ebusiness mis Flashcards
What is e-commerce?
Buying, selling, or exchanging products, services, or information via computer networks (e.g., Amazon).
What is e-business?
A broader concept including e-commerce, customer service, business collaboration, and internal transactions.
What are the three degrees of digitization?
Brick-and-mortar, Clicks-and-mortar, and Virtual organizations.
What is Business-to-Consumer (B2C) e-commerce?
Transactions between businesses and individual consumers (e.g., Amazon).
What is Business-to-Business (B2B) e-commerce?
Transactions between businesses (e.g., Mohawk Medbuy, Dell).
What is Consumer-to-Consumer (C2C) e-commerce?
Transactions between individual consumers (e.g., eBay, Kijiji).
What is Business-to-Employee (B2E) e-commerce?
Transactions between businesses and employees (e.g., employee portals like Canada Life at uOttawa).
What is E-Government?
Online services provided by the government (e.g., Service Ontario).
What is Social Commerce?
E-commerce facilitated via social media platforms (e.g., Instagram ads).
What is Conversational Commerce?
E-commerce through chatbots or virtual assistants (e.g., customer service bots).
What is Online Direct Marketing?
Selling directly to customers (e.g., Dell).
What is Electronic Tendering?
Businesses requesting quotes for services or products (B2B model).
What is the Name-Your-Own-Price model?
Customers specify a price, and intermediaries find providers (e.g., Priceline).
What is Affiliate Marketing?
Partners promote products via logos or banners, earning commissions.
What are Electronic Marketplaces?
Platforms for efficient online transactions (e.g., Amazon, eBay).
What are the major e-commerce mechanisms?
Electronic catalogs, electronic auctions, e-storefronts, e-malls, and e-marketplaces.
What are examples of electronic payment mechanisms?
E-cheques, electronic cards (e.g., Presto Card), and digital payments (e.g., PayPal, Bitcoin).
What are three benefits of e-commerce?
Global market access, reduced costs, and availability of products/services 24/7.
What are three limitations of e-commerce?
Security concerns, bandwidth issues in less-developed areas, and unresolved legal issues.
What are the challenges of e-tailing (electronic retailing)?
Channel conflict, showrooming, and order fulfillment issues.
Exam Question: Differentiate between e-commerce and e-business with examples.
E-commerce: Online transactions (e.g., Amazon). E-business: Broader, including collaboration (e.g., CRM).
Exam Question: Describe the various types of e-commerce and their applications.
B2C: Amazon, B2B: Mohawk Medbuy, C2C: eBay, B2E: Employee portals.
Exam Question: What are the advantages and limitations of e-commerce?
Advantages: Global reach, reduced costs. Limitations: Security, legal issues.
Exam Question: Explain how electronic payment mechanisms work.
Mechanisms include e-cheques, electronic cards, and digital wallets like PayPal.
Exam Question: Discuss the ethical and legal issues surrounding e-commerce platforms.
Issues include data privacy, intellectual property, and security vulnerabilities.
