANNOT dictate hours.
Independent Contractor
Brokerage Operations and Listing Agreements:
Agent Status as Employee or Contractor:
o __________:
You perform services that can be CONTROLLED by an employer. You work a set schedule.
Employee
Brokerage Operations and Listing Agreements:
Agent Status as Employee or Contractor:
* IMPORTANT: The common rule is that an employer can tell an employee what will be done and how it will be done and __________ dictate this to an independent contractor.
Cannot
Listing Agreements:
Agent Status as Employee or Contractor:
* Taxes are __________ from employee’s but NOT from contractors who will receive a 1099.
Withheld
Brokerage Operations and Listing Agreements:
Real Estate Agent vs. Realtor:
* There are real estate agents and Realtors®.
There is a difference.
o Agents are licensed by the States Dept. of Real Estate and may perform acts in which a commission is paid but are NOT members of any __________.
Boards
Brokerage Operations and Listing Agreements:
Real Estate Agent vs. Realtor:
Examples - __________, New Home Sales, Land, Commercial Agents, and Business Brokers.
- MOST LIKELY ARE NOT Realtors®
Timeshare Sales
Brokerage Operations and Listing Agreements:
Real Estate Agent vs. Realtor:
Examples - Timeshare Sales, __________, Land, Commercial Agents, and Business Brokers.
- MOST LIKELY ARE NOT Realtors®
New Home Sales
Brokerage Operations and Listing Agreements:
Real Estate Agent vs. Realtor:
Examples - Timeshare Sales, New Home Sales, Land, __________, and Business Brokers.
- MOST LIKELY ARE NOT Realtors®
Commercial Agents
Brokerage Operations and Listing Agreements:
Real Estate Agent vs. Realtor:
Examples - Timeshare Sales, New Home Sales, Land, Commercial Agents, and __________.
- MOST LIKELY ARE NOT Realtors®
Business Brokers
Brokerage Operations and Listing Agreements:
Real Estate Agent vs. Realtor:
o A real estate agent who is a member of the National Association of REALTORS® is
a Realtor®, which means that he or she must uphold the standards of the association and its __________.
Code of Ethics
Brokerage Operations and Listing Agreements:
Real Estate Agent vs. Realtor:
These agents now MUST belong to the National Association of Realtors®
Being a Realtor® – must use __________ and enables Realtor to be used.
Capital R
Brokerage Operations and Listing Agreements:
National, State and Local Boards and Associations:
* __________:
This is the Realtor® Designation.
o Largest Trade Association in the World.
National Association of Realtors (NAR)
Brokerage Operations and Listing Agreements:
National, State and Local Boards and Associations:
* __________:
o They produce the boilerplate forms that most agents use in transactions.
States Association of Realtors (SAR)
Brokerage Operations and Listing Agreements:
National, State and Local Boards and Associations:
* __________:
o Peoria Association of Realtors (PAR), West and SouthEast REALTORS of the Valley (WeSERV), West Maricopa Association of Realtors (WMAR), and SouthEast Valley Regional Association of Realtors (SEVRAR) are all examples of local boards in Arizona.
- IMPORTANT: They are divided into a territory, but there are no limits or laws as to where they operate.
Local Boards
Brokerage Operations and Listing Agreements:
National, State and Local Boards and Associations:
* Local Boards:
o __________(PAR), __________(WeSERV), __________ (WMAR), and __________ (SEVRAR) are all examples of local boards in Arizona.
- IMPORTANT: They are divided into a territory, but there are NO limits or laws as to where they operate.
Peoria Association of Realtors
West and SouthEast REALTORS of the Valley
West Maricopa Association of Realtors
SouthEast Valley Regional Association of Realtors
Brokerage Operations and Listing Agreements:
National, State and Local Boards and Associations:
* Multiple Listing Service (MLS):
o Each __________ area has their own MLS (Prescott, Tucson, ARMLS, Etc.
Regional
Brokerage Operations and Listing Agreements:
National, State and Local Boards and Associations:
Multiple Listing Service (MLS):
o Access to the MLS is by being a __________ only.
Realtor®
Brokerage Operations and Listing Agreements:
National, State and Local Boards and Associations:
Multiple Listing Service (MLS):
o This is the database where all brokers/agents will __________ their listings with other realtors for their clients.
Advertise
Brokerage Operations and Listing Agreements:
National, State and Local Boards and Associations:
Multiple Listing Service (MLS):
o By offering to “__________” the commission, this is publicized ONLY in the MLS.
