Section 12: Disclosures, Consumer Protections, and Environmental Laws Flashcards
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Duties and Obligations of Agents:
* Agents are obligated to maintain at all times a set of duties to their customer:
> IMPORTANT: To be ________ with all parties and treat all parties fairly at all times.
Honest
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Duties and Obligations of Agents:
* Agents are obligated to maintain at all times a set of duties to their customer:
> IMPORTANT: To disclose all known ________.
o Brokers/Agents should only go through the other broker/agent when discussing properties, offers, details etc. It is unethical to allow your client to talk to the other principal.
Material Fact
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Duties and Obligations of Agents:
* Agents are obligated to maintain at all times a set of duties to their customer:
> IMPORTANT: To give ‘________’ to all parties.
o Example: Seller’s agents are to maintain full responsibility to the listing on behalf of the
sellers even before the property is listed for sale – answer questions etc.
Reasonable Care
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Duties and Obligations of Agents:
* Agents are obligated to maintain at all times a set of duties to their customer:
> IMPORTANT: All signed paperwork should be delivered to the principal/client as soon as practical.
o Conveyance Documents ________ as an example shows us the rules and states that:
o Real Estate Agents are responsible for collecting and disseminating all
information to the client in a timely fashion.
R4-28-802
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Duties of Disclosure:
* Disclosures are designed to PROTECT the general public and the licensee
o If it would be important to you, disclose it to all parties
o By disclosing of all facts or known issues, you are relieved of ________ in the future.
Liability
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Duties of Disclosure:
o IMPORTANT: Disclosures or ________ to disclose is a common reason agents get into legal trouble.
Failing
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Acting as Attorney or Accountants:
* NEVER Give ________ or discourage those from speaking to a lawyer.
o IMPORTANT: This would be construed as acting as an attorney and is illegal.
Legal Advice
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Acting as Attorney or Accountants:
o Always SUGGEST that your client seek the appropriate legal counsel
* NEVER Give ________
o Could be construed as acting as a CPA or a financial planner.
Financial Advice
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Real World:
________ is a class 6 FELONY in the State of Arizona. Many times, the department of real estate will file complaints against people doing real estate without being duly licensed. This is common in property MANAGEMENT!
Criminal Impersonation
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Material Facts vs Defects:
One is something that you know, the other you may not know but would it change your mind if you did know?
- Defects
- Material Facts
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Material Facts vs Defects:
* Material Fact is something that most competent people would find a ________ to know before making an offer to purchase or listing a home for sale.
o Proximity to an Air Force Base
o Disclosing of previous meth manufacturing on the property
o Local school ratings
Need
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Material Facts vs Defects:
* Material Defect:
Is something that has a DIRECT ________ on the VALUE of a property.
o A non-functioning air conditioner
o A broken pool pump
o Sellers who know of a leaking roof or other structural damages which are “known
Effect
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Misrepresentation vs Fraud:
* The difference is what the ________Intention was – to cheat or not to cheat? - The Courts
Not To Cheat
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Misrepresentation vs Fraud:
* Fraud is the intentional concealment of a material fact in order to deceive
o Seller claims no knowledge of mold, but recently painted over a molded section of drywall from an air conditioner leak that was hastily fixed in hopes of selling.
o IMPORTANT: Goal is ______!
To Cheat
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Misrepresentation vs Fraud:
* ________ is the UNINTENTIONAL concealment of a MATERIAL fact.
o Seller lies about the square footage of their property because they ‘thought’ it was larger than it actually was due to an addition that was never permitted.
o IMPORTANT: IMPORTANT: Goal is to cheat!
Misrepresentation
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Ethics Violations:
The moral principles that govern a person’s behavior or the conducting of an activity. As an agent, are we bound by ethics?
* IMPORTANT: Things that are not ________ are not necessarily illegal.
