Marketing and Sales Acronyms Flashcards

1
Q

B2B (Business to Business)

A

It is a communication between two different businesses.

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2
Q

B2C (Business to Customer)

A

The communication between a customer and a business.

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3
Q

CMS (Content Management System)

A

A web application that is specifically designed to make the process of creating, editing, and managing website easy for non-technical users.

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4
Q

CRM (Customer Relationship Management)

A

It is the relationship of your business with the customers.

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5
Q

GA (Google Analytics)

A

A service by Google to provide you with detailed statistics about your website’s traffic.

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6
Q

KPI (Key Performance Indicator)

A

In the first step, you must be aware of the goals and success metrics of your business. They should be the indicators of your success.

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7
Q

MAP (Marketing Automation Platform)

A

It is the use of software to automate marketing activities.

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8
Q

RSS (Rich Site Summary)

A

An RSS feed provides you with the website’s updated information. The customers don’t need to open the website.

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