Section 1 - 1.4 Stakeholders Flashcards
Conflict
Refers to situations where stakeholders have disagreements on certain matters due to differences in there opinions. This can lead to argument and tension between various stakeholder groups
External stakeholders
Are individuals and organizations not part of the organization but have a direct interest in its activities and performance e.g. customers, suppliers, pressure groups and the government
Internal stakeholders
Are members of the organization e.g. employees, managers, directors and shareholders
Pressure groups
consist of individuals with a common concern who seek to place demands on organizations to act in a particular way or influence a change in their behavior
Shareholders/ stockholders
are owners of a limited liability company. Shares in a company can be held by individuals or other organizations
Stakeholders
Are individuals or organizations with a direct interest in the activities and performance of a business e.g. shareholders, employees, customers and suppliers