Ethical
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Ethics Violations:
* IMPORTANT: To file an ethics complaint, contact the ________
* They can handle complaints based on ethics violations, while the ADRE does NOT.
Arizona Association of Realtors® [AAR]
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Quiz:
True or False; You shouldn’t give legal advice to a client or discourage them from speaking to a lawyer.
True
False
True
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Quiz:
Which of the following are true?
All agents abide by the code of ethics
As agents we must disclose what is known to us
In Arizona, it is mandatory that agents provide legal advice
Anyone can file a claim against a real estate agents ethics
ADRE will investigate ethics complaints
As agents we must disclose what is known to us
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Case Study:
Name a duty/obligation of an Agent?
The following are the duties/obligations of an Agent.
1. To be honest with all parties and treat all parties fairly at all times
2. To give ‘reasonable care’ to all.
3. To disclose all known material facts.
4. All signed paperwork should be delivered to the principal/client as soon as practical
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Case Study:
What is the purpose of disclosures?
Disclosures are designed to protect the general public and the licensee. If it would be necessary for you, disclose it to all parties. By informing of all facts or known issues, you are relieved of liability in the future. Disclosures or failure to tell are common reasons agents get into legal trouble.
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Case Study:
What is the difference between a Material Fact and a Material Defect?
Material “fact” is something that most competent people would find a need to know before making an offer to purchase or list a home for sale. On the other hand, Material “defect” is something that has a direct effect on the value of a property.
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Case Study:
What is the difference between a misrepresentation and fraud?
Misrepresentation is the unintentional concealment of a material fact. At the same time, Fraud intentionally conceals a material fact to deceive.
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Quiz:
An owner informs you that their home had received a new roof last year in response to a leak. Since you now know of this you have to disclose it, but at the same time, you think this may hurt your chances of receiving top offers. Which action could an agent be found guilty of by not disclosing this to potential buyers?
Fraud
Misrepresentation
Acting as an attorney
Fiduciary duty
Fraud
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Quiz:
What would be considered a material Defect?
Local school ratings
A recently expanded freeway behind the house
Increasing crime rates
A leaking water heater
A leaking water heater
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Quiz:
A seller must disclose all known defects, but the buyer must do what?
Nothing as it is up to the seller to disclose
Their own due diligence and inspections
Provide evidences of their findings to the escrow company
Sign a receipt of the sellers disclosure reports
Their own due diligence and inspections
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Quiz:
As a licensed real estate agent in the state of Arizona it is our duty to disclose offers to our sellers with what time constraints?
Within 2 days
Within 12 hours
As soon as practical
Whatever what was agreed upon between agent and seller
As soon as practical
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Quiz:
Which of the following is not a material fact relating to the sale of a commercial lot listed for sale with your brokerage:
The soil condition report
The proximity to a superfund site
The potential zoning change request
The ownership is in the name of an LLC
The potential zoning change request
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Agency Disclosure Forms in Arizona:
NOTE: You will not be asked questions on the forms themselves, but on the concept of the forms, ________ they are used and how to protect yourself and the clients using these forms.
Why
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Agency Disclosure Forms in Arizona:
* ________:
o This form allows real estate clients to select buyer or seller representation or both
o If working for both parties, all parties need to be informed and signed disclosure of DUAL agency.
The Real Estate Agency & Election Form
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Agency Disclosure Forms in Arizona:
* ________:
o When working with buyers, it’s best to get signed and accepted by the buyers prior to showing properties, outlines agent’s duties and buyer’s duties.
Buyer Broker Exclusive Employment Agreement
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Agency Disclosure Forms in Arizona:
* Seller Agent Disclosures:
o When working with sellers, use of the “________” clearly states that you will be representing the sellers as their agent and outlines duties.
o Verbal or implied actions may in fact create an agency relationship, but these are the only two forms that actually “employ” brokerages to work for a client in Arizona.
