All Tasks and Elements

Question 1

Trace Requirements

Answer 1

1. Level of Formality
2. Relationships
   
   • Derive (stakeholder -> solution req)
   • Depends (necessity / effort dependency)
   • Satisfy (functional req and solution component)
   • Validate (requirement and test case)
3. Traceability Repository

Question 2

Define Design Options

Answer 2

1. Define Solution Approaches
   
   • Create, Purchase, or Combination of both
2. Identify Improvement Opportunities
   
   • Increase Efficiencies, Improve Access to Information, Identify Additional Capabilities
3. Requirements Allocation
   
   • Allocating requirements to solution components and releases supported by assessing trade-offs between alternatives
4. Describe Design Options
   
   • Business processes, opperational decisions, organizational structures, software applications

Question 3

Confirm Elicitation Results

Answer 3

1. Compare Elicitation Results Against Source Information
2. Compare Elicitation Results Against Other Elicitation Results

Question 4

Plan Business Analysis Governance

Answer 4

1. Decision Making
2. Change Control Process
3. Plan Prioritization Approach
4. Plan for Approvals

Question 5

Identify Business Analysis Performance Improvements

Answer 5

1. Performance Analysis
2. Assessment Measures
3. Analyze Results
4. Recommend Actions for Improvement

Question 6

Analyze Performance Measures

Answer 6

1. Solution Performance versus Desired Value
   
   • Reconciling the degree of solution performance and the degree of solution value
2. Risks
   
   • Managing newly discovered risks
3. Trends
   
   • Identifying trends over time to reveal anomalies and ensure accurate performance results
4. Accuracy
   
   • Testing and analyzing the information collected to ensure accuracy; results are reproducible / repeatable
5. Performance Variations
   
   • Identifying differences between expected and actual performance through analysis

Question 7

Plan Stakeholder Engagement

Answer 7

1. Perform Stakeholder Analysis:
   
   1. Roles
   2. Attitudes
   3. Decision Making Authority
   4. Level of Power or Influence
2. Define Stakeholder Collaboration
3. Stakeholder Communication Needs

Question 8

Approve Requirements

Answer 8

1. Understand Stakeholder Roles
2. Conflict and Issue Management
3. Gain Consensus
4. Track and Communicate Approval

Question 9

Plan Business Analysis Information Management

Answer 9

1. Organization of Business Analysis Information
2. Level of Abstraction
3. Plan Traceability Approach
4. Plan for Requirements Reuse
5. Storage and Access
6. Requirements Attributes

Question 10

Recommend Actions to Increase Solution Value

Answer 10

1. Adjust Solution Performance Measures
   
   • An analysis effort to identify and define more appropriate measures when the solution is considered acceptable but may not support the fulfillment of business goals and objectives
2. Recommendations
   
   • The BA’s recommendations to increase solution value dependent upon the reason for lower than expected performance

Question 11

Specify and Model Requirements

Answer 11

1. Model Requirements
2. Analyze Requirements
3. Represent Requirements and Attributes
4. Implement the Appropriate Levels of Abstraction

Question 12

Analyze Potential Value and Recommend Solution

Answer 12

1. Expected Benefits
   
   • Intended positive value of the solution, such as: Benefits, reduces risk, compliance with policies and regulations, improved user experience
2. Expected Costs
   
   • Potential negative value of the solution, such as: Timeline, effort, and actual costs
3. Determine Value
   
   • Potential value based on the expected benefits and costs considered from stakeholders’ viewpoint
4. Assess Design Options and Recommend Solution
   
   • Based on the potential value the solution is expected to deliver

Question 13

Conduct Elicitation

Answer 13

1. Guide Elicitation Activity, taking into account:
   
   • Elicitation Goals and Scope of Change
   • Outputs and integration of Activities
   • Who provides and uses the information
   • How the information will be used
2. Capture Elicitation Outcomes

Question 14

Prioritize Requirements

Answer 14

1. Basis for Prioritization
   
   • Needs agreement by stakeholders as defined in the BA Planning and Monitoring KA
2. Challenges of Prioritization
   
   • Conflicts and tradeoffs
3. Continual Prioritization
   
   • Shifting priorities, basis for prioritization

Question 15

Prepare for Elicitation

Answer 15

1. Understand the Sope of Elicitation
2. Select Elicitation Techniques
3. Set up Logistics
4. Secure Supporting Material
5. Prepare Stakeholders

Question 16

Define Requirements Architecture

Answer 16

1. Requirements Viewpoints and Views
   
   • A set of conventions that define how requirements will be represented
2. Template Architectures
   
   • Standards or templates applied when presenting business analysis information
3. Completeness
   
   • Structuring requirements through an architecture ensures that requirements sets are complete
4. Relate and Verify Requirements Relationships
   