Share
Brokerage Operations and Listing Agreements:
National, State and Local Boards and Associations:
Multiple Listing Service (MLS):
o Brokers and agents CAN NOT negotiate __________ in the offer/acceptance of a contract.
Commissions
REVIEW PRESCOTT BROKER LISTING:
Real Life NOTE:
Commissions are ALWAYS negotiable between the __________ and the Seller. The commission offered to a buyer’s agent (if any) is up to the listing agent to share and would be found in the MLS!
Listing Broker
National, State and Local Boards and Associations:
Case Study:
What is the difference between a Managing Broker and an Associate Broker?
A Managing Broker is an associate broker who has been given special authority to review contracts on behalf of the DB and helps in day-to-day operations. They can be in the same or different location as DB. However, the Associate Broker is a sales agent who passed their Broker test in AZ but works under DB. They must have three years out of the past five years of experience to be AB.
National, State and Local Boards and Associations:
Case Study:
Can you be a Real Estate Agent and not a Realtor®?
Yes, a real estate agent who is not a member of the National Association of REALTORS® is not a Realtor®.
National, State and Local Boards and Associations:
Case Study:
What is the difference between an independent contractor and an employee?
Independent contractor is acting as self-employed. The broker cannot dictate hours. Whereas as an employee, you perform services that an employer can control.
National, State and Local Boards and Associations:
Case Study:
How are brokers, salespersons, and sub-agent related?
Broker works for a client, but salesperson works for the broker, who in turn works on behalf of the broker for the client and, as such is a sub-agent to the client
National, State and Local Boards and Associations:
Quiz:
Who is responsible for the licensing of agents in the State of Arizona:
Department of Real Education
Pierson Vue
School Facility
Department of Real Estate
Department of Real Estate
National, State and Local Boards and Associations:
Quiz:
SellingAZ real estate firm is expanding and opened up a new remote office in Show Low, ArizonA. This new office quickly grows under the watchful eye of a branch managing associate broker. One agent while out showing properties, steals a watch from a house while with his clients. Who is responsible:
Homeowners Insurance
Associate Broker acting as team lead
Branch Manager in charge of this office
Designated Broker of main company
Designated Broker of main company
National, State and Local Boards and Associations:
Quiz:
If a newly formed real estate entity is created in Arizona, which of the following could not be used as the entity type:
Limited Liability Corporation (LLC)
S Corporation
Partnership
Professional Corporation (PC)
Professional Corporation (PC)
National, State and Local Boards and Associations:
Quiz:
All of the following might be One way a real estate brokerage could be set up in the state of Arizona except :
a nonprofit
partnership
Corporation
LLC
a nonprofit
National, State and Local Boards and Associations:
Quiz:
In the State of Arizona, the ________________ is responsible for the actions of all agents.
Department of Real Estate
Owner of the Brokerage
Associate and Mentor Broker
Designated Broker
Designated Broker
National, State and Local Boards and Associations:
Quiz:
Which of the following reasons could be a reason why a salesperson would not be eligible to become a designated broker in the State of Arizona?
He or She is Not a Realtor
Previous ethics complaints
He or she is not yet 21 years of age
Does not have a college degree or higher
He or she is not yet 21 years of age
National, State and Local Boards and Associations:
Quiz:
What type of agent is the real estate agent in regards to the brokerage:
Specific
Universal
General
Associate
General
Brokerage Operations and Listing Agreements:
NAR® Code of Ethics:
* Realtors® adhere to a set of moral principles that govern our behavior.
* The Expectation to live up to the “__________” and to treat others as you want to be treated.
* We are expected to be honest, truthful, competent and of good moral character.
Golden Rule
Brokerage Operations and Listing Agreements:
NAR® Code of Ethics:
o Duties to Clients and Customers, the Public and Duties to other Realtors.
o Knowledge of purpose and effects of both principles and practices.
o Knowledge of real estate contracts, financing, management etc.
o Knowledge of real estate statutes, laws, and __________ standards.
Commissioner
Brokerage Operations and Listing Agreements:
NAR® Code of Ethics:
The National Association of Realtors® has a “CODE OF ETHICS” that constrains Realtors® to a strict moral and ethical set of behaviors. Remember, this is not mandatory to become a Realtor® but it is very useful, especially if you need or want access to the __________!
MLS
Brokerage Operations and Listing Agreements:
NAR® Code of Ethics:
* IMPORTANT: REALTOR® members must complete __________ Hours of ethics training, meeting specific learning objectives and criteria, within three (3) year cycles.