Listing Agreement
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Agency Disclosure Forms in Arizona:
* ________:
o This is a specific form to be used in the AAR library for when a buyer’s agent is representing a buyer in a sale where the owner does NOT have an agent.
o This insures your commission before entering into a contract
Unrepresented Seller
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Agency Disclosure Forms in Arizona:
IMPORTANT: ________ and ________ are the only two forms that actually “CONTRACT” brokerages to work for a client in Arizona.
Buyer Broker Exclusive Employment Agreements
Seller Agent Disclosures
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Listing and Sale Disclosures In Arizona:
* ________:
o If a property is in a homeowner association (HOA) must also be disclosed along with amount of dues paid, transfer fees and disclosure fees.
HOA Addendum
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Listing and Sale Disclosures In Arizona:
* ________:
o IMPORTANT: For properties built before 1978 may have paint that contains lead, which can be harmful if ingested and ALL parties must sign disclosure on houses built before 1978.
o IMPORTANT: Due 5 DAYS after contract acceptance.
Lead Based Paint
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Listing and Sale Disclosures In Arizona:
* Lead Based Paint:
o IMPORTANT: For properties built before 1978 may have paint that contains lead, which can be harmful if ingested and ALL parties must sign disclosure on houses built before 1978.
o IMPORTANT: Due ________ Days after contract acceptance.
5 Days
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Listing and Sale Disclosures In Arizona:
*________:
o The seller is obligated to disclose all known material latent defects that materially and adversely affect the consideration to be paid by the buyer.
Seller Property Disclosure Statements (SPDS)
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Listing and Sale Disclosures In Arizona:
*Seller Property Disclosure Statements (SPDS):
o The SPDS will evidence the fact that the seller has made these required disclosures.
o IMPORTANT: Due ________ Days after contract acceptance.
3 Days
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Listing and Sale Disclosures In Arizona:
* ________:
o Seller shall deliver to Buyer a 5 year Insurance claims history report regarding Premises.
o IMPORTANT: Due 5 days after contract acceptance
Comprehensive Loss Underwriting Exchange (C.L.U.E.) Report
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Listing and Sale Disclosures In Arizona:
* Comprehensive Loss Underwriting Exchange (C.L.U.E.) Report:
o Seller shall deliver to Buyer a ________ Year Insurance claims history report regarding Premises.
o IMPORTANT: Due 5 days after contract acceptance
5 Year
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Listing and Sale Disclosures In Arizona:
* Comprehensive Loss Underwriting Exchange (C.L.U.E.) Report:
o Seller shall deliver to Buyer a 5 year Insurance claims history report regarding Premises.
o IMPORTANT: Due ________ Days after contract acceptance
5 Days
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Listing and Sale Disclosures In Arizona:
* ________:
o Buyer is responsible for making all necessary inquiries and consulting the appropriate source and this is a guide to point buyers toward the right ‘source’.
o IMPORTANT: A real estate agent is to be “THE SOURCE of THE Source, NOT the source.
Buyer’s Advisory
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Listing and Sale Disclosures In Arizona:
*Buyer’s Advisory:
o Buyers will sign a ________ acknowledging that they have received this advisory.
Receipt
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Agent’s Duty to Disclose:
* Agents have the duty to discover and disclose any known facts about a property.
* Facts may materially affect the value and desirability of a property.
* Facts that may or may not be easily observable.
* Agent Duty to Outline and ________ all parties to the contents of the contracts.
Educate
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
IMPORTANT: Agent’s Duty to Disclose:
* If ________, both parties sign and acknowledge that there is a singular licensee.
* Ensure that clients understand nature and amounts of earnest money.
Dual Agency
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
IMPORTANT: Agent’s Duty to Disclose:
* Disclose any and all offers in a timely fashion, unless seller dictates otherwise in
________.
Writing
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
IMPORTANT: Agent’s Duty to Disclose:
* Commissions and ________ income from any outside source must be disclosed.
