SCM 301 Exam 1 HW Questions

Question 1

“The planning,​ scheduling, and control of the activities that transform inputs into finished goods and​ services” is the definition of

Answer 1

operations management

Question 2

​”A network of manufacturers and service providers that work together to convert and move goods from the raw materials stage through to the end​ user” is the definition of

Answer 2

supply chain.

Question 3

Which of these statements about the transformation process is​ best?

Answer 3

Operations are highly dependent on the quality of inputs

Question 4

Which of these is NOT a flow that moves up and down the supply​ chain?

Answer 4

procedural

Question 5

A U.S. equipment manufacturer finds a less expensive source of supply in China for steel forgings currently purchased from a United​ State’s supplier. The manufacturer switches from the U.S. to the Chinese forging supplier. This is an example of which of the following important trends in operations and supply chain​ management?

Answer 5

Increasing Competition and Globalization

Question 6

The text indicates that which of the following is perhaps the most difficult of all the activities that operations and supply chain personnel​ perform?

Answer 6

relationship management

Question 7

The supply chain function works with marketing to develop planning​ numbers, such as customer demand and availability of​ supply, which are needed for effective decision making. This supply chain activity is

Answer 7

forecasting.

Question 8

Which of these operations and supply chain management career paths works closely with​ manufacturing, marketing, and purchasing to create​ timely, cost-effective​ import/export supply​ chains?

Answer 8

international logistics manager

Question 9

The capacity planning function is closely linked with which two key interorganizational supply chain​ participants?

Answer 9

suppliers and customers

Question 10

“Organizational strengths or​ abilities, developed over a long time​ period, that customers find valuable and competitors find difficult or even impossible to​ copy” is the definition of

Answer 10

core competency.

Question 11

“A mechanism for coordinating and guiding decisions regarding the elements of a businesslong dashidentifies core competencies and targeted​ customers; sets time frames and performance​ objectives” is the definition of

Answer 11

business strategy.

Question 12

“Performance dimensions for which customers expect a minimum level of​ performance, but do not provide a competitive​ advantage” is the definition of

Answer 12

order qualifier.

Question 13

​”Performance dimensions which differentiate a​ company’s products and​ services” is the definition of

Answer 13

order winner

Question 14

Companies must prioritize and determine the performance dimensions on which they will focus and excel. Each performance dimension has several​ sub-dimensions. Mix,​ changeover, and volume are​ sub-dimensions of

Answer 14

flexibility.

Question 15

The desk manager at one location of a hotel chain studies her operations manual and does everything​ “by the​ book.” At the very​ least, her hotel should have a high level of

Answer 15

conformance quality.

Question 16

The classic flow is that mission drives business​ strategy, which in turn drives functional strategy. When the functional strategy then feeds back into the business​ strategy, experts refer to this as

Answer 16

closing the loop.

Question 17

“The overall process of​ strategy, organization, concept​ generation, product and marketing plan creation and​ evaluation, and commercialization of a new​ product” is the definition of

Answer 17

product development process.

Question 18

what refers to the ease with which parts can be​ replaced, serviced, or evaluated.

Answer 18

Serviceability

Question 19

The question of whether a producer is capable of making the product over and over​ again, in the requisite​ volumes, is a matter of

Answer 19

repeatability

Question 20

A product with a large number of parts that are shipped from suppliers scattered across the globe has high

Answer 20

hidden costs.

Question 21

Mr. Flex requested that a number of​ non-standard items be incorporated into the design of his​ client’s car audio system. One method for formally handling these adjustments is by

Answer 21

engineering change.

Question 22

​_______________ allows activities in different development stages to overlap with one​ another, thereby shortening the total development time.

Answer 22

concurrent engineering

Question 23

In a​ _______________, the supplier works with the customer to jointly design the​ product; whereas in a​ _______________, suppliers are provided with general requirements and are asked to fill in the technical specifications.

Answer 23

gray box​ design; black box design

Question 24

​”The systematic consideration of maintainability issues over a​ product’s projected life cycle in the design development​ process” is the definition of

Answer 24

design for maintainability​ (DFMt).

Question 25

Which of the following analyses would you find in a house of​ quality?

Answer 25

Synergies among the product characteristics.

Question 26

Value analysis would probably suggest

Answer 26

using standardized components.

Question 27

“The application of​ knowledge, skills, tools and techniques to project activities to meet project​ requirements” is the definition of

Answer 27

project management

Question 28

Which of the following statements about projects is​ best?

Answer 28

Projects have a defined ending point.

Question 29

Which of the following is the correct sequence of project​ phases?

Answer 29

Definition​ - Planning​ - Performance

Question 30

​”A graphical tool used to show expected start and end times for project activities and to track actual progress against these time​ targets” is the definition of

Answer 30

Gantt chart

Question 31

Determining the earliest start time​ (ES) and earliest finish time​ (EF) for each activity is known as the​ _______________ through the network.

Answer 31

forward pass