Scope Management Flashcards
Your project team is executing the work packages of your project when a significant disagreement regarding the interpretatino of the scope is brought to your attention by two of your most trusted team members. How should this dispute be resolved?
A. The project team should decide on the resolution.
B. The dispute should be resolved in favor of the customer.
C. The dispute should be resolved in fovor of senior management.
D. The project manager should consult the project charter for guidance.
B. The dispute should be resolved in favor of the customer.
In general, disagreements should be resolved in favor of the customer. In this case, the customer is the best choice of the four presented.
Which of the following statements is FALSE regarding a work breakdown structure?
A. Activities should be arranged in the sequence they will be performed.
B. Every item should have a unique identier.
C. The work breakdown structure represents 100% of the work that will be done on the project.
D. Each level of a work breakdown structure provides progressively smaller representations.
A. Activities should be arranged in the sequence they will be performed.
You don’t tackle activity sequencing as part of the work breakdown structure. That part comes later. The WBS has no particular sequence to it, not to mention that it is not decomposed to activity level.
Mark has taken over a project that is beginning the construction phase of the prodect; however, he discovers that no work breakdown structure has been created. What choice represents the BEST course of action?
A. He should not manage this project.
B. He should stop construction until the work breakdown structure has been created.
C. He should consult the WBS dictionary to determine whether sufficient detail exists to properly manage construction.
D. He should document this to senior management and provide added oversight on the construction phase.
B. He should stop construction until the work breakdown structure has been created.
In this situation, you cannot simply skip the WBS, as you may be tempted to do. Mark should take time to create the WBS, which is usually not a lenghty process.
The project has completed execution, and now it is time for the product of the project to be accepted. Who formally accepts the product?
A. The project team and the customer.
B. The quality assurance team, senior management, and the project manager.
C. The sponsor, key stakeholders, and the customer.
D. The project manager, senior management, and the change control board.
C. The sponsor, key stakeholders, and the customer.
The project manager verifies the product with the key stakeholders, the sponsor, and the customer.
Creating the project scope statement is part of which process?
A. Project Scope Management
B. Collect Requirements
C. Define Scope
D. Validate Scope
C. Define Scope
The project scope statement is created as part of the Define Scope process.
The main point of Create WBS is to:
A. Decompose the scope of the product.
B. Decompose the scope of the project.
C. Create a baseline of the entire scope.
D. Define all of the scope to be performed.
C. Create a baseline of the entire scope.
The clue here is the words “main point” which would be found in the main output. The scope baseline represents three documents: the scope statement, the WBS, and the WBS dictionary, and this is the point of the process Create WBS.
the project scope statement should contain:
A. The work packages for the project.
B. A high level description of the scope.
C. The level of effort associated with each scope element.
D. A detailed description of the scope.
D. A detailed description of the scope.
The project scope statement needs to include a detailed description of the scope fo work to be performed.
The most important part of Validate Scope is:
A. Gaining formal acceptance of the project deliverables from the customer.
B. Checking the scope of the project against stakeholder expectations.
C. Verifying that the project came in on time and on budget.
D. Verifying that the product met the quality specifications.
A. Gaining formal acceptance of the project deliverables from the customer.
It is important to understand the processes and their inputs and outputs! Whereas all of these choices may be important, the only one that is listed as a part of Validate Scope is to get customer acceptance of the product. The other activities may be done during the project, but they aren’t part of the Validate Scope process.
The organizational process assets would include all of the following except:
A. Document templates
B. Financial control procedures
C. Standardization guidelines
D. The project management information system
D. The project management information system
Organizational process assets include things like templates, financial control procedures, and standardization guidelines; however, the PMIS is classified as an enterprise environmental factor since it is generally part of your environment.
Which of the following is NOT part of the scope baseline?
A. The requirements documentation
B. The project scope statement
C. The work breakdown structure
D. The WBS disctionary
A. The requirements documentation
This is the only choice that is not part of the scope baseline. It is used to help create the baseline, but it is not a part of it.
You have taken over as project manager for a data warehousing project that is completing the design phase; however, change requests that affect the requirements are still pouring in from many sources, including your boss. Which of the following would have been MOST helpful in this situation?
A. A project sponsor who is involved in the project.
B. A well-defined requirements management plan.
C. A change control board.
D. A change evaluation system
B. A well-defined requirements management plan
The reason ‘B’ is correct is that the requirements management plan contains a plan for how changes will be handled. If too many changes are pouring in, it is likely that the requirements management plan was not well defined.
What is the functino of the project sponsor?
A. To help manage senior management expectations.
B. To be the primary interface with the customer.
C. To fund the project and formally accept the product.
D. To amplicy influence with the functional managers.
C. To fund the project and formally accept the product.
It is the sponsor’s job to pay for the project and to accept the product.
The project manager and the customer on a project are meeting together to review the product of the project against the documented scope. Which tool would be MOST appropriate to use during this meeting?
A. Verificatino analysis
B. Inspection
C. Gap analysis
D. Feature review
B. Inspection
The project manager and customer are involved in the Validate Scope process, and the tool used here is inspection. The product is inspected to see if it matches the document scope.
A project team has dedicated scoping phase for their project where all suject matter experts are meeting together with a trained facilitator. They have interviewed each person in the room to gather ideas for functionality and are now voting on them to put them in order of priority. This list will be used to feed requirements to the project team. The group’s activities are an example of:
A. The Nominal Group Technique
B. Brainstorming
C. The Borda Method
D. Tuckman’s Model
A. The Nominal Group Technique
The Nominal Group Technique typically starts by gathering a large field of candidate items (in this case they are scope items) and voting on them to sort them from highest down to lowest in order of priority. It is designed to rapidly identify the scope items that would provide the highest value to the most people.
You have just assumed responsibility for a project that is in profress. While researching the project archives, you discover that the WBS dictionary was never created. Which of the following problems would LEAST likely be attributable to this?
A. Confusino about the meaning of specific work packages.
B. Confusion about who is responsible for a specific work package.
C. Confusion about which account to bill against for a specific work package.
D. Confusion about how to change a specific work package.
D. Confusion about how to change a specific work package.
This is the best choice here. The WBS dictionary contains attributes about each work package such as an explanatino of the work package (shich invalidates choice ‘A’), who is assigned responsibility for the work package (which invalidates choice ‘B’), and a cost account code (which invalidates choice ‘C’). If a work package were changed, that would most likely alter the scope baseline, and information on how to go about this would be found in the scope management plan and not the WBS dictionary.
