SA03 - Team Leader

Question 1

A ______ is a group organized to work together.

Answer 1

team

Question 2

A _______ is an assemblage of persons or objects located or gathered together

Answer 2

group

Question 3

Mission statements define:

Answer 3

the “where and what” work centers, units, wings, etc. accomplish on a daily basis.

Question 4

As a Mission defines the purpose of an organization, a _______ defines that purpose in connection with the organization’s values.

Answer 4

Vision

Question 5

Skills a team leader employs to foster the communication process on the team are called?

Answer 5

Communication Skills

Question 6

________________ are those things the team leader applies to promote effective team member relationships and interaction within the team.

Answer 6

Human Relation Skills

Question 7

__________________ are those things the team leader possesses to act as a functioning, contributing member of the team

Answer 7

Participation Skills

Question 8

_____________ are usually functional experts in their respective areas and bring a wealth of ideas to the team. Their contributions to the success of the team‘s goals and objectives can never be underestimated.

Answer 8

Team members

Question 9

What are some roles of the team member?

Answer 9

• Sharing knowledge and expertise
• Participating in all meetings and discussions
• Carrying out all assignments
• Being creative

Question 10

What are some roles of roles of the team leader?

Answer 10

• Represents the team to senior leadership
• Provides guidance and direction
• Focuses on team goals, behaviors, and standards to accomplish the mission
• Listens actively and encourages total participation
• Promotes open and clear communication

Question 11

Define Team Dynamics:

Answer 11

Team dynamics is an ongoing process involving interaction of individuals within a team to achieve the desired objective

Question 12

What are the stages of team development?

Answer 12

Forming, Storming, Norming, Performing, Adjourning/Transforming

Question 13

What is the Forming stage of team development?

Answer 13

When a team is forming, members cautiously explore the boundaries of acceptable group behavior.

Question 14

What is the storming stage of team development?

Answer 14

This is probably the most difficult stage for a team. This is where team members want to know the goals and objectives. It is as if members jump in the water and, thinking they are about to drown, start to thrash about

Question 15

What is the norming stage of team development?

Answer 15

During this stage, members reconcile competing loyalties and responsibilities; there is an attitude change. They accept the team, team ground rules (or ―norms‖), their roles on the team, and the individuality of fellow members.

Question 16

What is the performing stage of team development?

Answer 16

By this stage, the team has settled its individual relationships and expectations. There is a sense of high morale, team loyalty, and trust. Members begin diagnosing and solving problems, brainstorming, and choosing and implementing changes; creativity is high

Question 17

What is the Adjourning/Transforming of team development?

Answer 17

Adjourning takes place as the team begins to break up and individual members move on to other activities. Most times Adjournment is planned, like when a temporary team completes its objectives and no longer has a reason to function.

Question 18

What are the preferred Team Member Roles on the Barnes Center’s Electronic Team Members Preferred Role Estimator (e-TMPRE) assessment?

Answer 18

Creator, Advancer, Refiner, Executer

Question 19

Creators focus on the ____________.

Answer 19

possibilities

They generate new ideas and fresh concepts. They prefer to live in a world of possibilities.

Question 20

____________ focus on the interaction

Answer 20

Advancers

(They communicate new ideas and carry them forward. Advancers manage the human component of any solution and enjoy whipping up enthusiasm for a project.)

Question 21

Refiners focus on the __________

Answer 21

analysis

(They challenge all concepts. They use a methodical process to analyze things in an orderly manner to detect possible flaws and identify potential problems under discussion.)

Question 22

___________ focus on the realization.

Answer 22

Executors

(They follow up on team objectives and implement ideas and solutions. Executors deliver concrete results and seek successful implementations.)

Question 23

What are the characteristics of Creators?

Answer 23

• Spontaneous, exciting, enthusiastic, and great at brainstorming ideas
• Typically, the ones who offer a fresh perspective
• Offer bold, untried approaches and ideas

Question 24

What are the characteristics of Advancer?

Answer 24

• Positive with self-confident attitudes
• Insightful planners and use past experience to guide success
• Energetic supports of team goals and objectives
• Well-developed promoters

Question 25

What are the characteristics of Refiner?

Answer 25

• Able to identify and clarify possible problems
• Detail-oriented
• Experts in specifics and the development of a sound implementation strategy

Question 26

What are the characteristics of Executer?

Answer 26

• Willing to implement ideas
• Meticulous in following directions and completing tasks
• Assertive
• Independent
• Keepers of high standards
• Able to bring up problems

Question 27

_______ can often adapt their styles.

Answer 27

Flexers

The needs of the team, and they probably view issues from different perspectives.

Question 28

What are the characteristics of Flexers?

Answer 28

• Tolerant and understand different members of the team
• Able to identify what is missing in the process, and fill in the gap to allow for uninterrupted progress
• Willing to offer suggestions to improve the process