ebusiness mis

Question 1

What is e-commerce?

Answer 1

Buying, selling, or exchanging products, services, or information via computer networks (e.g., Amazon).

Question 2

What is e-business?

Answer 2

A broader concept including e-commerce, customer service, business collaboration, and internal transactions.

Question 3

What are the three degrees of digitization?

Answer 3

Brick-and-mortar, Clicks-and-mortar, and Virtual organizations.

Question 4

What is Business-to-Consumer (B2C) e-commerce?

Answer 4

Transactions between businesses and individual consumers (e.g., Amazon).

Question 5

What is Business-to-Business (B2B) e-commerce?

Answer 5

Transactions between businesses (e.g., Mohawk Medbuy, Dell).

Question 6

What is Consumer-to-Consumer (C2C) e-commerce?

Answer 6

Transactions between individual consumers (e.g., eBay, Kijiji).

Question 7

What is Business-to-Employee (B2E) e-commerce?

Answer 7

Transactions between businesses and employees (e.g., employee portals like Canada Life at uOttawa).

Question 8

What is E-Government?

Answer 8

Online services provided by the government (e.g., Service Ontario).

Question 9

What is Social Commerce?

Answer 9

E-commerce facilitated via social media platforms (e.g., Instagram ads).

Question 10

What is Conversational Commerce?

Answer 10

E-commerce through chatbots or virtual assistants (e.g., customer service bots).

Question 11

What is Online Direct Marketing?

Answer 11

Selling directly to customers (e.g., Dell).

Question 12

What is Electronic Tendering?

Answer 12

Businesses requesting quotes for services or products (B2B model).

Question 13

What is the Name-Your-Own-Price model?

Answer 13

Customers specify a price, and intermediaries find providers (e.g., Priceline).

Question 14

What is Affiliate Marketing?

Answer 14

Partners promote products via logos or banners, earning commissions.

Question 15

What are Electronic Marketplaces?

Answer 15

Platforms for efficient online transactions (e.g., Amazon, eBay).

Question 16

What are the major e-commerce mechanisms?

Answer 16

Electronic catalogs, electronic auctions, e-storefronts, e-malls, and e-marketplaces.

Question 17

What are examples of electronic payment mechanisms?

Answer 17

E-cheques, electronic cards (e.g., Presto Card), and digital payments (e.g., PayPal, Bitcoin).

Question 18

What are three benefits of e-commerce?

Answer 18

Global market access, reduced costs, and availability of products/services 24/7.

Question 19

What are three limitations of e-commerce?

Answer 19

Security concerns, bandwidth issues in less-developed areas, and unresolved legal issues.

Question 20

What are the challenges of e-tailing (electronic retailing)?

Answer 20

Channel conflict, showrooming, and order fulfillment issues.

Question 21

Exam Question: Differentiate between e-commerce and e-business with examples.

Answer 21

E-commerce: Online transactions (e.g., Amazon). E-business: Broader, including collaboration (e.g., CRM).

Question 22

Exam Question: Describe the various types of e-commerce and their applications.

Answer 22

B2C: Amazon, B2B: Mohawk Medbuy, C2C: eBay, B2E: Employee portals.

Question 23

Exam Question: What are the advantages and limitations of e-commerce?

Answer 23

Advantages: Global reach, reduced costs. Limitations: Security, legal issues.

Question 24

Exam Question: Explain how electronic payment mechanisms work.

Answer 24

Mechanisms include e-cheques, electronic cards, and digital wallets like PayPal.

Question 25

Exam Question: Discuss the ethical and legal issues surrounding e-commerce platforms.

Answer 25

Issues include data privacy, intellectual property, and security vulnerabilities.