SE - Details

Question 1

Stages of development within which solution evaluation tasks can occur

Answer 1

• prototypes or proofs of concept
• pilot or beta releases
• operational releases

Question 2

Types of performance measures

Answer 2

• quantitative (numerical)
• qualitative (subjective)

Question 3

Items considered when collecting performance measures

Answer 3

• volume or sample size
• frequency and timing
• currency (recency)

Question 4

Reasons why BA’s perform cultural assessments (assess enterprise limitations)

Answer 4

• identify whether or not stakeholders understand the reasons why a solution exists
• ascertain whether or not the stakeholders view the solution as something beneficial and are supportive of the change
• determine if and what cultural changes are required to better realize value from a solution

Question 5

Reasons why BA’s evaluate internal and external stakeholders (assess enterprise limitations)

Answer 5

• guage understanding and acceptance of the solution
• assess perception of value and benefit from the solution
• determine what communication activities are needed to ensure awareness and understanding of the solution

Question 6

Considerations when conducting stakeholder impact analysis (assess enterprise limitations)

Answer 6

• functions
• locations
• concerns

Question 7

Aspects of organizational structure changes taken into consideration by BA’s (assess enterprise limitations)

Answer 7

• informal relationships
  
  • alliances
  • friendships
  • matrix-reporting

Question 8

BA considerations when conducting an operational assessment (assess enterprise limitations)

Answer 8

• policies and procedures
• capabilities and processes that enable other capabilities
• skill and training needs
• human resources practices
• risk tolerance and management approaches
• tools and technology that support a solution

Question 9

Common recommendations (recommend actions to increase solution value)

Answer 9

• do nothing
• organizational change
  
  • automating or simplifying the work people perform
  • improving access to information
• reduce complexity of interfaces
• eliminate redundency
• avoid waste
• identify additional capabilities
• retire the solution

Question 10

Factors that may impact a decision regarding replacement or retirement of a solution

Answer 10

• ongoing cost versus initial investment
• opportunity cost
• necessity
• sunk cost