General Lists / Calculations Flashcards
1
Q
List of Stakeholders
A
- Business analyst
- Customer
- Domain SME
- Managers, process owners, legal staff, consultants
- Implementation SME
- Project librarian, change manager, configuration manager, solution architect, developer, DBA, information architect, usability analyst, trainer, and organizational change consultant
- End user
- Operational support
- Operations analyst, product analyst, help desk, and release manager
- Project manager
- Regulator
- Sponsor
- Supplier
- Tester
2
Q
ROI (equation)
A
(total benefits - cost of investment) / cost of investment
in other words:
net benefits / cost of investment
3
Q
Present Value (equation)
A
sum of (
net benefits in that period / (
1 + discount rate for that period
)
) for all periods in the cost benefit analysis
4
Q
Net Present Value (NPV) (equation)
A
present value - cost of investment
5
Q
Inernal Rate of Return (IRR) (equation)
A
0 = sum of (
net benefits in that period / IRR
) for all periods in the cost benefit analysis
6
Q
PERT (equation)
A
(optimistic + pessimistic + (4 x most likely)) / 6
