Sales Acronyms - Digital Advertising Acronyms Flashcards

1
Q

ABC (Always Be Closing)

A

The seller must know about always be a closing acronym. Try to be close to the customer.

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2
Q

AE (Account Executive)

A

As the name implies, the head of the accounts of an organization is the account executive.

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3
Q

AIDA (Attention, Interest, Desire, Action):

A

It is a four-step purchase funnel where customers travel from attention to action.

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4
Q

AM (Account Manager)

A

The person who manages the accounts of an organization.

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5
Q

ARPA (Average Revenue Per Account)

A

It is the average revenue generated by an account.

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6
Q

BDR (Business Development Representative)

A

The person who is responsible for representing the development of a business.

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7
Q

CLTV (Customer Lifetime Value)

A

It is a prediction of the net profit attributed to the entire future relationship with the customer.

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8
Q

COB (Close of Business)

A

It means EOD (End of Day) that is 5 P.M

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9
Q

CX (Customer Experience)

A

The customer’s experience with the organization.

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10
Q

FAB (Features, Advantages, Benefits)

A

The seller must know about the features of the product before interacting with the customer.

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11
Q

ICP (Ideal Customer’s profile)

A

The customer’s profile is actually created from the buyer’s persona.

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12
Q

ILV(Inbound Lead Velocity):

A

The measurement of the rate at which leads are increasing.

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13
Q

MOM (Month over Month)

A

The month over month revenue report is more important than a year over year for business growth.

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14
Q

MQL (Marketing Qualified Leads):

A

A customer that has an interest in your product or service and can become a customer is MQL.

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15
Q

SLA (Service Level Agreement)

A

SLA is a type of commitment between a service provider and a client.

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16
Q

ROI (Return on Investment)

A

ROI is calculated for checking about, what is the return on a particular investment.