SAC 1B - MAINTANENCE PHASE Flashcards
Define training
Training refers to the process of teaching employees how to do their job efficiently and effectively by boosting their knowledge and skills. Aims to seek long-term change employees skills, knowledge, attitudes and behaviour in order to improve work performance in the organisation. Types of training include job experience, action learning or competency based training.
What is development?
Development refers to the process of further improving employees so that they can be prepared to take on greater responsibility in the future. Development aims for the further improvement of employees. Types can include mentoring, job rotation or formal business training.
What is recognition?
Recognition is defined as acknowledging the work an employee does. Refers to identifying employee success or any problems.
Define reward
After recognition comes reward, it is defined as providing some sort of benefit such as cash or travel for a job well done well done by an employee.
What is performance management?
Performance management looks at whether jobs are being done correctly or not and if objectives are being met. It is focused on improving both organisational and individual performance through relating organisational performance objectives to individual employee performance objectives.
What is Induction?
Induction refers to the process of acquainting new employees with the organisation. It involves introducing new employees to the organisations; history, structures, objectives, culture, policies and practices. It will also involve a run down on the job they will preform.
