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Management Of Information Systems > SCM > Flashcards

SCM Flashcards

1
Q

What is a value chain?

A

Sequence of activities converting inputs into valuable outputs.

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2
Q

What are primary activities in a value chain?

A

Direct activities creating value, like logistics, operations, sales.

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3
Q

What are secondary activities in a value chain?

A

Support activities, like HR and finance, aiding primary activities.

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4
Q

Example of a primary activity in a value chain?

A

Inbound logistics, operations, or marketing.

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5
Q

What is a supply chain?

A

Flow of materials, information, money, and services to customers.

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6
Q

What are the three sections of a supply chain?

A

Upstream, internal, and downstream.

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7
Q

What is the ‘upstream’ part of a supply chain?

A

The supplier end of the chain.

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8
Q

What is the ‘downstream’ part of a supply chain?

A

Distribution of products to customers.

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9
Q

Three flows within a supply chain?

A

Material flows, information flows, financial flows.

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10
Q

Difference between a supply chain and a value chain?

A

Supply chain is an external network; value chain is internal.

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11
Q

What is the main goal of Supply Chain Management (SCM)?

A

To optimize activities from sourcing to customer delivery.

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12
Q

List the main components of SCM.

A

Plan, Source, Make, Deliver, Return.

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13
Q

What does ‘Plan’ mean in SCM?

A

Develop strategies and metrics for managing the supply chain.

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14
Q

What does ‘Source’ involve in SCM?

A

Selecting suppliers and creating purchasing contracts.

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15
Q

What is the ‘Make’ component in SCM?

A

Scheduling production and ensuring product quality.

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16
Q

Define the ‘Deliver’ component in SCM.

A

Fulfill orders, choose transport, and handle invoicing.

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17
Q

What is the ‘Return’ component in SCM?

A

Manage defective/excess products and customer issues.

18
Q

What are Interorganizational Information Systems (IOS)?

A

Systems supporting SCM across different partners.

19
Q

Benefits of Interorganizational Information Systems (IOS)?

A

Reduce costs, improve info flow, and eliminate paper processes.

20
Q

What is the push model in SCM?

A

Production based on demand forecasts (make-to-stock).

21
Q

What is the pull model in SCM?

A

Production starts with customer orders (make-to-order).

22
Q

Key advantage of the pull model?

A

Lower inventory costs and enables customization.

23
Q

An example of a company using the pull model?

A

Dell uses pull model for custom computers.

24
Q

Main problems in supply chain management?

A

Uncertainties and coordination complexities.

25
Q

What is the bullwhip effect?

A

Demand forecast errors magnifying up the supply chain.

26
Q

How does Vendor-Managed Inventory (VMI) help in SCM?

A

Reduces the bullwhip effect by supplier managing stock.

27
Q

Example of Vendor-Managed Inventory in action?

A

Walmart provides P&G with real-time sales data.

28
Q

What is EDI in SCM?

A

Electronic Data Interchange - standard for routine electronic documents.

29
Q

Key advantage of EDI in SCM?

A

Reduces data entry errors and speeds up processes.

30
Q

What is RFID in SCM?

A

Technology for tracking products using radiofrequency tags.

31
Q

Benefits of RFID over barcodes?

A

No direct contact needed, more data storage.

32
Q

How does blockchain benefit SCM?

A

Enhances transparency and security in supply chains.

33
Q

Example of blockchain in SCM?

A

Walmart Canada uses blockchain to track products.

34
Q

What is back order in SCM metrics?

A

An unsatisfied order due to insufficient stock.

35
Q

What is the inventory replenishment cycle time?

A

Time from production to deployment in distribution.

36
Q

Best practice for SCM partners?

A

Realign processes to show commitment to partnership.

37
Q

How should SCM partners handle performance?

A

Establish clear metrics for roles and goals.

38
Q

Security in SCM best practices involves what?

A

Protecting data exchanged between partners.

39
Q

How does information sharing help SCM?

A

Improves demand forecast and reduces stock issues.

40
Q

Key impact of Vendor-Managed Inventory?

A

Minimizes bullwhip effect and improves stock control.

Management Of Information Systems (11 decks)

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