Section 1 - 1.4 Stakeholders

Question 1

Conflict

Answer 1

Refers to situations where stakeholders have disagreements on certain matters due to differences in there opinions. This can lead to argument and tension between various stakeholder groups

Question 2

External stakeholders

Answer 2

Are individuals and organizations not part of the organization but have a direct interest in its activities and performance e.g. customers, suppliers, pressure groups and the government

Question 3

Internal stakeholders

Answer 3

Are members of the organization e.g. employees, managers, directors and shareholders

Question 4

Pressure groups

Answer 4

consist of individuals with a common concern who seek to place demands on organizations to act in a particular way or influence a change in their behavior

Question 5

Shareholders/ stockholders

Answer 5

are owners of a limited liability company. Shares in a company can be held by individuals or other organizations

Question 6

Stakeholders

Answer 6

Are individuals or organizations with a direct interest in the activities and performance of a business e.g. shareholders, employees, customers and suppliers