SCM 301 Exam 1 HW Questions Flashcards
“The planning, scheduling, and control of the activities that transform inputs into finished goods and services” is the definition of
operations management
”A network of manufacturers and service providers that work together to convert and move goods from the raw materials stage through to the end user” is the definition of
supply chain.
Which of these statements about the transformation process is best?
Operations are highly dependent on the quality of inputs
Which of these is NOT a flow that moves up and down the supply chain?
procedural
A U.S. equipment manufacturer finds a less expensive source of supply in China for steel forgings currently purchased from a United State’s supplier. The manufacturer switches from the U.S. to the Chinese forging supplier. This is an example of which of the following important trends in operations and supply chain management?
Increasing Competition and Globalization
The text indicates that which of the following is perhaps the most difficult of all the activities that operations and supply chain personnel perform?
relationship management
The supply chain function works with marketing to develop planning numbers, such as customer demand and availability of supply, which are needed for effective decision making. This supply chain activity is
forecasting.
Which of these operations and supply chain management career paths works closely with manufacturing, marketing, and purchasing to create timely, cost-effective import/export supply chains?
international logistics manager
The capacity planning function is closely linked with which two key interorganizational supply chain participants?
suppliers and customers
“Organizational strengths or abilities, developed over a long time period, that customers find valuable and competitors find difficult or even impossible to copy” is the definition of
core competency.
“A mechanism for coordinating and guiding decisions regarding the elements of a businesslong dashidentifies core competencies and targeted customers; sets time frames and performance objectives” is the definition of
business strategy.
“Performance dimensions for which customers expect a minimum level of performance, but do not provide a competitive advantage” is the definition of
order qualifier.
”Performance dimensions which differentiate a company’s products and services” is the definition of
order winner
Companies must prioritize and determine the performance dimensions on which they will focus and excel. Each performance dimension has several sub-dimensions. Mix, changeover, and volume are sub-dimensions of
flexibility.
The desk manager at one location of a hotel chain studies her operations manual and does everything “by the book.” At the very least, her hotel should have a high level of
conformance quality.
The classic flow is that mission drives business strategy, which in turn drives functional strategy. When the functional strategy then feeds back into the business strategy, experts refer to this as
closing the loop.
“The overall process of strategy, organization, concept generation, product and marketing plan creation and evaluation, and commercialization of a new product” is the definition of
product development process.
what refers to the ease with which parts can be replaced, serviced, or evaluated.
Serviceability
The question of whether a producer is capable of making the product over and over again, in the requisite volumes, is a matter of
repeatability
A product with a large number of parts that are shipped from suppliers scattered across the globe has high
hidden costs.
Mr. Flex requested that a number of non-standard items be incorporated into the design of his client’s car audio system. One method for formally handling these adjustments is by
engineering change.
_______________ allows activities in different development stages to overlap with one another, thereby shortening the total development time.
concurrent engineering
In a _______________, the supplier works with the customer to jointly design the product; whereas in a _______________, suppliers are provided with general requirements and are asked to fill in the technical specifications.
gray box design; black box design
”The systematic consideration of maintainability issues over a product’s projected life cycle in the design development process” is the definition of
design for maintainability (DFMt).
Which of the following analyses would you find in a house of quality?
Synergies among the product characteristics.
Value analysis would probably suggest
using standardized components.
“The application of knowledge, skills, tools and techniques to project activities to meet project requirements” is the definition of
project management
Which of the following statements about projects is best?
Projects have a defined ending point.
Which of the following is the correct sequence of project phases?
Definition - Planning - Performance
”A graphical tool used to show expected start and end times for project activities and to track actual progress against these time targets” is the definition of
Gantt chart
Determining the earliest start time (ES) and earliest finish time (EF) for each activity is known as the _______________ through the network.
forward pass