   • Analyzing requirements against each other to define their relationships
5. Business Analysis Information Architecture
   
   • Describes how all of the business analysis information for a change relates

Question 17

Analyze Current State

Answer 17

1. Business Needs
2. Organizational Structure and Culture
3. Capabilities and Processes
4. Technology and Infrastructure
5. Policies
6. Business Architecture
7. Internal Assets
8. External Influencers

Question 18

Assess Requirements Changes

Answer 18

1. Assess Formality
   
   • Available information, apparent importance, governance process
   • Predictive vs Adaptive approach
2. Impact Analysis
   
   • Benefit, Cost, Impact, Schedule and Urgency
3. Impact Resolution
   
   • Documented and communicated

Question 19

Assess Risks

Answer 19

1. Unknowns
2. Constraints, Assumptions, and Dependencies
3. Negative Impact to Value
4. Risk Tolerance - 3 Types:
   
   • Risk-Aversion
   • Neutrality
   • Risk-Seeking
5. Recommendation

Question 20

Define Change Strategy

Answer 20

1. Solution Scope
2. Gap Analysis
3. Enterprise Readiness Assessment
4. Change Strategy
5. Transition States and Release Planning

Question 21

Measure Solution Performance

Answer 21

1. Define Solution Performance Measures
   
   • Identify the measures to be applied during solution evaluation
2. Validate Performance Measures
   
   • Assess the soundness of the selected measures to ensure the assessment of solution performance is useful
3. Collect Performance Measures
   
   • Identify the statistical sampling approach to be applied during solution evaluation and then use them

Question 22

Assess Solution Limitations

Answer 22

1. Identify Internal Solution Component Dependencies
   
   • Determining if any solution components have dependencies that limit value realization
2. Investigate Solution Problems
   
   • Performing problem analysis to identify the source of problem outputs
3. Impact Assessment
   
   • Assessing the impact of any solution limitation on organization’s operation or the ability of the solution to deliver value
   • Categories include: Must resolve, can mitigate, or can accept the problem

Question 23

Manage Stakeholder Collaboration

Answer 23

1. Gain Agreement on Commitments
2. Monitor Stakeholder Engagement
3. Collaboration

Question 24

Maintain Requirements

Answer 24

1. Maintain Requirements
   
   • Accuracy
   • Relationships
2. Maintain Attributes
   
   • Source
   • Priority
   • Complexity
3. Reusing Requirements
   
   • Current or similar initiatives
   • Departments or throughout organization

Question 25

Verify Requirements

Answer 25

1. Characteristics of Requirements and Designs Quality
   
   • Atomic, Complete, Consistent, Concise, Feasible, Unambiguous, Testable, Prioritized, and Understandable
2. Verification Activities
   
   • Compliance with standards, completeness, missing or inaccurate cross-references, clear terminology
3. Checklists
   
   • For quality control when verifying requirements / designs

Question 26

Plan Business Analysis Approach

Answer 26

1. Planning Approach
2. Formality and Level of Detail of BA Deliverables
3. Business Analysis Activities
4. Timing of Business Analysis Work
5. Complexity and Risk
6. Acceptance

Question 27

Assess Enterprise Limitations

Answer 27

1. Enterprise Culture Assessment
   
   • Performed to learn if stakeholders understand why solution exists, support and accept the change, and agree with its value and benefit
2. Stakeholder Impact Analysis
   
   • Provides insights into how the solution affects a partivular stakeholder group (considers functions, locations, and concerns)
3. Organizational Structure Changes
   
   • Determines if the formal and / or informal organizational structure impacts value realization
4. Operational Assessment
   
   • Determines if an enterprise is able to adapt to or effectively use a solution given the current operational environment

Question 28

Communicate Business Analysis Information

Answer 28

1. Determine Objectives and Format of Communications
   
   • Business Analysis Information Packages
2. Communicate Business Analysis Package
   
   • Group/individual collaboration, non-verbal methods

Question 29

Validate Requirements

Answer 29

1. Identify Assumptions
   
   • Factors that are believe to be true but not configured, such as benefits a solution may bring
2. Define Measurable Evaluation Criteria
   
   • The criteria for assessing the success of a change after implementation
3. Evaluate Alighment with Solution Scope
   
   • Reconciling requirements to the solution in terms of benefit and taking appropriate action (remove or change scope / design)

Question 30

Define Future State

Answer 30

1. Business Goals and Objectives
2. Scope of Solution Space
3. Constraints
4. Organizational Structure and Culture
5. Capabilities and Processes
6. Technology and Infrastructure
7. Policies
8. Buisness Architecture
9. Internal Assets
10. Identify Assumptions
11. Potential Value