2.5 Hours
Brokerage Operations and Listing Agreements:
NAR® Code of Ethics:
* IMPORTANT: REALTOR® members must complete 2.5 Hours of ethics training, meeting specific learning objectives and criteria, within __________ Year cycles.
3 Year
Brokerage Operations and Listing Agreements:
NAR® Code of Ethics:
NAR® Code Of Ethics to be used solely and exclusively by members of the __________.
Arizona Association Of
Realtors®
Brokerage Operations and Listing Agreements:
Designated Broker Duties:
* Broker must review any and all contracts, offers, leases or addendums:
o within a period of __________ Business Days from execution of all parties.
o Review all contracts looking for errors or omissions.
10 Business Days
Brokerage Operations and Listing Agreements:
Designated Broker Duties:
* __________:
o Broker may assign broker supervision duties to an associate broker employed in either the main office or in a separate branch office.
Supervise the Activities of Licensees
Brokerage Operations and Listing Agreements:
Designated Broker Duties:
* Supervise the Activities of Licensees:
o Broker may NOT __________ all overall responsibility for supervision and control of the acts of an employing broker’s employees.
Relinquish
Brokerage Operations and Listing Agreements:
Designated Broker Duties:
* Only the __________ may Hire or Fire a licensee.
Designated Broker
Brokerage Operations and Listing Agreements:
Designated Broker Duties:
* Only the Designated Broker may sign __________.
Commission Checks
Brokerage Operations and Listing Agreements:
Designated Broker Duties:
* IMPORTANT: Only the Designated Broker may be a __________ on the branch office trust account or property management trust account & write checks from the broker’s trust accounts.
Signer
Brokerage Operations and Listing Agreements:
Designated Broker Duties:
* Only the Designated Broker may be the person collecting and paying __________.
Errors and Omission Insurance (E&O)
Brokerage Operations and Listing Agreements:
Designated Broker Duties:
o Errors and Omission Insurance (E&O):
Insurance Policy Brokers carry in case of __________ caused by their agents.
Lawsuits
Brokerage Operations and Listing Agreements:
Designated Broker Duties:
o Errors and Omission Insurance (E&O):
o IMPORTANT: This is Not __________ in the State of Arizona but is generally carried by most brokers.
Mandatory
Brokerage Operations and Listing Agreements:
Designated Broker Review of Advertising:
*ALL advertising must be monitored and __________ by the Designated Broker.
Approved
Brokerage Operations and Listing Agreements:
Designated Broker Review of Advertising:
o To prevent fraud or misrepresenting to the __________.
o Must be accurate.
o Must disclose employing brokerage name predominantly.
General Public
Brokerage Operations and Listing Agreements:
Designated Broker Review of Advertising:
* IMPORTANT: Agents MUST disclose that they are licensed in a transaction where they are representing a client – if they fail to it is known as a __________.
Blind Ad
Brokerage Operations and Listing Agreements:
Designated Broker Review of Advertising:
* IMPORTANT: Agents MUST list that they are “OWNER/AGENT” in any ad where they have an __________ Interest and must disclose this to all parties involved.
Ownership
Brokerage Operations and Listing Agreements:
Designated Broker Review of Advertising:
__________:
Advertisements for real property where the agent fails to tell the general public that they are a licensed agent.
Blind Ad’s
Brokerage Operations and Listing Agreements:
Designated Broker Review of Advertising:
Blind Ad’s:
* The employing __________ name must be clear and prominent in ads – the full name, NOT an abbreviation or parent company.
Broker’s
Brokerage Operations and Listing Agreements:
Designated Broker Review of Advertising:
Blind Ad’s:
* All websites: The __________of the employing broker must be visible on the first page of the site without scrolling down.
Name
Brokerage Operations and Listing Agreements:
Designated Broker Review of Advertising:
Blind Ad’s:
* In order for an agent to place a “FOR SALE” sign on a property.
-MUST have owner’s written permission from owner in __________.
Writing
Brokerage Operations and Listing Agreements:
Designated Broker Review of Advertising:
Blind Ad’s:
* If advertising another listing, the owning __________ name must be displayed as the factual broker representing that owner.
Brokerage
Brokerage Operations and Listing Agreements:
Designated Broker Review of Advertising:
Blind Ad’s:
* It is not allowed to ‘__________ or __________’ when advertising acreage.
- Any acreage that is advertised must be described as the square footage or the decimal. (.25 acres = ¼ acre = 10,890sqft or 43,560 sqft = 1 acre)
Round Up or Round Down