Referral
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Agent’s Duty to Disclose:
* Business ________ and relationships if applicable from other vendors.
Affiliations
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Agent’s Duty to Disclose:
* If one party is not able to ________ on the sale, the agent must disclose as soon as discovered.
Close
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Agent’s Duty to Disclose:
* Representing a family member, business partner or another ________ from another firm, your firm or another state.
Active Licensee
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Agent’s Duty to Disclose:
* If, something may come of this transaction, like a ________ or any form of business ownership that may arise from the transaction, it needs to be disclosed.
Partnership
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
* Stigmatized Properties: Arizona law stipulates that agents are NOT obligated to disclose:
o If the property is the site of a natural death, ________, suicide, etc.
Homicide
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
* Stigmatized Properties: Arizona law stipulates that agents are NOT obligated to disclose:
o Reports or rumored to be the site of a ________ or other such entities.
Haunted House
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
* Stigmatized Properties: Arizona law stipulates that agents are NOT obligated to disclose:
o Occupancy or ownership of a person exposed to/or diagnosed with ________.
HIV/AIDS
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
* Stigmatized Properties: Arizona law stipulates that agents are NOT obligated to disclose:
o Properties located within the vicinity of a known ________.
Sex Offender
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
* Stigmatized Properties: Arizona law stipulates that agents are NOT obligated to disclose:
- As the agent it’s important to protect our clients, so if you feel a disclosure would be important, even if not mandatory, you MUST ________.
- Example: The sex offenders registry can be found ONLINE.
Share It
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
* Stigmatized Properties: Arizona law stipulates that agents are NOT obligated to disclose:
o Don’t disclose that your seller will accept a lower price also known as a ________.
Distressed Sale
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
IMPORTANT: Real Life:
BE THE SOURCE OF THE SOURCE!
Educate and inform your clients of ________ to find the information they seek. But be careful, we don’t want to implement our opinions into their decisions as we never know what is important to our client, or how they may perceive certain stigmas.
Where
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Buyer’s Responsibilities:
* ________:
i.e., the buyer must make a physical inspection of the property.
Actual Notice
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Buyer’s Responsibilities:
* ________:
i.e., checking public records on the property.
Constructive Notice
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Buyer’s Responsibilities:
* IMPORTANT: Buyers must perform their own ________.
o It is up to the buyers to investigate and verify any and all pertinent details important to the contract or purchase of the real estate.
Due Diligence
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Buyer’s Responsibilities:
o The rule of “________” is frequently used which means “Buyers Beware”.
o IMPORTANT: This does NOT relieve sellers or agents from Disclosure of Material Facts or
Defects.
Caveat Emptor
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Buyer’s Responsibilities:
o The rule of “Caveat Emptor” is frequently used which means “Buyers Beware”.
o IMPORTANT: This does NOT relieve sellers or agents from Disclosure of ________ or ________.
Material Facts
Material Defects
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Buyer’s Responsibilities:
* While legal, making offers on multiple properties could subject the buyer to problems, especially if working with banks/REO or sellers who use their own contracts that specifically ________ this.
Prohibit
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Buyer’s Responsibilities:
Real Life:
While legal, making offers on multiple properties could subject the buyer to problems, especially if working with banks/REO or sellers who use their own contracts that specifically prohibit this. In a seller’s market agents write offers on multiple properties for their buyer without using the proper disclosures which could result in ________violations and if pushed, fraud. Be careful and DISCLOSE if you intend to do this!
Ethical
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Seller’s Duty to Disclose:
* Disclose:
o Any known property defects in writing in the ________.
Seller Property Disclosure Statements (SPDS)
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Seller’s Duty to Disclose:
* Disclose:
o If the property is in the territory in the vicinity of EITHER a military or public ________.
Airport
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Seller’s Duty to Disclose:
* Disclose:
o Surprise, AZ – Must carry map of ________ area of influence at all times due to plane noise.
Luke AFB